Based on 730 reviews
A great group of people. Very knowledgeable. Good range of products.
It was very busy so we waited a while but service was excellent.
Great customer service. Staff are friendly and helpful.
Super helpful team made the process of choosing from the many options easy. Really happy with the end result. Has refreshed some older family artwork into our modern home. Thank you!
It was a delight to work with Tracy. Tracy helped me choose the right colour for the frame as well as advise me on the glass that would enhance the presentation of the artwork.
It took me months to stitch my cross stitch piece, so I was nervous about getting it framed. I could not be happier with the result! Thank you for the time you spent with me discussing options and for the skill in the finished product. I feel so happy every time I look at it!
Great place to get something framed!! Staff are very friendly and professional. Spend a bit of $$ but totally worth it!
A place to get alot of frames sizes.
Our experience at Frames Now Bayswater was outstanding. We had two watercolours from the 90s reframed to be more contemporary and we love the result plus they were ready a week early! A special thanks to Amanda for her consultation.
I dealt with Yvette and she was helpful and kind. Same day service which was also a bonus. Thank you girls!
Kerry Kornhauser OAM
I was in an urgent hurry to have my pictures framed, on the day. I was delighted to receive a message that the job was completed in just a few hours! the service was very prompt and the quality not compromised. Many thanks Frames Now
Great & fast customer service!
Yarra Valley Rides
Great service and very friendly staff
Fantastic service, and a great process of walking you through options to make your painting look its best. The final product was exactly what we wanted, and the quality of the work is exceptional.
I had a limited edition print which I wanted well framed and the website was pretty good in showing the different options. The store person was really good in laying out all different possibilities, frames, card, glass and it was very helpful to see how they looked against the print to make a decision. The print had some ripples due to water damage and they were mostly removed in framing and it was pointed out it might not be perfect before the job was done. There were no time pressures in looking at options and no sales pitch to choose a certain option, just attentive, informative, friendly. The end result was fantastic and it has pride of place in the living room. Great job!
This particular shop we found to be very helpful and fast. We needed to get a frame etc . ASAP and within 15 minutes we had it with a specific mounting board. Superb staff.
The team at Frames Now were so helpful and creative in assisting me to find a frame that really compliments the picture I was framing. It was ready to be collected on time too. Thank you
They treated my pictures so carefully and helped with ideas for framing that suited my needs. I have been to other framers, but I will alwasys come to Frames now from here on- they were just great!!
We had such a great experience working with Marscelle & Dean at Frames Now in Surrey Hills. We were so excited to see our print and custom frame come together. The final result was as stunning as we had imagined/hoped for. A large selection of frames matched with wonderful service. We will definitely be back again. Thanks Marscelle & Dean
Absolutley fantastic experience, great help in finding the right solution for me and my framing needs from a knowledgeable and friendly face, would certainly recommend
The items I had framed look exceptional. These gifts are going to be received with blessings. Thanks Frames Werribee
Henk van den Bergen
I like that they were happy to provide me with various aspects to help me create picture frames, however, I wondered why I would bother given the range of frames right there in front of me. I do enjoy creating my mat sizes and they have a great range of mats. It's the place that will provide with what you need.
Fantastic service staff. Excellent advice won us over.
Very happy with framing, lots of choice, helpful service, good quality.
Super friendly and helpful staff. Quick and easy service. They had exactly what I was looking for. Even carried my large awkward purchase to the car for me! 😊 Thank you!
Efficient and friendly staff, very happy
Beautiful frames and fantastic customer service. Very highly recommended.
Kimberly offered excellent suggestions and quality design. Would strongly recommend as a beautiful frame was delivered.
Third time purchasing from Frames Now. Twice online and personally in the store to select a frame for a painting of my beloved pup. Store assistant was very helpful showing me what was available for the size I required and added a cord to hand it by. Highly recommend.
Had the best service by Libby. She was most helpful and provided excellent advice. Very happy with the framing job too. I would highly recommend!
The girls here are very experienced and easy to work with . Great result 10 0ut of 10.
Thank you Frames Now for your help in choosing just the right frames for my piece. I had an idea in my mind about what I needed but Rossi put down just the right one. I would never have chosen this frame but Rossi knew just what was needed for my special piece. Great help and well priced.
Very friendly , attentive to detail. Exactly what I was after. I needed a custom framed sports jersey frame made , and they exceeded my expectations and needs. Really love what they’ve done. I’ll be back for more. Thank you.
Exceptional service with fast turn around for a last minute gift. Thank you James and Yvette for your help.
Extremely helpful and friendly staff. Have been several times and entrusted my precious photos/memories with them. Steph at the Bayswater store is awesome. Thanks Guys
Welcoming friendly helpful staff solved my framing problem in minutes at a fair cost. Look forward to going there again!
Great to receive a message to say my picture was ready to be collected before due date. Delighted with the finished product and looks wonderful on my wall. The old frame did nothing to enhance the limited edition. Diane
Marvellous experience at Frames Now Doncaster. The staff provided great support and advice, helped me to decide the best combination of frame features to really make the photos 'pop'. Couldn't have managed this on my own. They really know their stuff!
The staff at the Surrey Hills store are fantastic. I have had a couple of projects for work and private work as well. I am thrilled with my new frame around a sentimental piece and the framing jobs for my work are great quality at a good price. The assistance I received was very professional and they were incredibly helpful. I would highly recommend using Frames Now, I'm going back with more private work. A very happy customer.
Really excellent service, very clear about options, timeframe, and cost. Will be going back for any framing and canvas needs
Great job guys. This is the second lot of farming you've done for me and I couldn't be happier. The quality is fantastic, your attention to detail was great and the turnaround time was even better than promised. The whole experience was a pleasure from the warm welcome at the start to the excitement of seeing the finished results at pick up.
Awesome place for great frames and excellent service
I was extremely impressed with the service, ideas and final product in the framing of University Certificates and some craft work done by my very, special aunt. I was shown various options, given plenty of choice in frames and felt a great sense of confidence in the sales manager who guided me in the final selection of frames, matboard and glass. I am thrilled with my selection of Museum glass to show off the impeccable handiwork of my aunt. Throughout the framing process I was kept informed.. I would not hesitate to recommend Frames Now in Bayswater.
Frames Now Baysie were just the best. I had a large heritage family photo which needed re framing and it couldn’t have been easier. The photo was of my great grandfather when he was a principal. The framing adviser really knew her stuff about UV and glass and preservation framing but didn’t push me too hard to spend a small fortune. Help with the best harmonious framing was also easy and low stress. All in all - I couldn’t recommend them more highly.
Came in to get something framed as a mother day present. Dean was sooooo amazing from start to finish. He has explained that for them to do it there it was a minumum 2 week process, so he helped me with a DIY solution that I was able to do in time for mothers day! He was so lovely and his customer service was 10/10. Will defiantly go back purely because of the fantastic service I received
Really great service at the Doncaster store, Great advice on how to choose colours and style of framing. The frames turned out really well
I went to the Doncaster store today to get my degree framed and the staff were extremely helpful and attentive. They showed me a large range of options and what everything would look like as I took in the certificate with me. They are very reasonably priced too! Highly recommend
Large selection of frames, high quality and phenomenal service!I have to thank Kimberly for her help with the choice, advice, and kindness.I recommend it to everyone!
Friendly and professional service. Great value. The painting looks great! We just wish we'd framed it sooner. Thank you!
Always great service and Delyce is a delight to deal with!
Great place for any type of frames..if you don't want the best...then do it your self cause it's not always cheap
First time I've been to Frames Now - great service and very efficient. My custom frame was ready earlier then expected and the quality of the workmanship is excellent.Jade was really helpful in selecting the frame and mount. I'll certainly be back and recommend them to others
Love Dean's approach to creating framing statements that help tell the picture story. Many thanks.
Had a great experience with Lucy. She put together a beautiful frame for a birthday and was very professional. Would highly recommend!
Thank you to Kimberly, who helped me pick the right frames for my old photographs. Very happy with how they have turned out.
Great experience, quick and easy and extremely knowledgeable with the perfect range
The staff were incredibly helpful, very knowledgeable, my frame was ready in 10 minutes. I have a few paintings I need to frame and I will not go anywhere else but frames now Doncaster.
Lucy was amazing, please give her a payrise she deserves it. Fantastic customer service, highly recommend. Ask for Lucy (Werribee Store) =)
Good service and product. Fair price.
Emily from Frames Now at Pacific Werribee was just first class. From beginning to end she was attentive and extremely helpful. I will use her again, for any framing needs. Thank you Emily.
Thankyou to the manager at Surrey HillsThe advice and suggestions for my framing project were greatly appreciated. I would highly recommend the store and staff to anyone who was planning to frame either a painting or memorabilia.
Great experience. Delyce was very professional, she helped me with a lot of patience. The frames look amazing.Highly recommended.
I received excellent and attentive customer service, the subject matter was respected and I was given all the time I needed to make my decision. I was shown a range of products until just the perfect combination was found. My order was completed early and the staff ensured I was happy when I collected it. The craftsmanship was to the standard promised and I would highly recommend Frames Now in Surrey Hills, convenient parking is onsite too!
The charcoal drawing in the light and dark grey frame looks gorgeous. Frames Mow has done a great job!
Great frames, a little pricey but have always been happy with the end results.
Professional and very knowledgeable service. They were very good at presenting options for me to consider and how different options work in varying environments. I am extremely pleased with the results. They also provided some advice for me on other items that they don't handle. And just around the corner.
Lovely friendly helpful staff, helped me pick and choose frames for our children's hand and feet imprints i just love them they are very special to me so Thank you very much :)
Always a great experience and they make everything so simple
James is amazing and very helpful to ensure that your piece will look amazing. A true perfectionist with his craft.
These guys transformed my paintings into real masterpieces for the home. They offer very good and professional service. I will certainly use them again. Thank you very much :-)
Great service at Frames Now. Assistant very helpful whilst guiding me in a choice of frames for some very old and precious photos. I am so very happy with the result.
Amanda (at Bayswater store) was very helpful in choosing the right frame and did the job in a only a couple of days for me as I needed to present the painting as a gift by the weekend. The finished product came out amazing. Very impressed with both the service and the quality.
The framing was done to a very high standard and I definitely recommend this business.
Excellent friendly advice and service. Also the new frame was ready 2 weeks ahead of schedule.
Linda R. Bester
The ladies were very helpful and professional, and even showed me the best way to do the mounting myself for an exhibition, given that their framing service was booked up for a few weeks. I will definitely go through them again. Great service - thank you! 🙂
Thank you so much! Dean came to the rescue when I had 4 pieces of art that I had to have ready for an artshow the next day! I had framed them myself but not very well. Dean assisted me in the best options for my situation that wouldn't send me broke. I will now be a forever customer. I am so grateful to Frames Now for service that went above and beyond
The team at Frames Now Doncaster were really helpful. The frame I got is really good quality, has a custom sized mount board and complements my art.
Very helpful advice and guidance provided in selecting frame and matt set-up for photos we had framed.
Great customer service and highly knowledgeable staff.
Very happy with the finished product. Staff were very helpful and efficient.
Great place, nice people.
Efficient and friendly service with swift delivery.
Great service and reasonable prices. We had plenty of help to decide on the best option. Will go back again for the next project.
Love the service, range and prices. I've used Frames Now at Southland on multiple occasions and they have always been super impressive
The staff at Frames Now were very friendly and helpful. The end result for the two pieces I had framed was terrific! I would recommend their service.
Frames Now Surrey HillsGreat service, helpful staff and a good range of options
A last minute attempt to get my creation framed asap led me to Frames Now. I was in and out within 30 minutes with frame, backing and a smile on my face. Collette was extremely helpful and friendly. Will definitely return when the time next requires.
Great store and exceptional service. Tracey was lovely and knew her stuff!
Wonderful staff was very helpful in the guidance to achieve what we required the excellent photo they printed and the frame that they helped us choose
Couldn't be more happier. Courteous and friendly staff and their Frames are excellent. will post a photo once my map of Melbourne jigsaw is done and framed.
Great service from working with the images to framing the result. Will certainly use them the next time I want images printed and framed!
I had the pleasure of working with Collette from the Bayswater Store to assist me with a very special project. Her knowledge, expertise and support was truly amazing. Thank you for all your help Collette. Very pleased with the results!
i received great friendly advice for the framing of my poster, was given options to suit my budget and turn around was quick, only 6 days when originally quoted 3 weeks!. outstanding service and a quality product. i would highly recommend this business. GC
Alexander R. Maxwell
Highly skilled and knowledgeable Tracey at the High st Prahran Store gave me great advice on framing my limited edition prints. Great customer service and very happy with the results.
The lady in the shop is brilliant. She helped to chose the right frame for me.
We had a great experience getting two artworks framed. Staff really know their stuff and showed us a range of framing options. They provided a solution to match our budget and, on top of all that, the framed pictures were ready to pick up before the given date! We’ll be back again the next time we need something framed.
The website was very easy to use and there were lots of frames to choose from. I was very impressed with the quality of the frame when I picked it up.
I am delighted with the framing of my artwork at Frames Now Bayswater. The team displayed exceptional knowledge in their recommendations to ensure the longevity of my artwork. They listened attentively to my needs and delivered a beautiful result. I would highly recommend their services.
Very friendly, prompt service and a great result. We love looking at our framed Melbourne Map!
Superb as always. Very attentive.. Collette took care of me, had great suggestions and fantastic conversation to boot. Got frame and boards that we're just perfect for my project!
Helpful friendly staff
These guys are the best. They have helped with our passion project of mounting our shopping bags into an art wall and we are so delighted at how well they mount them. We only ever had a problem with one and they couldn't have been more helpful in terms of taking it back and repairing it without question. True professionals and we will keep going back as we add to our wall!
Thank you Frames now for doing an excellent job with helping me choose the very best options for my theatrical tapestry. The frame work is amazing.I love your work.I will certainly be back again for my next framing jobs.Highly recommended.
Jade was very friendly to help me pick out frames and explained the different kind of mat options. She even added wire so my pictures were ready to hang.
Always great friendly professional service.
I highly recommend this service. Dean and the staff at Bayswater provided a customer centred and very professional service at a fair price. I am very pleased with framing results and will have no hesitation in going back for any future framing that I may want.
Great service - delivered when promised, and held onto our artwork whilst we moved house. Thank you so much. Would highly recommend!
Beautifully set out shop. Very pleasant experience. Jade who looked after us was very helpful with mounts and frames. They stock made up frames and mounts as well as made to order. Glad we went there. Highly recommended. Easy on-site parking too.
Very professional. Attentive service and attentive to individual framing requirements. I've had several pictures and certificates framed here over the years. Always very happy with the results. Highly recommended.
After a bumpy start these guys went over and above to rectify their error. Thankyou Glenn, I am humbled by your efforts to ensure my satisfaction with service and product.
Fantastic experience with Amanda and Dee at the Bayswater store today. I had two puzzles which I wasn't sure how to handle. The older puzzle has been sent to the workshop, but Amanda was able to locate a frame to fit the newer puzzle and I was able to take it home with me today. It looks fantastic! Couldn't be happier.
Frames Now are a very professional and highly experienced company with an extensive range of framing options to choose from. The staff were knowledgeable, helpful and polite when assisting me. They advised me on all aspects of the three original watercolours that required framing and the finished results were spectacular. I will certainly be using them in the future with all of my picture framing needs.
Frames Now performed very well. The framing of my painting was done exactly as we agreed and was made available for pick-up earlier than expected. Highly recommended. Thanks. Denis O'Leary
I have been looking for a couple of frames for some military prints that I have just acquired.Frames Now made it easy for me - in and out of the shop in a about ten minutes with the right frames at a good price.Thanks all.
Staff so knowledgeable, helpful and friendly.I have had many precious prints framed here and am extremely happy with the results. I am sure there will be more to come.
Great advice firstly on the phone and then instore and completed well ahead of schedule. Great service and experience allround
A busy & well stocked display of precut frames well lit and roomy for standing back & getting perspective. The service was excellent & knowledgeable. There was time to offer me all assistance. We had a great conversation about First Nations Indigenous art and the power of acknowledging SACRED LAND which was the context for my frame. All in all affirming in every way. I will also use the custom framing service in the future I am sure.
This business was recommended to me and I couldn't be happier the results were amazing extremely glad I chose Frames Now and I'll be a regular.
The glass on my picture was smashed during a move. I was pleasantly surprised with the price to replace the glass as this was a 1500 x 500 size picture and required the backing being removed. The staff are caring, the service is excellent and the end result is perfect. The picture is temporarily stored in the powder room, a nice safe place until it is hung.
Great service ans friendly staff.
Had 5 of my late mother's pastel paintings framed and I am so happy with the time spent with me deciding on frames and mounts. The finished work was fantastic and very much enhanced the paintings. Went home and hung them immediately.
Friendly, considered service. Highly recommended.
Very impressed with the service and finished framed photos. Something to cherish for a lifetime.
I had a great experience at the werribee store as the team happily assisted me in selecting a frame of my choice and budget. She was patient in understanding my requirement and walk-me-through several options and also bringing everything together to get a feel of how the photo would look with the frame. Thanks to the team at Werribee in also delivering much before the promised date.Thanks,Kamesh
Excellent customer service. Miranda was very helpful and knowledgeable - highly recommended for all your framing needs.
Smooth, quick and easy transaction. Went in to purchase a frame yesterday and Tracey was very helpful. Tracey explained how to frame a puzzle I had already assembled. Very happy with the frame and service.
Absolutely love my newly frames prints of my children which now adorn my hallway. I'll be back to frame more family photos soon.I worked with Dee who was amazing,! She was positive, fun and very professional. Loved all her recommendations and wouldn't want to work with anyone else again. Thanks Dee and thanks Frames Now.
Highly recommended - Amanda from Frames Now was so much help in selecting the best frames for our artwork. The work was completed in a timely fashion and the end result was spectacular.Thanks again Frames Now - they even walked my canvasses out to my car for me - we're so very happy with the end result.Thanks :-).
Did an amazing job for my wife Xmas present. Will definitely be going back for some other things I need framed.
Last Saturday, I had the pleasure of taking a poster to Frames now in Bayswater. Not just any old poster, it was a Christmas gift for a madly keen Rolling Stones fan. It is a nice print (on quality paper) and happened to be a limited edition, linked to the 1970"s tour of Australia. Greg, was busy helping others as I walked in. Straight to the counter and I spoke to a very nice young lady (oops forgot your name) who said I think you need some specialist help. Yes and I got it in spades. No pressure, offered options, but together we picked out 2 mounts to provide the perfect backdrop to the poster. Nothing was too much trouble and the frame was offered with my points considered.Sounds like a lot of waffle and to be honest, didn't think I would walk out with anything more than a frame. To say it now looks amazing and worthy of the effort is an understatement. One hour later, I have a piece of art ready to be gifted at Christmas to the Grumpy old Rolling Stones fan. I think he will be thrilled. If not, back to Ebay with him!Thanks Greg for the professional, yet friendly help and I am pretty sure, I will be coming to Frames Now back with a few other treasures in the near future.
Very satisfied customer. Excellent quality of photos, excellent service, prompt printing and framing. Value for money is great and you don't have to wait in a line to be served.
Great service and experience with warm and friendly stuff while providing detailed information on the customer's services.
Thrilled to bits. Extremely helpful and pleasant staff. Easy to deal with. Communication second to none
I placed an order with them hoping it would be back before Christmas, they reassured me it would.Not only was it back but a week earlier than they said. I couldn't wait to hang my picture when I got home.Wonderful job. The staff are friendly and so so helpful, if when you change your mind several times.
Lovely work, I had 3 pieces with unusual colouring to frame and had no idea what would work. The guy who helped me advised appropriately and the pieces look fantastic. Good quality materials and finish, very happy.
The team at Southland were SUPER helpful! Would recommend
Huge selection of frames. Was served by Miranda who was very friendly, attentive and knowledgeable :) my art print looks so good with my new frame and custom cut matboard. Thank you!
Fantastic service and product. Very happy with how it turned out (and how quick, too!)
Old Movie Posters came up a treat. Emily was very professional and we are very, very happy with the Frames.
Extremely knowledgeable and helpful staff. I am still enamored with the service David gave us. He helped us frame and mat an important legacy piece and a refresh a new historical reprint. Very happy with the low glare artglass. The pictures are absolutely stunning! Absolutely perfect. 10/10
Great advice and service in frame and glass selection for my jigsaw. Thank you Delyce... looks great. Kim
Staff member was able to assist me promptly with all of my queries. I was pleased with the service I received. Thank you.
Came in store to get my double degree framed, the team were extremely helpful and the finished product was incredible. Definitely worth getting them professionally framed. Highly recommend!
I have had custom framing from here a few times now. Each time, they have done a wonderful job with guidance on what products to best use and style of framing. I have loved the final result.I have also used their online store, and that was a very easy process too from chosing my own frame, glass and size. Delivery was simple and quick and well packaged. I'll come back again and again for this.
The cross-stitch pieces have been framed expertly, bring out the work so beautifully, and will have pride in place in the 2 homes that they are going into. Thank you.
Staff incredibly friendly and professional! Very helpful from the moment you walk in, lots of options depending on how much you want to spend. Very easy process! The end result is exactly what I wanted. Thank you!
Went if to get some mats cut. Great service and very friendly lady served me. Helpful and gave me what I needed in quick time.
Could not be happier with my experience at Frames Now at Pacific Werribee. Super helpful and really took the time to show me what options were available. The end result is absolutely stunning.I would HIGHLY recommend Frames Now if you are looking to have something framed.Thank you so much
This was our first visit to a Frames Now store and we will definitely be back! The staff were excellent and gave expert advice on what we wanted. We had a photograph of our wedding chapel printed on a large canvas - and we love it!! We are delighted with the quality of the work and the image itself - superb! Highly recommend to one and all. Many Thanks!
Great assistance by staff. Have been a few times and always extremely helpful. Highly recommend.
I got framed one of my important certificate from Frames Now at Werribee Plaza. The girl was really friendly and professional. Most of all the final out come is astonishingly beautiful. Thanks you Frames Now.
Really helpful service - brought in a number of prints and the staff member helped us choose frames and mattes for each. Happy with the result!
Frames Now Southland ere great to deal with, their knowledge and relaxed manner made this all very seamless. I've got a piece forever and so happy with the end result ! Thanks !
Thrilled with your professional staff and your finished product! Had one framed three years ago and the other last week. We wanted them the same. We picked it up today, we couldn’t be happier. Thank you 😊We will be back as we have three more to do!
Had a really lovely experience having my artwork framed. It came out perfectly and looks neat and seamless. They provide a very professional service which I highly recommend.
Great friendly staff. Efficient and fast. Exceeded expectations!
Excellent Service! Friendly Team! Amazing Results! Thank-you!
Very professional approach and personal service with a high quality of work.
Frames Now offer great customer service and present fantastic quality workmanship. I am totally satisfied with their service.
I have used Frames Now multiple times for a variety of different projects. On each occasion they have stepped up to the unique challenges and specific requirements of each task and created truly wonderful work.Their staff is understanding, patience and helpful with ideas and suggestions.I will be returning very soon.
Friendly, professional service from experts. Our painting looks as if it was made for the frame!
Always helpful, quick and polite service
Very professional and Knowledgeable staff. I had a great experience using Frames now.
Good experience pleasant person helped me, always good service when I visit this shop.Tony.
Absolutely thrilled with the outcome of items.Fantastic & knowledgeable customer service as a bonus.Would definitely recommend.Thank you!
Amanda was very helpful. Friendly and knowledgeable
My requirements were a little fluid and 'outside the box'. I couldn't have asked for better support and professionalism. Not only were my frames sourced much quicker than expected, the adjustments required to make my artwork fit the desired frame size was all down to the skill and tenacity of the team. Thanks Dee and Mat for your great service at the Doncaster Store.
I had 3 photos framed two poster size one odd size, I can not fault the service I recived. The lady was so helpful and the varity of frames are fantastic, the price of the three was very reasonable and the photos came out amazing. Will definitely get more frames in future was a great experience.
Cannot thank both Delyce and Amanda enough for going absolutely above and beyond to get my frame to me and it looks fantastic too. Thanks for making it such an easy experience and for being so friendly, will be definitely using frames now in the future.
We got plenty of help in choosing custom frames and matts, which complemented our artwork perfectly. We're very happy, some of our art we had been hanging onto for years, and now it's up on the walls.
Great service with good advice on how to display my print best, the quality and price are amazing
I had an urgent job (1 day turn around) to frame three documents for a staff member's retirement function. I phoned Frames Now and Marscelle made time to see me straight away. On arrival, Marscelle assisted me to choose a frame, suggested the best way to mount the documents, then went the extra lengths to help me mount everything. To receive this level of service at such short notice was fantastic and made the presentation a great success!
A huge thank you to Frames Now - your work has been exceptional leaving us with some beautiful pieces we will treasure. Dee was amazing with her help and insight, guiding us through the process of how to best layout and present our items. Highly recommend!
Great service and completed ahead of time. Really happy with quality again and will continue to use them.
Having never experienced a framer before I googled the subject and chose Frames Now - it was local and services sounded just what I was after. I'm very happy to say the website did not lie! Great advice on how to modernise a painting by my Uncle from 70 years ago. Very pleased with the new frame and it was all completed sooner than expected with timely notification. Also pleased with the protocols in place for the COVID-19 environment. With thanks from a happy customer :)
I have been going to Frames Now in Surrey Hills for several years now. The staff always have fantastic ideas (no matter how unique or complex the requirement) and have produced excellent pieces every time.
Wonderful service! The staff I dealt with was very knowledgable and patiently went through all the options. The outcome was great - Highly recommended!
Incredibly happy with my experience at Frames Now Southland. Great service and friendly staff.
Fantastic service! Great workmanship
Friendly and fast service- one week earlier- and well detailed frame. Matches the existing one perfectly,thanks Delyce!
We use frames now to frame all our automotive photos and artwork. We usually deal with the Doncaster store who have very friendly staff and have been very helpful with choosing the right frames to suit.Definitely recommend!!
Had some photos printed here in large sizes and they turned out great! Much higher quality than BigW/K-Mart/Online printing services. Lucy helped me adjust some of the prints that came out too dark and then they were perfect. Great customer service and very high quality prints.
Highly recommend - professional great service.
Very helpful and friendly staff. Thank you!
Very happy with my newly framed Art Deco poster. Delyce was very friendly and a great help when choosing the most suitable frame and mount. Can thoroughly recommend "Frames Now"
Service was end product was amazing!
I recently had some very old photos of mum and her brother restored in the city and wanted them framed .One of my clients recommended Frames Now and I would have to say I was very happy with how they turned out .The young sales assistant was extremely helpful and I valued her opinion as She does this for a job everyday.Thank you so much can't wait to see my mum's reaction.
Very friendly staff, with good training. They were able to advise and help us choose frames for our very large oil paintings. The pricing wasn't bad either
Emily from Frames Now was fantastic! Her customer service and understanding of my vision for the frame to highlight the print was second to none. Additionally the price point and delivery time were within budget and time constraints. I would recommend Frames Now to anyone,and especially recommend Emily for her expert knowledge and advice.
These guys did a great job framing a series of old photos which were pretty fragile. Looks great. Thanks guys.
The guys at the Doncaster store were super helpful with helping me get my large artwork framed correctly. It only took a couple of weeks to frame which was great (I was expecting it to take about a month). They were also really easy to chat with and answered my email enquiry very quickly which was great and made the whole process very quick and easy!
Beautiful framing completed. I’m very happy with the outcome!
Service was excellent.Staff took plenty of time to help me choose my frame and it was finished ahead of original time quoted.I am very happy with the finished product as it was a jigsaw of unusual size and shape that needed to be framed. I also had other custom frames on order and all staff I came in contact with were welcoming.I recommend them.
Thoroughly happy with my frame which ai picked up today. The salesperson was extremely helpful in suggesting the right frame. I didn’t think it was possible to have a double frame. But it looks amazing. Thank you to the friendly staff.
Amanda at Glen Waverley was brilliant at helping me select framing for my 3D embroidery. I am delighted with the result
Great service by Amanda at the Glen Waverley store yesterday , Mon.6th July. My order was very well parcelled together and then l wished to buy a frame - for one of my orders. to do my framing..there it was the correct frame and lovely dark brown timber surround... on special to (discounted at 20 percent this offer !) ready to insert my complied artwork...Amanda was spot on and precise with her knowledge and advice on what l needed to frame one of my purchase's. She was a pleasure to deal and focussed to listen and provide all answers as needed and l could see as l listened , she had a thorough working knowledge of correct framing procedures and exact materials to use . The store was of excellent presentation of examples frames and materials and a feature wall of fully framed various examples for purchaser's to view and the shop was correctly and practically set out to view and select from. A company of 47 years experience and it shows.! The Glen Waverley store ( and no doubt other 'Frame Now' shops ) to be thoroughly recommended for professional staff knowledge experience and aptitude with excellent framing and masking (wooden and other) materials and styles on offers to the purchaser and store viewer. Thankyou Amanda and Deluce. Best regards , David Atkins Tues.7th July 2020.
Couldn’t recommend more highly. Great customer service, friendly and kind, swift and professional communication and a truly beautiful job of our pieces. We will be back!
Great service! Really helpful with all of my concerns, I will be returning :)
If you want the best go to the best- FRAMES NOW-The staff are fantastic in particular DeeDee is not only passionate about her job and on top of her subject. This young lady is most helpful and creative in suggesting alternatives to present the photos to their best advantage.Many thanks Dee and FRAMES NOW
The girls at Frames Now sere so helpful and gave me some good ideas about framing my illustration. Can definately recomend this place 😄😄
Excellent service, with competitive prices.
Helpful with frame selection. fast turnaround with a very professional finish.
Frames Now have done a fantastic job with my kangaroo photo, it looks stunning. Thank you
Had a important picture that needed framing. Marcelle helped choose the right colour frame for the picture. Looks great.
Fantastic staff and service. Timely. Super friendly. Awesome to deal with. Fantastic end product. Couldn't be happier.
Incredibly happy with my experience at Frames Now. From the first smiling greeting l received, to the advice and help realizing exactly what l wanted, to picking up the job on the specified day. Professional , helpful and no attitude.
Came in for a custom mat frame and had one to my dimensions within half an hour for an affordable price.
Staff were very helpful and the quality of the products were excellent
We recently had our painting framed and the result exceeded our expectation. This now hangs in our office and reminds us of our time in Uganda where we bought this from the artist who painted the picture. The advise and service at Frames Now was excellent and their pricing is competitive
I have been to buy specific size mounts on two occasions recently. The staff are always friendly and most helpful.
Love the layout, great staff who know exactly what they are talking and sharing knowledge about their quality frames.
Service was excellent the girls were very helpful and I got the Frame I pretty much wanted. Although you have sent this email to Kaye's address it was Ted that did the deal and very happy with it. Cheers
I had 2 pictures framed through the Doncaster store. The service was lovely, caring with attention to detail and the turnaround time was very quick. Very happy with my framed prints. Thanks
If you want a service that's top quality, knowledgable staff and artwork that will have pride of place in your home, look no further than Frames Now. I'll be using them again and again.
Great place very helpful, will go back
Great service, friendly and welcoming! Came into Frames Now off the back of a friend using them. Tracey was incredibly helpful and listened to exactly what I wanted. I will definitely be back! Keep up the great work!
I don’t normally do reviews - but I make an exception this time. I wanted to mount and frame my fathers, grandfathers and uncles military medals and after searching for frame companies close by I made a call to Frames Now in Bayswater where I was greeted enthusiastically by Dee.She spent a few hours with me designing, arranging and building 3 military frames with photos and other ornaments. The process was made much easier by her totally professional and enthusiastic approach. The end result was incredible. These frames will now take pride of place in our home. I urge anyone with military medals - to get them out of your drawers and go straight to Frames Now in Bayswater to get them professionally mounted for all to see.Thanks again.
Excellent customer service and knowledge of the work being conducted. Many several options offered by our customer service provider in the pacific Werribee store. Highly recommend. Irfan Malihi
I went to Frames Now Surrey Hills yesterday and found Marcelle very helpful - I was after a couple of in house frames for some prints - she added a border for one and put string on both of them for me. I found her knowledgeable and I will definitely be back 👌
From the moment I walked in the door I was greeted and looked after do well.I was kept up to date of progress and had it finished right on time. Fantastic kind and professional service.I just love what you have done thank you so much. Highly recommended.
I ordered some Frames online but needed to pick up in Store as I had not allowed enough time for delivery. Collette helped me and after seeing the artwork I was framing helped me make better selections to suit. Collette also took time to explain how best to use the frame and set my pieces to achieve the best results. I can not recommend Frames Now highly enough. The product is beautiful quality and the team is so professional and they know everything about their products.
Excellent service and my experience with Dee was fabulous. She knows her frames, colours etc and gave me great advice but not pushy.Thanks Dee. Cheers. 😊😊
Very professional set up and helpful staff.
Fantastic service and knowledge. Very happy with the product. Very reasonable pricing. Highly recommend. 👏
Fantastic highly recommend Frames Now your priceless Art will be well taken care of. The Staff are amazing.
Great service from Frames Now in Southland. Supplied me exactly what I wanted for an economical solution to my framing needs. Finished results look fantastic!
Fantastic service...friendly... Patient... Professional... Helpful... Thank you Emily from werribee plaza
I have had a number of items framed here and the quality and assistance given with frame selection has always been excellent.
We met with Rowena to get a couple of prints framed. She along with the rest of the staff were extremely helpful and very friendly. I really appreciated her expertise in getting the perfect frames. Thanks so much!
Dropped in a few weeks ago to get an idea, went back yesterday and Dee remember me.....great start! She spent time wirh me showing me different options and went back this morning to pick up my frame. Really thrilled! It up on the wall and I smile each time I walk pass it😁 will be back again to get a couple more done👍
Highly recommend services. Proficient, knowledgeable and professional. Quick turnaround and very happy with outcome.
Very polite and helpful staff × will be going back there soon
Huge range and really lovely helpful staff. I highly recommend this store.
Great selection of ready made frames and the staff are extremely helpful.Will definitely be using their services again.
Great service, friendly staff.
Fantastic service for my canvas spread. Well priced, amazing service and excellent attention to detail. Despite the complexities of COVID-19, I was well informed of my works progress and when I could pick it up. Can recommend wholeheartedly. Beyond happy with the final outcome!!
I left an after hours message with Frames Now. They got back to me that night, with the relevant info. I went to the Southland store, told Kimberley what I wanted, and she showed me some options. When I told her I didn't required anything too fancy, that they were simply A1 prints for a holiday house, she didn't up-sell too hard, just showed me what I needed , and put the wire on landscape for me. A pleasant experience. I'll be back.
Kimberly was friendly and very helpful in finding a frame and matte to suit my picture. Thank you
I placed an online order of 10 prints and frames ranging from A4 to A1. Frames now did a fantastic job on the printing and framing and safe packaging for shipment. Could't be more happy with the art now filling my home and the unique gifts I now have to give to others. Thanks so much!
Frames Now were simply fantastic. I arrived in their showroom in Surrey Hills and was immediately looked after by Dean. He carefully helped me decide on various options for framing my Degrees and an original painting. The completed frames were ready in 2 weeks, and they look terrific. Can't thank Frames Now enough. Personable, professional and exceptional service.
FramesNow did an amazing job with our wedding photos - they provided really helpful suggestions for the frames, mounts and glass and provided prompt service. So happy with the result.
Delyce was helpful, insightful and great to deal with. We are very happy with the final product and will come here again for any future framing needs :-)
Assistant Rowena was very attentive and patient when I presented my print. She made lots of good suggestions until I finally made my choice.The finished result was available for pick up 3 weeks earlier than quoted. Very happy with the finished result.
Awesome framing great quality but affordable and wonderful friendly staff especially Jade who was super helpful
Fast and helpful service.
Cameron “Medic” Wilson
Highly professional staff who explained everything clearly and who showed me all the different options I could have with my frames. The framing was completed quickly and I was extremely happy with the final product.
Customer Service was fantastic! Very quick and easy process.
Really pleased with framing and assistance with choice of frames.
From the moment I entered the store the girls were so helpful and knowledgeable. They were so excited to help my portrait come to life. I love the final product!!
staff very helpful, encouraging and profesional, end result great
Good selection and helpful staff.
Had three pieces of art framed. Went in there with an idea in my head, but was guided to a much more fantastic result that really makes each piece stand out far more than if I had simply framed them. No pressure throughout the process, just options explained to me and silly questions answered. Couldn't ask for better service and support and will definitely be an ongoing customer.
Frames were done exactly to our specifications and have turned out great! Kelly is very specific in her discussions and does a wonderful job!
Adam was very helpful and did a great job reglazing some frames for me. He kept me informed as promised and the turnaround was quick. A great service!
Dr. Moh Dadafarin
Premium Service! Althogh what I purchased were on heavy discount, the staff treated me like a very special sustomer and offered all the assistance and support a customer can expect from a premium class business!
Rowena & Dean were so helpful and enthusiastic about the pieces I bought in for framing. They had lots of great ideas but were also very open to my input. Great team work!
Frames Now is a friendly and professional framing company. They have experienced staff who offer great advice. I have had 20+ items framed, from small to large including tapestries. I have always been happy with the service, quality, prices and turn around time. They have an extensive range of products to cater for all budgets and designs. Quality business!
Walked in and was helped by Kimberley.. I think. She was great. Made it pretty easy, couldn’t of asked for more. Final product was perfect, would definitely go back
Very helpful staff, discussed many options that I was unaware of. Price quoted for job comparable with other frame stores.
Very happy with my experience here. Walked in and greeted and straight away. We had four degrees we wanted to frame and we had them out on the table and got to try out and chose all elements of the framing process, frame, Matt boards and glass. The lady was great in giving us professional framing advice to help us make the best decisions.Upon picking up our frames they looked spectacular with no complaints from us! Thank you!
They replaced broken glass and re-framed the photo. Great work. Very satisfied and recommend them for any similar work. Branch Manager had good understanding about my requirement and explained me everything.
Had a great experience with Frames Now. Tracey was super helpful with suggestions for frames and boarders for my artwork. Super speedy service and my paintings look awesome.
Repeat customer - huge range of options, consistent quality, good prices, fast turnaround & great service!
Very professional and pleasant service. Good quality framing.
Great quality frames and service. The staff was super helpful and sorted me out with matt board cutting in next to no time. Would go here again in a heartbeat!
Abdul Majid Hussain
I waited 1 complete year to frame of of my favourite poster and when finally got it framed from Frames Now, I felt it was worth waiting for it.I was looking for a good framing option, and the help and guidance received from Lucy at Pacific Werribee Shop (Melbourne) was all I needed to say Yes to Frames Now.Final product is just amazing. Thank You.
You did a fabulous job, exceeded my expectations, thanks!
Rowena and Dean, very pleasure to work with you guys as always.You guys are better than Tom and Jerry, so far🙏🙏🙏
Great work, helpful, and finished a week earlier than predicted.
I’ve had several art commissions framed at Frames Now. They are brilliant. They are friendly, helpful and fast. I’ve never had to wait more than a day for a frame to be made. I highly recommend them to anyone wishing to have something framed professionally.
Great friendly staff. Always great products.
Very helpful staff - patient and seemed to be genuinely interested in helping me find the best options for the three prints and one painting I was getting framed. When I changed my mind and cancelled one of the prints being framed they were equally accomodating and helpful. Frames were also finished earlier than I expected and look great. Couldn’t be happier, thank you!
Great customer service, very helpful!
Very professional staff and extremely happy with my finished product. Nothing was too much trouble.
Rowena at Surrey Hills was a pleasure to deal with. Friendly, efficient and gave great advice. Would definitely use Frames Now SH again.
Delyce is lovely and a fabulous help. A great place for all your framing needs!
Fabulous service from start to finish!From taking the time to discuss framing options and work out the best options to suit my art and budget, to the friendly phone service to let me know it was ready to collect. We are thrilled with the quality of framing and service. Highly recommended
Friendly staff, happy to take the time to try different options to make sure I got the best frame for my print. Very happy with final outcome
Great selection of frames and very friendly and efficient service. Recommended.
Great service, friendly staff. Very very helpful.😊 thank you
I have been going to Frames Now in Glen Waverley for a few years. I love the service and assistance on framing and working out details and pricing together. Delyce there does a fabulous job and highly recommend frames now. Now what can I frame next? 😊
Fantastic knowledge and service by the team in Hoppers Crossing. I came in on a Sunday for advice on reproducing a black and white pencil sketch. They had it completed, and framed just two hours later. It was perfect, thanks Lucy
Tracey cut me a new glass to replace an old one (on the spot) and provided her professional advice on a new frame choice. Excellent customer service.
I genuinely had the best experience with James. As a complete novice when it comes to framing, I needed some materials to finish my DIY framing job. The whole experience was simple and completely unintimidating. Can't recommend enough! I'll be back for my next framing project.
Friendly staff , good color collection
Frames Now did a truly excellent job of restoring and framing my two wrinkled and neglected uni diplomas. They'll be my first port of call for any further framing needs.
Was Very satisfied with level of service provided, I came in with a oddly sized poster/print which I ordered online and was unsure how to best display it came in to the store and both staff members provided excellent advice, measuring the print and making a canvas to ensure it fit properly and looked good in the frame which showed great care and excellent customer service, will be recommending the store to family and friends plus coming back in the future!
My husband went into Frames Now in Glen Waverley and ordered a specific frame and board. Product provided was exactly what was needed. Service was friendly, helpful and easy. We definitely recommend and would return.
Staff super helpful, asked questions and made suggestions. Return customer.
Emily was brilliant, friendly and great to deal with. Her customer service and attitude was second to none. Emily went the extra mile for me. Would recommend frames now, and Emily to everyone, and will be back myself
Day before Christmas Eve and we needed to sort out a few tricky pieces of art before businesses closed up for the holidays. Rowena was incredibly helpful, super fast and made great suggestions as we mentioned we were on a budget. Such great customer service, will continue to use Frames Now for all our art.
Needed a custom matt board into an existing frame, the staff were very helpful when it wasn't too busy. measured 3 times, cut once. all done in less than 5 minutes.
Yarra Valley Psychology
Given that we only had 2 weeks before Christmas, my 3 pictures were framed in time. The communication from beginning to end was excellent and I would definately go back again.
The attendant was kind & resourceful. I learned something of self framing. Thank you!
We walked in with a pile of photos and a vague idea of what we wanted. Within half an hour we had designed 2 frames. The staff were patient and helpful and the frames and collages with perfectly cut out border mats were stunning. Our friend is so grateful for our combined efforts and can't wait to hand over such perfect gifts. Thank you for your prompt, creative and friendly service.
I found the staff to be very friendly and helpful. Very happy with the turnaround on my orders as well. I can definitely recommend them and will use them again in the future.
Thank you Frames Now for taking the time to find the right solution and helping me choose the right frame even during the busy lead up to Christmas. Great service, professional and the communication was terrific and I would certainly come back again.
First time customer. Reasonable price, great service. Friendly and efficient. I will definitely go to Frames Now again. Thank you!
Great service from Mat at the Westfield Doncaster store. Very helpful with our special framing request for our son's birthday. Many thanks for organising the framing to be ready in time. Workmanship is excellent and we are extremely happy with the the end result. Our son loved it! Will be back to have more special framing completed now that we have finally found the right place.
A busy Sunday morning with several shoppers queuing to be served by the lone shop assistant, but he was fantastic giving pleasant attentive service to each in turn. We used the in-store instructions to locate style, size, frame and insert and were ready to purchase when our time came.
Big thanks to Tracey for her care and good advice helping me decide on a suitable frame for my large print. Very happy with the result, no hesitation in recommending Frames Now for the best frames at the right price.
Excellent service and quick process from first call to pick up. Great job done on posters for Xmas presents.
Tracey was super helpful and my framed pictures came out amazing! Highly recommend!
Delyce was incredibly helpful throughout the process, knowledgeable and patient. The end product was perfect. Couldn't recommend highly enough!
Great service. Friendly staff who were able to direct me to exactly what I wanted. Provided options but also seemed very authentic in terms of value for money. I really appreciated that.Would definitely re-visit and recommend!
Could not have been happier with the service.I needed a lot of helping making my choice of frame and was given a lot of time and assistants.
I had never been before..what I loved about the experience is that they were open to my ideas about what I was trying to achieve. Very unlike other framing experiences where I felt 'put down' if I suggested something. The outcome was superb and indicative of a joint effort. Thank you!
Fantastic staff, service was amazing and the work they did was excellent.
Had a lovely shopping experience in store today.Emily was so friendly and just really lovely helping us frame a piece of art today. Really fast service with a smile. Thank you Emily, your employers should feel lucky to have you on board! :) Nat and Jon - flower painting
Quality work, excellent customer service. They really know how to enhance pieces of work with frame and matboard choices, working with customer preferences and styles. Very satisfied.
I had a wonderful experience coming to the Pacific Werribee branch. Emily was absolutely generous with her time, giving me advice on several options on framing to suit my budget and the different styles that elevates the artwork. I'll definitely recommend Frames Now to friends and family and I'll be sure to come back to have other artworks be framed in the future.
Have used Frames Now a few times and will continue to do so with quality frames, friendly staff who are able to assist with all your needs. Whilst a great business and environment within the store they also provide competitive pricing!
Heather Lee Angland
Great service - I wanted to do something very special for a print designed by a close friend and they really helped me come up with something that was a bit more fun and interesting. End result is gorgeous.
Super friendly and helpful staff - will keep going back for quality products and service
Very friendly and patient staff and the final result excellent
Very happy with the outcome. I brought in an oddly shaped poster and got it framed beautifully with help from the staff.
Emily was very friendly and professional. She provided a personal service and treated our material with respect, which is much appreciated. She even remembered my full name when I went to pick up the frame!! We are very pleased with the finished product. Highly recommended.
Super helpful staff. Had ready made frames with exact dimensions I needed. Good quality and very reasonable prices. Great experience - will definitely go to Frames Now Prahran in the future.
I've had a couple of purchases from Frames Now (Glen Waverley) & found the staff friendly, knowledgeable and helpful. They have plenty of frames in stock, and the staff have had a fine eye for helping me choose the right design. Even after I changed my mind on the frame I'd chosen, I was able to keep and later re-use the original frame. They can also organise printing of photos on a variety of materials. I'll happily get more pictures framed here again in the future.
I had a set of 5 prints mounted onto MDF and they came up fantastic! Great job Frames Now, and thanks to the friendly helpful staff who assisted me. Cheers!!
Fabulous service and advice - very happy with the result!!
thank you so much for assisting me with info on my project the lady that spoke to me gave me good advice and helped me save money thanks again regards robert
The service was great. Ours was a DIY job and we couldn't have done it without the advice we were given. It also helps a lot that pricing is competitive. We'll be back.
Hi There, I had a fantastic experience with 'Frames Now' thank you. I literally live up the street and have just moved there. I wanted to frame a signed photo from the film Grease for my friend's birthday and literally ran in your store first thing in the morning. I was running late for work so explained to the lovely Tracey that I only had a few minutes spare before the tram arrived. Tracey completely knew what I needed and took my details down in record speed and rang me later on in the day to explain options, cost and timelines. I picked up my picture in record speed the next day and I adored it. You guys have done a great job and my friend was absolutely thrilled! Thanks heaps! I have plenty of things I will need framed so a voucher would be greatly appreciated if I win. Thanks again, I will be using you for sure and recommending you to others. Cheers Tracey and Team! I'm so excited to get more things framed.Sophie Lee
Just discovered this wonderful store and the outstanding service provided by Adam. He was so happy to share his vast knowledge with us, resulting in a great finished product. Highly recommended!
I was very impressed with the service and advice from James while in store. The framing of a hand drawn portrait of my beautiful Cat came together beautifully. I am so very happy with the end result. I can highly recommend Frames Now.
This place was recommended to me so I went there yesterday with an unusual sized poster I needed framed. Dean was amazing, had my problem solved, frame selected and mounting board cut in 15 minutes. Mounting n framing my poster with his guidance made the end result absolutely brilliant and at a very reasonable price. I could not recommend “Frames Now” high enough. They take a piece of artwork and make it sing. What was just a poster is now a beautiful Standout piece of art on my wall. Very very well done.
Service was fantastic and the team assisted in every way they can.
The staff were helpful with suggestions and pleasant to deal with. I was kept informed of the likely time my framing would be ready and notified when it was. All in all a professional and easy experience. The framing job was excellent.
Very happy with the framed photo I have collected today.The advice from the staff on the matts and frames that suited the photo was fantastic.I highly recommend coming here.Thanks.
I have been a customer here on many occasions. The staff are always helpful and knowledgeable. The range of frames is comprehensive and good value for quality products. I can recommend Frames Now for their friendly service and expertise.
I’m a first time customer. I was greeted by a sales person Emily the moment I walked into the store. Emily shows the utmost professionalism and knowledge of the product and service that she is providing. I highly recommend using this service for all your framing and printing requirements
My first time here today, and I was so impressed. Will definitely return.
Friendly staff and great advice. The result was amazing
Kimberly and the other staff at Frames Now in Southland were wonderful to deal with. Very helpful & knowledgeable. Will be back again soon for another Jersey frame & plague.
Samuel Cochran Blanchard
great customer service and speedy work too!Helped out with sizing and gave me great options, will be back for sure :)
Adam was very pleasant deal with and helpful in the selection of suitable frames.Thank you Adam, they look great!
Excellent service as always, professional advice. Quality frames, really happy with the purchases!
Excellent customer service, the custom frames they made for me are awesome
Visited Frames Now to have a custom image framed.The staff were very friendly and very helpful.The range of products available was impressive and it took no time at all to find exactly the right frame, colour and border surround.Received an email about a week later to tell me that it was readyWent back to the store a few days after that and again received the same friendly service.Couldn't be happier with the outcome.Top quality workmanship.Very Happy
Excellent adviceExcellent serviceExcellent result.Thank you
Thanks so much for the framing of my special print. In-store staff were very helpful and patient with their suggestions and I am so pleased with the result. A definite recommend!
Great service both friendly and timely.
Kimberly was a great help in choosing our framing for our Europe holiday photos...Very happy with the result .
Excellent customer service
Staff were very helpful and offered various options. Very friendly and my frame was ready much earlier than anticipated. Exactly what I wanted.
We love our new picture, framing is great and quality is spot on!
Frames Now were extremely helpful with the design and colour choices for framing some recently taken family photos and the results are amazing. They took time to work through many options which has helped make the final product something that will be with us for a very long time.
The service was excellent and Emily went above and beyond to print my panoramic photo and place it in the frame for me. I will definitely be coming back in the future.Thank you so much!! Lee 😊
EXCEPTIONAL SERVICE!! Emily was AMAZING! So helpful and knowledgeable can not thank Emily enough for her help and advice.. lovely to see young people so dedicated and nice!
Friendly helpful staff, great service.
Walked into the Doncaster Westfield Frames Now branch , met James, we explained what we was looking for and wanted to achieve and it was all plain sailing from there 😉 James asked if we were doing any other shopping so we went for a Coffee and some food and within the Hour our 32 year old Wedding Photo had a New Modern frame that blended well with our Home interior ...Great Service and friendly approach made the whole experience painless
Although I had to wait a while as both people in the shop were busy, Dean was super helpful with my framing needs and took the time to explain how I should assemble the print and frame.Highly recommend
Pleasant, rapid service resulting in an excellent result. Highly Recommended!
Very helpful, easy to deal with and had exactly what I wanted.
Great service knowledgeable staff. Fantastic range.
Lots of care and interest shown by staff when framing my picture. Attention to detail, matching frame and backing to subject.
10/10 service. 10/10 product. This is my one and only go to place for printing and framing needs!
Brilliant. They had what I needed and are close. Staff very positive and friendly.
Frames Now - Pacific WerribeeExcellent service by Yvette, product aware and friendly, provided me with exactly what I was after both in product and colours that I was seeking.Will definitely be back and will also recommend to others.Thanks heaps Yvette @ Frames Now - Pacific Werribee12 Sep 2019
Excellent service from start to finish, friendly, accommodating and quality work, will be back for sure!
The staff are friendly and very helpful. The quality of work and service is excellent.
As my partner put it, this visit was "dangerously easy" because now he won't think twice about buying something that needs framing because it's so easy to do so.Our server was James and he was friendly, personable, and extremely helpful with our very first time framing. And we were framing a LOT. We are DEFINITELY going back.Thank you.
Hi there, it was great coming into FRAMES NOW and have excellent service. Your attendant was helpful and gave good advice regarding my picture.Thank you FRAMES NOW - yes I will be back.
The pieces I requested have come back beautifully placed and framed, they're exactly what I asked for and they look amazing on my wall, thanks!
The staff member who attended to me when I brought the picture in was very helpful as I had no real idea what I wanted other than having the picture framed. She helped me choose the appropriate frame and mount after explaining the various options available. The finished product is fantastic and gives me a reminder of what my now 91 year old mother looked like as a 25 year old and me as a baby, who is now 66 years old.
Let me tell you all about my experience..So when you go shopping your expecting to have some sort of good customer service.. but my experience has been above and beyond. I walked in to the store at Pacific Werribee Plaza looking to purchase some frames for some old posters that I have collected over the years and this is when we met Emily, (when I say WE I am referring to my Wife and I) Emily not only showed genuine interest in what we wanted to achieve but her knowledge and ability to sketch up a diagram on a small piece of paper and show me more or less what the end result would be just blew my mind.. Not only was she extremely friendly and happy to help she was even a fan of the same poster artwork that I also like and that took us in to a series of conversations and friendly debates that led to a great time and experience. I can also tell you that when we walked in to the store it was near closing time and although I wanted to leave as my wife and I felt bad for holding Emily back after closing she was the one that insisted that we stay a little longer so that we could be 100% sure that what we were purchasing was going to be the right thing. Now normally a sales person would want to close the sale and be out the door when its near closing time! but the fact that she took her time and wanted to make sure that everything would be perfect has led me to come back for more poster frames. I can tell you right now that I have been looking for the right type of frame for a few months now! and this level of service has yet to be seen in other stores that I had visited on other occasions. The product is very good quality but the service just blew it all out of the park! My Wife and I would like to say to Emily, Thank you for your time, effort, patience, and above all else your service and skills that you presented to us upon our arrival. Its refreshing to see that there are still people that genuinely care about offering a good service to customers and that are not just focused on the sale! When good, friendly customer service is provided then the sale will simply take care of its self.Also on another note.. the frames look absolutely fantastic in my theatre room and I honestly could not be any happier with my purchase and experience. To give her a rating of 10 out of 10 does not do her justice. So thank you very much for your friendly attitude and for an excellent experience.Best regards,Natan & Rosa.
Highly recommend! I came in needing quotes on a few different pieces, and the staff were so friendly. I really appreciated that they took the time to really understand what I was looking for and so the solution we came to felt like a team effort by the end. To top it off, the piece was ready for pick up on the same day, and the price was pretty reasonable. Very happy, and will definitely be going back.
Thank you frames now for a wonderful "First Time" framing experience. I honestly had no idea how much a frame would cost or what would entail when I took in my artwork to be framed. The team however worked with me to get the best possible outcome for me at the price point I had in mind. Absolutely wonderful customer service. And as a lover of the arts, but really being an amateur on framing and what is involved, I was never made to feel silly or out of my depth with these guys. Would HIGHLY recommend. I am so happy with the end result.
Gerard Van Sister
They an excellent job. I got my 5 old maps back within one week. Will go back any time.
Great place, Sandy helped my girlfriend and I out when deciding on multiple picture frames and framing options.Would go back!
I am really happy with the photos I had framed. The service, support, patience and great ideas were all very helpful. The staff weren't pushy and had great suggestions for framing and tried to make it as cost effective for me. They listened to me about my photos, particularly about the one pictured, as it was tricky to work out which way up it went! I'll definitely be going back.
Couldn't recommend Frames Now enough, Delyce was such a pleasure to deal with and was more than helpful in brining our print to life. We'll definitely be back, thank you!
perfect and strong attention to detail with friendly service
Frames Now is a terrific local business and the staff truly care about the importance of connecting the memories and the framing. I always come away excited with my order or the end result under my arm.
An urgent need to get some photos framed for a funeral service and I was given priority treatment and could not have asked for better. thank you guys you helped me out at a very distressing time
We had several original paintings and limited edition posters framed and they look fantastic. The staff assisted us to choose perfect frames and suggested different mountings to suit the images. Brilliant and highly recommended.
Very professional with many choices of frames available. Came here to repair a broken frame and they did it nicely, just like how I wanted it. Highly recommended
Have had 3 frames done by the team at Frames Now - all have been beautiful, great quality and worth every cent!!
Frames Now were very friendly and patient as I picked the right frame and colours to match my artwork. I'm very excited to hang it up! Thank you
Friendly service and expert guidance. Thanks Ruth!
Frames Now have done many jobs for me now and I always come back because of the helpfulness with ideas and options - I have never been disappointed with the results.
Very friendly, great service. They were very thorough in explaining the process and answering questions.
Wonderful service, great range of frames & quick custom mounts to match. I couldn’t have been more impressed! Awesome experience
Pickup experience from store (Werribee) was excellent!Recommendations for what hooks to purchase were spot on, no problems at all hanging it. Love the framing job on the melbourne map!
Kerry ian McKenna
Great range of frames and helpful service.
Frames Now did an absolutely fabulous job with my art and posters, everything looks amazing
Hayden “Haydolicious” Marks
I couldn’t be happier with the results, I have had this print hiding under my couch for almost 10 years, now look at it. 😃 Shanice was wonderful, super helpful and true professional. Highly recommend Frames Werribee Plaza A+++
Simply great service could not fault. Kelly was very helpful throughout. Very supportive and enthusiastic about my travel paintings to get them perfectly framed. She wanted my input and understanding of what the art meant to me. Bonus they were ready early. Will be back.
Delyce did an amazing job of framing some very special memories. Thank you so much for your advice, I am so thrilled with the result!
Big thank-you to Delyce for all your help and advice on a few occasions that I have been into your Glen Waverley showroom to get large printed photos, paintings and tapestry framed. They look amazing with the right frame to match the artwork.Many thanks!
Very helpful and I will certainly be back again
Good selection of frames. The service was excellent and the staff member that looked after me at the Werribee store took her time, knew her product very well and provided exceptional customer service. I will definately be recommending Frames Now and will use them again.
Great service and very friendly staff. Would highly recommend and will be going back for future printing.
Myself and my sister recently had our grandfather's akubra framed, Emily was so helpful and very nice we absolutely love how it turned out and it is a true reflection of our grandfather. Awesome work guys woumd highly recommend frames now werribee plaza. 👍
Staff made it very clear and simple on the process and were very accommodating to all my needs with my print and framing preferences!
Couldn't arsk for a better service thay went that litte bit extra fist class will be back again thank you very much
Very satisfied with my purchase. Very reasonable price. Highly recommended.
Great quality, great customer service. Special thanks to Mat, very friendly!
I recently had a block mount done and an old painting reframed.All went well, excellent friendly service and all very reasonably priced
AMAZING SERVICE. Shanice and Emily were great to deal with from start to finish. Professional, friendly, understanding and talented. I will definitely be back. Thank you both so much.
As a previous picture framer I was reasonably fastidious about how my frames should be. The staff were not only super understanding and cooperative with my ideas and wishes but they went above and beyond to make happen what i wanted. I would highly recommend anyone in any doubt about a framing job as to the quality of this framing business. Very very professional indeed. The staff are very cheerful and friendly making the whole experience complete. Honestly 5 stars and 10/10.
I took a loved print to Frames Now- as i wanted to update the frame and mat board. Delyce spent time with me looking at various options. There was a delay in getting both the frame and the mat board that we had chosen- and Delyce was in contact with me about the delay. I am absolutely delighted with the result.
Great customer service I received from this young always smiling lady I think her name is Emily. Very helpful, explained everything to me. Roughly told me when I can pick my frame and it was spot on, I got my frame within the specified date. The finish job was flawless. I can recommend FRAMES NOW to my relatives and friends.
I have had Frames Now in Surrey Hills do a few pieces for me now. Sometimes they are straight jobs and sometimes unique but always collectables which they are very appreciative of and careful with.
I went in to Frames Now looking for advice, given I had only a vaguely formed idea of what I needed. Having been gently guided through the options, I ended up with a fabulous outcome for two prints - they're beautifully done with mounts and frames that compliment and enhance the images. Very happy with the whole experience! Can't wait to find them the right home.
Great friendly and efficient service at their Doncaster Shopping town location. The team were professional and able.to offer the right advice for my needs.This was proceeded with quick service and receiving a text when my poster was ready for collection. Would recommend their service and use them for future framing needs.
Nice collection and great customer service. Shanice was very helpful. Highly recommend.
Very friendly staff even at first enquiry. When we went back to place an order Mat was very knowledgeable and had lots of ideas. And cost was very reasonable. Because we chose a frame in stock, our order was ready the same day, wow, the result is amazing. We love it. Thank you. We will be back with lots of other items we need framed.
The customer service was great; experienced and creative options were put to me to find a wonderful frame. Thank you!
Good quality, great service!
Fantastic service! Emily the store manager was brilliant! Friendly, welcoming and service was provided on the spot. Will be back!
I had some work printed and framed for an exhibition and being fairly new at this aspect of managing the images, found the staff to be incredibly helpful and enthusiastic, making the entire process very smooth and also enjoyable. The framed prints look great. Highly recommended and thanks to all!
Great service and wonderfully finished product. Our 1m x 1m (approx) painting looks amazing as a floating canvas with black frame it really finishes off the whole room. Quick turn around too and picked it up on my birthday which was. Nice added gift to me. They gave us 3 different options we could go with for the painting and we took their advice and went for the nicer more ezpensie one and we are glad we did. I can't stop staring at it. Thank you :)
Excellent service and the staff member had good knowledge of framing requirements - absolute pleasure dealing with this store
My first experience with professional printing and it was so rewarding. The staff member (Emily) was incredibly helpful and friendly, and I'm very happy with the end result. The insightful advice really enhanced the final picture.
Excellent and prompt service
We just went to the store today in pacific werribee to have 6 paintings and 2 pictures framed. We were accommodated by Emily. She was so helpful, friendly and lovely. We already got our 2 framed pictures and they look great. We cannot wait to see the finished products of the framed paintings. We highly recommend this place. 😊😊😊
Great framing place
Really helpful and friendly service from Mat @ Doncaster and delighted with my framed poster!
Had a great experience at Frames Now. The staff was also so friendly and explained everything very clearly. Totally satisfied with the service
Exceptional service from the team at Frames Now Surrey Hills. They helped me with a very special piece of artwork last week. Couldn't be happier - thank you!
Very helpful, got what I wanted and framed to perfection!
Amazing service. I took the image in to be framed on Monday and they found a way to get it done for a birthday on Friday of the same week! They were very helpful and I would certainly use them again.
I am a Professional Portrait Photographer and have used Frames Now a number of times for my fine-art prints. The staff is always pleasant, diligent and the quality of their work is impeccable. Will definitely use their services again.
Thank you to Yvette who did a very crisp job, on a bit of unusual mounting for me. The measurements were precisely as I requested, and Yvette obviously knows her business with good advice upfront. The job was finished ahead of the agreed deadline …… I will be bringing another larger painting for framing soon.Keep up the great service!
Great service, great end result too.
Great Service. Ready before the time frame quoted. Professional service with the end product exactly what I wanted. Thank you
Delyce was wonderful to deal with and spent the time making sure we were happy with our order. Very happy with the result. Many thanks!
EMILY is the lady who assisted me with the framing of 8 drawings depicting Broken HillShe was extremely professional and the framing, which Emily recommended, looks excellant
I came in to frame a recent commission. Great service , friendly and very helpful. Plenty of choice and a great attitude. See you next time!
Ruth is full of knowledge and always making great recommendations for products, quality of work is excellent too! Couldn't be happier with the service here!
My husband and I bought some prints overseas that didn't fit conventional frames. Frames Now quoted up some custom frames and completed the job within 2 weeks. They are of a brilliant quality and every bit of the Frames Now service was exceptional - friendly, professional and competent. Thanks so much!
My experience with the team was great. From Marscelle assisting with frame and backing selection, to Ruth attending to enquires over the phone. The finished product looks amazing, thank you!
Delyce has helped me out over a few years for framing and mounting various prints, photos and original oils. She has always come up with thoughtful suggestions and quality solutions. From a series of photos that were made into a montage for a gift for my wife to mounting prints purchased whilst on holiday, the results have been unquestionably good. I like the modern day feel of a text when your job has been completed and so far it has always been ahead of time. She is obviously a very hard worker. When I require framing, there is only one place for me to go. And no. This is not a paid promotion but a genuine review. Cheers
Excellent framing for needlework projects
Excellent service and all the staff, clearly had a very good knowledge of layout, colours and frames. I was very happy with the final presentation. I will certainly return when I have another project.
The service was nothing short of excellent with the girls going out of their way to be helpful. Couldn't fault them!
Had to travel to Doncaster for a custom cut, but the frame was ready for pickup within 30 mins! Helpful and speedy. Gorgeous timber frame :)
I never write reviews but I couldn’t resist. An incredible staff experience with Emily. She not only assisted with my framing / mat choices but took the time to talk me through different options, make sure I was happy by approving and double checking what I wanted - even called me back into the store to confirm. So glad to know what care is being put into their customer care, especially after just one visit. I live 4 hours from this store but I will definitely return for more work in the future.The pieces are looking flawless and professional for my business.Thank you.
The stuff is wonderful as well as Emily has done a great job which is quick and the Frames was fantastic, we just loved it and will always be back.
Marscelle and Ruth were great and their service was excellent. Mars