Frames Now Customer Reviews
Australian owned and operated with over 50 years’ experience, Frames Now is committed to delivering the highest standards in products, service and advice.
Below are our most recent Google Reviews, posted publicly and unedited by our valued customers.
Shop online or in-store with Australia’s most reviewed picture framer, backed by Frames Now’s unconditional 10-year frame quality guarantee.
Frames Now
Based on 1129 reviews
SD
professional and efficient service, I am already a repeat client!!
John K.
When I have something special that needs printing and framing, this is my go to store. Staff are always friendly and helpful. Not the cheapest place to go, but the attention to detail is very good. I still believe they are very good value for money.
Jo's Kitchen C.
Southland was a very easy process. The salesperson was very helpful and knowledgeable and the job was completed quickly to a great result.
V L
Absolute top of the line experts in the craft! I would not trust anyone else to do my framing. These guys are also very creative with their designs, their advice was fantastic.
Andrew H.
We had a print framed, the frame wasn't 100% so they fixed it for us.
Stelios P.
Quality frame was delivered on time at a good price
Tran T.
Went to these guys and was looked after by Dean, had a broken frame that needed to be fixed prior to the wife's 40th. Missed the cut off but Dean went above and beyond to to get the job done before the due date, this and the fact that the job was next level, thank you guys, will recommend for sure and thanks once again Dean F ;-)
Michael P.
Great experience. Top tier customer service.
Michael S.
Great range and service. Recommended.
Christine H.
Very very helpful and knowledgeable staff.
crosspeen1
Really nice and helpful staff, price wasn't bad. Will wait to see how the finished picture turnes out. Update, finished framed picture came out really nice, happy to use them again
Sharon C.
I took a client in to frame a large variety of family photos. This was a massive job with individual framing and group photo framing required. Marina was not only patient, but extremely helpful and kind. I would highly recommend the service and quality Frames Now at Bayswater provides. Marina, I would personally like to thank you for your time today. I couldn’t have done it without you!
Dennis S.
We took an aboriginal painting to be framed and we were blown away by the final result. Matt gave us confidence that we were in very good hands. He made different suggestions so that we had great choices for the frame and the masks. Delyce was helpful too and the professional result is absolutely amazing. The framing was completed in record time too so that we had the painting ready for a special occasion. We cannot thank Matt enough for his input. This company is experienced, professional, customer focussed and great to deal with. We have no hesitation in recommending them to any prospective customer
Paige H.
Thank you to Vlad and the wonderful team at Frames Now, we have had multiple jobs completed here over the years which have always been of high quality, for our last project they went completely above and beyond fandI am extremely thankful. Wonderful service!
John W
Excellent service and great result - thanks guys at Doncaster will be back for more framing
Denise C.
The Manager is delightful, had a photo on a concave board of my grand mother. They reframed it for me and it looks amazing. Went back today to collect another couple of photos of my mum and dad, and they put them in a frame for me no charge. They are amazing and caring
Chris O.
Amazing service , we dropped by to see if they could do a small job on some pre brought frames. The team were very helpful and actually went beyond what we asked for and provided extra service at no extra charge. We will definitely use Frames Now again for our next framing project.
Y Z
I have used Frame Now Doncaster for a quiet a variety of work. I am a costumer of high end frames and glasses. The part that I am very happy about is the consult and guidance of the staff (especially the regular staff in the store) to achieve an outstanding work . The part that I suggest the business to explore further is the mini errors that I had multiple time with my recent orders. Out of my four orders, one was returned once for an error (and was fixed), and one was returned twice for two different mistakes (fixed the first error, but came back with another issue and hopefully will be fixed), but this caused a few unnecessary trips to the shop.
Gerardine O.
Very belatedly, I would like to thank the team for making some important memories come alive for my neatly 90 year old dad with a magnificent framed collection of very old pics from his life - your care and professional attention to detail was so greatly appreciated - thank you so much for the personal touch - highly recommended magnificent outcome that eill live on as a family heirloom xx
Sia G.
The place was really busy because the sale was on, but staff were super friendly and acknowledged you when you entered. Picked up the frame and it was beautiful.
natasha M.
Couldn’t recommend this team at Pacific Werribee enough! Not only were they very prompt with the production, the quality of work was crisp and so modern but the team themselves were so kind and genuinely felt that they cared! It was a great complete experience from start to finish. 6 star rating if I could!
Angelo D.
Got my degrees framed here along with my girlfriend. Got to reunite with a highschool friend of mine, and she did an absolute amazing job helping us choose the designs we want and making our degrees look stunning. Don't sleep on Ebony's eye for detail and art amongst the muck. She did an amazing job! Definitely will be coming back for all my framing needs.
David
Awesome place! Fantastic service and premium products. The frames they sell are really great quality, the wood is much denser and has a nicer grain than the cheap ones from Kmart etc.
Cameron M.
Great, friendly staff with fabulous end result. Trusted with important pieces and never let me down.
Adrian
I recently visited this picture framing service and I'm extremely pleased with the result. The staff was very helpful in guiding me through the process of selecting the best frame for my artwork. They took their time and made sure I was happy with my choices. The final product turned out great - the frame was of high quality and beautifully crafted. I appreciate their attention to detail and their commitment to delivering a top-notch product. Overall, I highly recommend this place if you're looking for a knowledgeable and skilled team who cares about their customers and their craft.
Sue W.
Absolutely thrilled with the mounting of medals for one of our elder fire brigade members. The suggestions of colours and frames worked so well and I can't wait for our next brigade meeting to unveil it to our members. It just looks amazing.
Emilia T.
Love this place
Patrick B.
Went in to get some advice and a quote for framing a hand made cardigan. Was so happy with the staff and the product, that I decided not to bother shopping around.
marcus R.
Superb frame solutions for all requirements (i had a photo, print, and cricket bat to frame) pricing, to final delivery. Highly recommend and will choose this location in future
Steve A
Very friendly staff, very handy opening hours and a quicker than anticipated turnaround of the two custom frames we ended up purchasing. Will go back again
Rosie P.
Very good job for framing
Priya P.
EXCELLENT SERVICE! I cannot recommend this place highly enough. I had an incredible experience at the Werribee store with Lucy. She was friendly and thorough in providing all the information that I needed to be able to have our family photos printed.
Helen R.
I’ve now had two things framed at Frames now and must say I’m ecstatic about both . The frame and matting for my mother in laws photo is just stunning 😍 I highly recommend Frames Now Southland , thank you
Stephen D.
Don't get many items framed and gave Frames Now a chance. They did a great job on my first picture and followed this up with an equally good effort on item 2.The rating is a cautious one as I have no one to make a comparison. That said the staff were friendly and helpful. The price seemed ok for the quality of frame and workmanship. I will go back when I have something else to frame.
John A.
Got two items framed. Great service with value for money price. End products just perfect and timing spot on :)
Cory M.
Frames Now where amazing to deal with.From taking in my original concept to draft design and the finished product was an exceptionally easy processThe staff where very informative and made regular contact throughout the process
Anneka K.
Very professional, very thorough and made sure I got exactly what I wanted and the quality is fantastic and a fair price! It’s beautiful, very happy
Rebekah S.
Friendly, knowledgeable, professional service. So very impressed with the quality frames that have enhanced my portraits. Will use these guys again.
Florence M.
Professional service, great quality prints & frames
Naomi B.
Very busy so there is a slight wait at times however this means when it is your turn you have their full attention. Very happy with Sally’s help and advice, along with prompt processing and professionalism. Well priced and was initially advised a 2 week turn around but got my 2 x canvas artworks stretched and framed in 1 week. Thanks!
Chelsea T.
The staff are so helpful nothing is a problem and you always feel se well looked after. Their advice and guidance with framing options is priceless.
Mitzi T.
We were very happy indeed with the assistance we received from Frames Now. They made excellent suggestions and were very generous with their time - keen to see that we were 100% happy with our choice. Our pictures were ready when they said they would be. Great service. We will go back to them next time
Ana K.
Very happy with the multiple photo cut-outs shapes to fit my 2 large frames.. just amazing the finished product and will use Frames Now when I do my next lot.
Kim S.
Very helpful. Took the time to make sure they understood what we wanted. Husband very happy with his framed prints. Thank you
Elisa I.
Great service, incredible turnaround time and I would use them again. Highly recommend
David J.
We were delighted with the service given to us by Delyce .She listened to our request, willingly provided advice in helping us select the correct frame, colour and edging. Very happy with the result. Highly recommend.
Mitchell H.
My experience was brilliant at the Doncaster store. My consultant really took the time to understand what I wanted and went above and beyond with breaking down the process in detail and walking me through the options in store. Would recommend to anyone looking for someone in regards to framing anything.
Mem Mark S.
I am really pleased with all my 13 framed images processed by Bayswater FramesNow. Right from the handy online choice of matte and frame to the helpful instore staff, it was a good experience. And the quailty of their printing service is at a high level.
Lachlan H.
Has been a great experience.Super lovely staff, and have been really helpful throughout the entire process. Would highly recommend for all your framing needs!
Tom R
David and the team at Frame Now Doncaster are simply incredible. The time and energy spent in sharing their expertise and knowledgeable for best result was inspiring. Some of the best retail service I've ever encountered. I look forward to future artworks being framed by you. Well done David and best wishes for 2023.
Pamela M.
The service I received from Marina was so damn good. I had 8 pieces to be framed and she shared her knowledge and guidance so that I achieved over and above my expectations. Thanks Marina:) BUT, and not a but for Marina, for the company. It was 36 degrees yesterday, I was looking for frames and playing with mats and I was there for over two hours, and I was absolutely dripping in sweat. You have two piddly fans that do nothing and expect your staff and customers to be happy. If it wasn’t for Marina I would have left and gone somewhere else. I’m begging you. Please have a little more respect for your staff and customers and get proper cooling installed. As I was leaving I was going to impromptu buy another picture but the queue was eight deep (also more staff might be an idea) and not worth waiting in the heat for another hour.
Kate S.
Absolute game changer! I had an existing frame and odd-sized artwork that needed a custom-sized mat board two days before Christmas. Frames Now Doncaster provided excellent service, was able to cut a double mat board to the size I needed and the process was so easy (including a text message when it was ready to collect, much quicker than expected). So great to have this option within the shopping centre, so you can complete other jobs while waiting. Also seemed to be a good range of ready-to-purchase frames, as well as lots of options for custom framing.
V L
Absolute top of the line experts in the craft! I would not trust anyone else to do my framing. These guys are also very creative with their designs, their advice was fantastic.
Georgina G.
The staff at Surrey Hills Frames now are super friendly and helpful and very knowledgeable on what will look good/work in terms of mounting and frames. I very much appreciated the time and effort they took in helping frame up 6 prints. Would definitely use again. Thanks for the great service.
Marilyn C.
they did a good job on framing our pictures. Recommend Frames Now
Maryanne H.
Wonderful professional and friendly service and assistance.Highly recommend!
Wendy G.
I have used Frames Now twice and have been delighted with the final product. Also, the staff were very friendly and understood what I wanted. Highly recommended them.
Jasmin B.
I really appreciated the amount of effort put into helping you find what frame best suits your piece
Danny U.
Great, friendly and helpful service. The frame was ready ahead of time and looks fantastic!
Lucinda C.
Glen Waverley .. you exceeded my expectations ! Delyce helped me choose frames for my antique prints and I was so happy I cried !Excellent work
Michael
Very happy with the final product and service from Frames Now Bayswater. Framed painting was ready earlier than expected.
Pam Pincott (.
Thank you !! had a difficult task choosing suitable frames to suit old photos to a more modern look but still look elegantEnd result pictures look amazing 😃
Margaret H.
Lachlan was very courteous and helpful when I wanted a piece of art work framed. He took his time to explain to me what was required to frame my picture. Thanks.
Monique W.
The staff at the Bayswater shop were very knowledgeable and helpful. The shop had a wide range of options and well stocked. This is a place I will return to for future framing and printing needs.
Colin B.
Cannot fault this business. I brought in a art piece of my deceased cat.Staff were very friendly and helpful.Went through step by step with staff choosing sizes, colours of frames, backgrounds and types of glass.Finished product is amazing! Thank you
Justine E.
Staff member was lovely and I’ll definitely be going back!
Null
First class service and great value for money. Very happy with the product.
Xavier Z.
Great friendly service.
Ruairi D.
Fantastic service with a great range of different frame/glass options. I had no clue what to look for going in but the friendly staff did a great job explaining my options, and I'm very pleased with the result.
Peter S.
Fast, friendly and professional. Plus a great result with our artwork in a lovely floating frame.
Laurence De M.
Quality finished product and amazing service, all staff took the time necessary to assist us with our purchase
Robyn T.
I went in with a painting (Pro Hart) that I wanted framed within a box frame. The staff member that helped me was wonderful with ideas and service. Such an easy and rewarding experience.
Peter B.
A very pleasant staff, was offered suggestions, and it was great to find the premises had its own parking. The only negative was the cost (high)
sophie D.
Loved the friendly service, options offered and reason and explanations behind each suggestion. Follow up along the way and final pick up was very thorough. Thank you for my first experience…. I will be returning as I got to appreciate the art, time and love put behind the hard work involved in professional framing. Thank you
Roslyn P.
The service was friendly and knowlegable. Our picture was framed and ready ahead of schedule.
TeAroha V.
They don't do passport photos as advised over phone call 👍
Andy W.
Great frames and the free artwork printing included in the price was brilliant.
Kayne C.
Driven past a thousand times, and finally needed a frame. Super friendly attentive staff, pointed out the frames from the sizes of prints I had and added suggestions. Tons of options. Straight forward pricing in and out in 5 mins. Highly recommended.
Jeffrey P.
Excellent work. Well packaged for transport.
Grace G.
Amazing service and the end result was beautiful. Will be back again.
Peter C.
Great service and nothing was too difficult to look after my requirements
Janet K.
I went into Frames Now Southland with a sketch that was not valuable in money but very sentimental.The young man that served me gave me all the time and attention helping me find the best frame that suited the sketch work.He did not rush me and try and sell me something I didn’t want.I picked this up today after only one week. It looks amazing. Thank you very much for helping me.
Greg N.
I recently ordered and received a beautiful custom made frame from Frames Now. The staff were really helpful and the process from end to end was quick and easy.
Wendy V.
These guys were fantastic, great advice and very happy with final product. Would highly recommend.
Linda R. B.
I've been buying my frames here for years now. The staff are always very helpful and professional, and even showed me the best way to do the mounting myself for an exhibition when I first started exhibiting (their framing service was booked up for a few weeks at that time). Great service - thank you! 🙂
Fiona H.
Lots of beautiful frames to choose from. They were helpful in getting the frames I needed and adding the string so they could be hung at home.
Koroppu W.
Top class customer service 🖼
Catherine V.
Friendly staff, very helpful and loads of knowledge. Happy with the service and end product
A. G.
Very helpful staff and beautiful framing. Stef went above and beyond to assist me with selecting frames, ensuring the finished products looked as perfect as possible, and even with getting them safely into my car in the rain. Excellent service.
Jo C
Great easy custom framing- no issues. I framed an acrylic on canvas aboriginal dot painting in a floating frame to give it a contemporary look.
David C.
Service was great and range of options extensive. Staff friendly and helpful.
Adam M.
Great experience. I dealt with Adam who had all the knowledge I needed. He provided me the perfect solution and I'm very grateful. Thanks.
Sonia H
Came in here to get my certificates framed. Service was amazing, they were patient and did an amazing job. Managed to get my framing done on the spot - thanks again!
Ajay K.
The staff is really professional and understood all my requirements for the pictures print and framing. The framed picture is of outstanding quality and I would highly recommend frames now.
Helen Y.
It is great to have a frame for my important certificate. The staff in Frames Now Doncaster is friendly and professional.
Lukey S
I had to have a print framed within 4 days and the amazing lady Sally? I think? Was so great and managed to have it framed beautifully the very next day. Amazing service and a beautiful, high quality finished product! I’ll be using this as my “go to” for future framing.
Kenneth C.
Service Medals in a bordered frame with a photo. Very happy with the result. Staff were really helpful & great to deal with. Thank you so much. Ken from Croydon.
elle S.
Super helpful with assisting me to find an already made frame.
thomas P.
Had a good experience interacting with them and got the frame delivered ahead of shedule
Ani
Really helpful lovley staff & great parking... best if you know what your looking to frame .
broadwaysongs
Great service and affordable framing.
Kai P.
Friendly staff helped me pick a frame for my certificate and provided excellent suggestions for boarder colours. Fast turn around and easy collection. Would recommend to friends!
Heidi F.
Great help from staff and advice and my needs were well taken care of. Thanks Bayswater team.
Meg M.
Fantastic service from all the staff at Surrey Hills. I came in with 6 items to be framed and was very impressed with the time spent picking the right frame for each item. They were ready in less time than stated and the quality of each frame is excellent. I’m looking forward to going back and getting more work done.
Antonina V.
I was impressed at how quickly it was framed and such a good job was done for me.
Ourania
Excellent service! Absolutely stunning framing. Really helpful suggestions in choosing frame.Highly recommend.Thank you
Pepe F.
Wonderful service from the ladies in the Werribee Plaza. We love our massive frame. Thank you so much 😊
Belinda C.
Delyce was very helpful and gave me great advice on framing prints for my daughters birthday - and managed to get them done in super quick time so she will have them on her special day. Thank you so much.
Jimmy J.
I took 2 photos and 2 prints into Frames Now they were very helpful with advice and good to talk too.Very professional and efficient service highly recommend them to my friendsThanks again
Harrison B.
Great customer service here. Adam was super helpful with choosing the style and colours for my job of two certificates. He answered any questions I had and my order was ready sooner than I expected as well. Thanks!
Terry T.
We visited Frames Now Bayswater to have an educational certificate framed. The staff were extremely friendly, professional and assisted with our choice of frame and mounting. A very quick decision was able to be made (by us) - we were very happy with the result!
Greg M.
Good experience as a walk up to the store. A suitable frame was provided quickly along with clear instructions.I will certainly be back for my next gaming need.
Bill P.
Right from the get go Frames Now Bayswater was easy to find using Google, and a real bonus as it is not far from home, so - let's give it a go!!Arriving at Frames Now I parked in the off street customer bay, and walked inside to a pristine (almost clinical) showroom, a wide range of prefab Frames, and custom frame designs.Greeted by the friendly Marina, I explained what I was after, and expected to hear - This will be a custom job (over $100) to frame a WEG print I have had for some time.Marina then tells me we have those in stock, takes me to the frames, where she showed me wood, mocha, and black offerings, and under $90.I pay using card, am advised there is a 10 year guarantee on the frame, and that I can have my invoice sent to my email.💥 BOOM - That's what I call AAA+++ service. I will be definitely shopping there again and telling friends and family.Thank you Marina and Frames Now!!
Michael H.
The friendly staff and prompt service were appreciated by me. They were happy to spend time with me, offering suggestions and providing explanations about each alternative. The finished product was great. Both artwork and print item were framed. I would have no hesitation in using their services again
Linda G.
Great service very helpful in making suggestions for a very unusual item for framing. Also recommended a good photo shop for the additional photo I wanted in it. Now that I have picked up the finished product I am even more impressed at how they have done it. My frame was for a 6th level black belt from Japan, unusual size, calligraphy and the result is great matching with the red chop and positioning within the frame
Claire T.
Great service from Frames Now Doncaster, expert advice from James and a quality finish with a bonus quick turnaround. I will use them again.
Emile B.
Very satisfied with my custom mounting boards for the acoustic foam in my music studio - waited less than 10 minutes for them to be made and Amber was super helpful!
John W.
Delyce was very helpful picking out a frame and providing advice on the right dimensions. Also provided lots of updates on any delays/when the frame was expected to arrive. Thanks again!
Claire
Really happy with how my framing turned out. Tracey was fantastic and very patient with my indecision about how it would look. Very, very pleased. I think we've done the painting justice! Thank you!
Maggie O.
Very great service & efficiency.
troy B.
Amanda was fantastic with my R2D2 puzzle. Highly recommend
Kerry B.
I was absolutely thrilled with the framing of my beautiful artwork. The advice on framing it from Marscelle was perfect.I couldn’t wait to get home to hang it up. It looks amazing. I am already organising the framing of photos of grandchildren with the help of Marscelle
Nicole F.
Customer service from Frames Now was friendly, informative, effortless and prompt as well as cost effective. Could not be happier!
Katie J.
Very friendly and helpful staff. I had a oddly shaped picture and they helped me find a frame and cut a mat for me as well. Reasonable prices and it looks great!
Renee N.
Having three large artworks to be framed that I’ve longed for ages I was really impressed with my initial contact and suggestions. So I left the works and a few weeks later I got a call they’re ready . I was so excited to see them finally framed up and looking amazing. The staff were so helpful and even helped carry them to my car . I’ll be back with more to frame . Thanks. Renée
Jessica N.
Had a great experience at Frames Now Doncaster. James was an awesome help picking out a backing and frame for our puzzle which we’re really happy with. Fantastic product knowledge too helping us find the best and most cost effective option to frame up an unusual sized picture.
Adrian C.
Been here a few times now, the staff are really good at what they do and offer different solutions depending on requirement. We have had 9 paintings done now and will continue to keep coming back.Thank you!
Mavis U.
I was delighted with the work I had done at FRAMED Doncaster Westfield. The staff were extremely helpful and the picture I had framed was enhanced by their advice. I’ll definitely use them again
Louise C.
I have used Frames Now for many years. Their work is amazing. The staff are lovely and so accommodating. They spend time with you and allow you to make the best decision about your framing needs. I have had art work, hand embroidery and photos framed, couldn’t recommend them highly enough.
Ben D.
Great service and assistance from Sally in store at Southland who was very helpful and professional. Custom mat bots cutting came up very well! Thanks.
Pat C.
Hello,I went in to Frames Now , at Pacific Werribee this morning, looking for a specific size frame, and Yvette was very helpful.Yvette was able to show me what frames were available in the size that I wanted, and was very friendly at all times.I will definitely go back when the need arises again.Many thanksPat
Ed W.
Excellent framing shop - the staff are knowledgeable - gave great advice about the framing for my drawings - the finished product looked awesome - and they are always happy to chat about art and galleries.
sun F.
The team did an amazing job helping me choose the best frame and mounting boards for a special needlework. It looks amazing and am very happy I chose to use Frames Now
Tanya S.
Fantastic Customer service, a big thank you to Kimberly, a pleasure to deal with and a great help with getting a movie poster framed for my husbands 50th birthday. Will recommend Frames Now Doncaster to everyone.
Terry M.
Very happy with the framing of tapestry. Looks great
Shu Shan T.
Great service in store, very patient with helping me choose the right frames and giving me useful suggestions. Frames are great quality and the finished product looks awesome. Highly recommend
Irene W.
Great customer service and advice. Very happy with my poster being professionally framed.
Bree W.
Amazing staff, very helpful and friendly. Quality work and service.
Marc B.
Fantastic friendly service. I did my homework on the very easy to use website, then popped in store where Amanda in particular was incredibly helpful. Thanks so much for making it so easy. 🙏👌🙏👌🙏
Martin R.
I ordered wooden frame for map, quite big. It turned up awesome. Map looks gorgeous it that frame. Very good customer service 👍
Tracy J.
Have had many brilliant experiences here - may not be the cheapest but quality and attention (plus help to choose) are second to none!
Kate C.
Had a fantastic experience and got five pieces framed in a mix of pre-made and custom-made frames. Regardless of my choice, they were beautifully mounted and I'm excited to hang them on my wall
Darryl M.
of the off the shelf with custom borders. The result and the service were excellent, the price was reasonable and the outcome was as good as a full custom frame.
Maike P.
Fast efficient service with accurate results. And very reasonable prices. Staff were all very attentive and friendly.
Meaghan W.
Very professional outfit. I went to get school memorabilia framed and the staff were very helpful with their suggestions and quoting.
Anne G.
The staff at Frames Now were so pleasant and helpful.i would recommend the business to anyone.
Geoff M.
Friendly staff good service quality product i would recommend Frames now
Michaela W.
Great help, showed different options and designs!!
Trish
Fantastic friendly service. Shop assistant went above and beyond with advice and assistance. Extensive choice of product. I was really happy with the service and product I purchased
Robyn W.
Very friendly, helpful staff member who assisted with my framing choice. Very patient explaining all color choices and glass options. The finished product is fantastic. Thankyou.
Jude G.
Good customer service. Dependable efficient quality service.
Amy De A.
Fantastic, helpful and friendly customer service by the team at the Southland store.They spent time with me helping me choose the right colour combinations to frame my art and i couldn’t be happier!
Alan F.
Very helpful and friendly device.
Barbara G.
Customer service was amazing, Lucy was great with recommendations and super quick turnaround, as I needed framing done same day. Would highly recommended Frames Now
Lachie T.
Tracey was really helpful and the frame ended up just how we wanted it. Definitely recommend.
Chris T.
Delyce was very helpful and efficient. Good price. Thoroughly recommend.Caprice and Chris
Glenn G.
I cannot recommend these people highly enough. Our mother turned 100 and received the letter from the Queen. Yvette was brilliant in her understanding of the situation as mother passed away 3 weeks after her birthday so the letter becomes even more significant to the family now. The framing and final presentation is beautiful. Thank you.
Joe C.
Great Service
Fiona B.
We were assisted in selecting the perfect frame, border and glass to suit my son's painting. We are confident it will look lovely for years to come.
Mathieu L.
We had a great experience at Frames Now! We received very good advice and customer support was lovely. We will come back!
Debra T.
I have had quite a few photos framed here, i'm very happy with them.
kohinoor K.
Excellent customer service and our photo frame came better than we expected.Highly recommended and will see you soon for our next job
Anne S.
The staff were very helpful in finding the frame and coloured cards to match an existing framed item. The manager knew her products very well and the trainee was very helpful.
Trevor
Collette was a great consultant and made the choices easy.
Helen D.
Very helpful, lots to choose from! Thanks
Helen S
The staff were super friendly, helped me select my colour border, then trimmed it to the requested size within a couple of minutes! Great customer service!
Sheree Z.
Loved my experience at frames now Bayswater. Their attention to detail and communication with me was perfect. Will be back ⭐️
Vandergoogles
Took an unusual piece of art to get framed and was helped enormously by the lovely staff who were helpful and very knowledgeable. Their suggestions were terrific and I now have beautiful piece on my wall that looks fabulous. Their attention to detail is first class. Thank you Frames Now Bayswater. Highly recommended.
Hema D.
Good service . Happy
Thomas J.
Friendly staff and reasonable prices. The staff went above and beyond to look for the right frame for the right budget!
Morry F.
Excellent service and framing job.
Lesya D.
Steph was very helpful in customizing mattes and framing an old book and blueprints for me.The quality of the frames, mattes and custom piece is second to none.I would highly recommend these guys
Lyn L.
Excellent staff, friendly and efficient.
Peter H.
Staff friendly, polite and attentive to requirements and provide practical advice. Communication great (per completion of order via sms) and item ordered was as expected. Thanks for a great service.
Jessica K.
Amber at Frames Now Prahran was excellent. She provided exceptional advice in regards to frame and board options. This was my second experience at Frames Now and both encounters have been seamless.
susie M.
great customer service and communication thankyou (werribee store)
Martina H.
First time here today . Good service and expertise given to me to put a new painting in an old frame. Reasonable cost. Shop is so clean and tidy. Love their ready made frames too. Easy parking out the front at 12 pm. Worth trying here.
Kim-Anh H.
Needed a custom sized matt board for a pre purchased photo frame. Rang then up and visited the store that same morning. They were able to measure up the frame and photo and cut the matt board on the spot. Staff was so helpful and knowledgeable and made my experience worth the trip from the city to Windsor. Couldn't be more happier with the outcome of the product, pricing and service. Highly recommend. Will definitely come back!!!
Hayley K.
Thanks to Madeline for her great in help in assisting us with the purchase of two frames. Great quality at a reasonable price.
Ian E.
Attended the shop twice - once to order and another to collect. Both salespeople were extremely helpful and knowledgeable. Order arrived in the timeframe originally specified. Product quality was good. Store is very well presented.
Arjun R.
We were extremely pleased with the service, turnaround time and final products we received at Frames Now. Kimberley was extremely patient and attentive to our needs and took the time to run through multiple options and gave us great suggestions for our pictures. We were very appreciative that Kimberley also suggested a change to the type of framing for one of our pictures a week after the photo was processed in store, definitely made a huge difference.We would definitely recommend this store for any of your framing needs.
Bev M.
Friendly, helpful staff who provided excellent information enabling m to make a good decision. Would go back to them if needed to buy more
Neil M.
Very friendly, very helpful and very professional. Couldn’t be more pleased with the service I received. Best of all, the beautiful frame I bought was made in Australia!
Janey B.
I brought a print on line took it to Frames Now at Hoppers Crossing. I had no idea what type of frame I wanted and the girls were so helpful. I picked up my framed print today and I’m so happy. I’ll certainly be going back there again and quite reasonable
Cal S.
Great quality, lovely and helpful staff, quick getting my framed print ready for collection, expertly done and easy to find which in a shopping centre can be hard! Would definitely use again and recommend.
Caroline B
Super friendly and helpful staff
Wendy J M
Framed an old slightly torn sentimental piece for me and did a brilliant job of ensuring the rips can't be seen. Excellent assistance in helping me choose the right frame and border.
Nicole A.
Needing to frame a shirt the team at Frames Now were super helpful in sizing the right frame to make sure it look fantastic.Super happy with the results and the service from the team.
Paul W.
Nice frames! We bought some and now we are looking at nice pictures in our house, service is friendly and courteous.
Hayden H
Went in for some custom framing. Staff were really helpful and gave great advice on what they would recommend. Order was ready for pick up early. Overall, a great experience and would definitely come back.
Stacey D.
and framed. Tracey provided expert information about how to best display my art plus it was finished quicker than originally estimated. I am very happy and will come back
nippy88
Great advice and service in frame and glass selection for my jigsaw. Thank you Delyce... looks great. Kim. ...I've had several other items framed at Frames Now since 1st jigsaw.. all with excellent results. Highly recommend frame /matting selection skills by Delyce and museum glass to minimise reflection.. worth it!
Shane L.
Fantastic service, professional and courteous. So happy with how my item turned out. If you ever need something frames that looks the goods, get on this group!
Jonathan Z.
High quality frame, great customer service
Neal C
Fantastic service and quality work. Had a piece I need for my daughters birthdays at short notice (about a week). We got really unlucky and got the Rona 5 days ago so it was even more special they had it ready today so my little girl didn't missed out. Wonderful empathy at a tough time in life. Work is incredible. Will be back again soon.
Cindy M.
Fantastic Service, Great Advise and Awesome result
Susan W.
I ordered a custom framed print from an artist in Perth. Sadly the delivery to Melbourne left the frame with some damage so I took it to Frames Now in Bayswater, Victoria. The staff we're really helpful in going through my options for how they could repair it. Work was done quickly, communication was excellent and it's now good as gold. Very happy. (The artist paid for the repair)
Vikki P.
Love my new framed painting! Not only did I get one painting done, Frames Now fixed another one for free. It had come loose in its frame. This was the first time I had used Frames Now, and I will be going back. Thanks!
Nicole S.
Collette was super helpful, polite and very knowledgeable. Will return 👍
Peter J.
Dropped of a picture for repair they were not busy so fixed it on the spot. Great customer service told us exactly what they were going to do and why. Recommend
Cat W.
Super friendly and helpful with speedy turnaround! Highly recommended.
Becky
Really happy with my artwork which I got framed here. The shop assistant was able to help me pick out a beautiful frame at a reasonable price, and helped me choose the right glass for it.
Charlie R.
Personable and experienced about the product. Happy to accomodate my requests for customisation i.e. I took in a specific backing that I wanted used. I missed their Xmas deadline but they still managed to get my framing done in time for Xmas. Excellent quality and value for money.
KG
I popped into the store today and Marscelle was unbelievably helpful. Very kind, knowledgeable, patient and professional. I will definitely be back in the future. Thanks again to Marscelle (who may have saved my family Christmas!). I couldnt be happier
Edward Q.
Great friendly staff, helped me figure out a fantastic on the spot custom fit option just in time for Christmas!
Terrie F.
I had purchased a canvas online so I took it along to Frames Now for their advice how best to display it and to make it happen. Very happy with the service, speed of completion and the end product
Adrian A
Delyce (The lady at the Glen Waverley shop) was extremely helpful and assisted me with great advice in relation to the frames. I searched Myer and David Jones for but got nowhere with the Big Stores - not even assistance at their frames department
Michael E.
Service was excellent, the staff was able to show me exactly what I wanted, had all the answers to my questions, were professional and even carried my frame to my car for me. Highly recommended and will only get my picture framework done here from now on.
Pamela M.
Fantastic service. They rejuvenated a photo and it looks great. Very happy.
Mark W
Knowledgeable and friendly staff. Huge selection of frames and matting. No issues with communication and framing was completed within provided time frame.