Frames Now Customer Reviews

Australian owned and operated with over 49 years’ experience, Frames Now is committed to delivering the highest standards in products, service and advice.

Below are our most recent Google Reviews, posted publicly and unedited by our valued customers.

Shop online or in-store with Australia’s most reviewed picture framer, backed by Frames Now’s unconditional 10-year frame quality guarantee.

Frames Now Consultation1
Frames Now
4.8
Based on 1009 reviews
Nicole F.
Nicole F.
Customer service from Frames Now was friendly, informative, effortless and prompt as well as cost effective. Could not be happier!
Katie J.
Katie J.
Very friendly and helpful staff. I had a oddly shaped picture and they helped me find a frame and cut a mat for me as well. Reasonable prices and it looks great!
Renee N.
Renee N.
Having three large artworks to be framed that I’ve longed for ages I was really impressed with my initial contact and suggestions. So I left the works and a few weeks later I got a call they’re ready . I was so excited to see them finally framed up and looking amazing. The staff were so helpful and even helped carry them to my car . I’ll be back with more to frame . Thanks. Renée
Jessica N.
Jessica N.
Had a great experience at Frames Now Doncaster. James was an awesome help picking out a backing and frame for our puzzle which we’re really happy with. Fantastic product knowledge too helping us find the best and most cost effective option to frame up an unusual sized picture.
Adrian C.
Adrian C.
Been here a few times now, the staff are really good at what they do and offer different solutions depending on requirement. We have had 9 paintings done now and will continue to keep coming back.Thank you!
Mavis U.
Mavis U.
I was delighted with the work I had done at FRAMED Doncaster Westfield. The staff were extremely helpful and the picture I had framed was enhanced by their advice. I’ll definitely use them again
Louise C.
Louise C.
I have used Frames Now for many years. Their work is amazing. The staff are lovely and so accommodating. They spend time with you and allow you to make the best decision about your framing needs. I have had art work, hand embroidery and photos framed, couldn’t recommend them highly enough.
Ben D.
Ben D.
Great service and assistance from Sally in store at Southland who was very helpful and professional. Custom mat bots cutting came up very well! Thanks.
Pat C.
Pat C.
Hello,I went in to Frames Now , at Pacific Werribee this morning, looking for a specific size frame, and Yvette was very helpful.Yvette was able to show me what frames were available in the size that I wanted, and was very friendly at all times.I will definitely go back when the need arises again.Many thanksPat
Ed W.
Ed W.
Excellent framing shop - the staff are knowledgeable - gave great advice about the framing for my drawings - the finished product looked awesome - and they are always happy to chat about art and galleries.
sun F.
sun F.
The team did an amazing job helping me choose the best frame and mounting boards for a special needlework. It looks amazing and am very happy I chose to use Frames Now
Tanya S.
Tanya S.
Fantastic Customer service, a big thank you to Kimberly, a pleasure to deal with and a great help with getting a movie poster framed for my husbands 50th birthday. Will recommend Frames Now Doncaster to everyone.
Terry M.
Terry M.
Very happy with the framing of tapestry. Looks great
Shu Shan T.
Shu Shan T.
Great service in store, very patient with helping me choose the right frames and giving me useful suggestions. Frames are great quality and the finished product looks awesome. Highly recommend
Irene W.
Irene W.
Great customer service and advice. Very happy with my poster being professionally framed.
Bree W.
Bree W.
Amazing staff, very helpful and friendly. Quality work and service.
Marc B.
Marc B.
Fantastic friendly service. I did my homework on the very easy to use website, then popped in store where Amanda in particular was incredibly helpful. Thanks so much for making it so easy. 🙏👌🙏👌🙏
Marcin R.
Marcin R.
I ordered wooden frame for map, quite big. It turned up awesome. Map looks gorgeous it that frame. Very good customer service 👍
Tracy J.
Tracy J.
Have had many brilliant experiences here - may not be the cheapest but quality and attention (plus help to choose) are second to none!
Kate C.
Kate C.
Had a fantastic experience and got five pieces framed in a mix of pre-made and custom-made frames. Regardless of my choice, they were beautifully mounted and I'm excited to hang them on my wall
Darryl M.
Darryl M.
I had certificates framed and the assistant helped me through the options from an off the shelf frame to a full custom frame. I chose the hybrid of the off the shelf with custom borders. The result and the service were excellent, the price was reasonable and the outcome was as good as a full custom frame.
Maike P.
Maike P.
Fast efficient service with accurate results. And very reasonable prices. Staff were all very attentive and friendly.
Meaghan W.
Meaghan W.
Very professional outfit. I went to get school memorabilia framed and the staff were very helpful with their suggestions and quoting.
Anne G.
Anne G.
The staff at Frames Now were so pleasant and helpful.i would recommend the business to anyone.
Geoff M.
Geoff M.
Friendly staff good service quality product i would recommend Frames now
Michaela W.
Michaela W.
Great help, showed different options and designs!!
Trish
Trish
Fantastic friendly service. Shop assistant went above and beyond with advice and assistance. Extensive choice of product. I was really happy with the service and product I purchased
Robyn W.
Robyn W.
Very friendly, helpful staff member who assisted with my framing choice. Very patient explaining all color choices and glass options. The finished product is fantastic. Thankyou.
Jude G.
Jude G.
Good customer service. Dependable efficient quality service.
Amy De A.
Amy De A.
Fantastic, helpful and friendly customer service by the team at the Southland store.They spent time with me helping me choose the right colour combinations to frame my art and i couldn’t be happier!
Alan F.
Alan F.
Very helpful and friendly device.
Barbara G.
Barbara G.
Customer service was amazing, Lucy was great with recommendations and super quick turnaround, as I needed framing done same day. Would highly recommended Frames Now
Lachie T.
Lachie T.
Tracey was really helpful and the frame ended up just how we wanted it. Definitely recommend.
Chris T.
Chris T.
Delyce was very helpful and efficient. Good price. Thoroughly recommend.Caprice and Chris
Glenn G.
Glenn G.
I cannot recommend these people highly enough. Our mother turned 100 and received the letter from the Queen. Yvette was brilliant in her understanding of the situation as mother passed away 3 weeks after her birthday so the letter becomes even more significant to the family now. The framing and final presentation is beautiful. Thank you.
Joe C.
Joe C.
Great Service
Fiona B.
Fiona B.
We were assisted in selecting the perfect frame, border and glass to suit my son's painting. We are confident it will look lovely for years to come.
Mathieu L.
Mathieu L.
We had a great experience at Frames Now! We received very good advice and customer support was lovely. We will come back!
Debra T.
Debra T.
I have had quite a few photos framed here, i'm very happy with them.
kohinoor K.
kohinoor K.
Excellent customer service and our photo frame came better than we expected.Highly recommended and will see you soon for our next job
Anne S.
Anne S.
The staff were very helpful in finding the frame and coloured cards to match an existing framed item. The manager knew her products very well and the trainee was very helpful.
Trevor
Trevor
Collette was a great consultant and made the choices easy.
Helen D.
Helen D.
Very helpful, lots to choose from! Thanks
Helen S
Helen S
The staff were super friendly, helped me select my colour border, then trimmed it to the requested size within a couple of minutes! Great customer service!
Sheree Z.
Sheree Z.
Loved my experience at frames now Bayswater. Their attention to detail and communication with me was perfect. Will be back ⭐️
Vandergoogles
Vandergoogles
Took an unusual piece of art to get framed and was helped enormously by the lovely staff who were helpful and very knowledgeable. Their suggestions were terrific and I now have beautiful piece on my wall that looks fabulous. Their attention to detail is first class. Thank you Frames Now Bayswater. Highly recommended.
Hema D.
Hema D.
Good service . Happy
Susan G.
Susan G.
Fabulous service and reasonably priced.My custom made mat is gorgeous
Thomas J.
Thomas J.
Friendly staff and reasonable prices. The staff went above and beyond to look for the right frame for the right budget!
Morry F.
Morry F.
Excellent service and framing job.
Lesya D.
Lesya D.
Steph was very helpful in customizing mattes and framing an old book and blueprints for me.The quality of the frames, mattes and custom piece is second to none.I would highly recommend these guys
Lyn L.
Lyn L.
Excellent staff, friendly and efficient.
Peter H.
Peter H.
Staff friendly, polite and attentive to requirements and provide practical advice. Communication great (per completion of order via sms) and item ordered was as expected. Thanks for a great service.
Jessica E.
Jessica E.
Amber at Frames Now Prahran was excellent. She provided exceptional advice in regards to frame and board options. This was my second experience at Frames Now and both encounters have been seamless.
susie M.
susie M.
great customer service and communication thankyou (werribee store)
Martina H.
Martina H.
First time here today . Good service and expertise given to me to put a new painting in an old frame. Reasonable cost. Shop is so clean and tidy. Love their ready made frames too. Easy parking out the front at 12 pm. Worth trying here.
Kim-Anh H.
Kim-Anh H.
Needed a custom sized matt board for a pre purchased photo frame. Rang then up and visited the store that same morning. They were able to measure up the frame and photo and cut the matt board on the spot. Staff was so helpful and knowledgeable and made my experience worth the trip from the city to Windsor. Couldn't be more happier with the outcome of the product, pricing and service. Highly recommend. Will definitely come back!!!
Hayley K.
Hayley K.
Thanks to Madeline for her great in help in assisting us with the purchase of two frames. Great quality at a reasonable price.
Ian E.
Ian E.
Attended the shop twice - once to order and another to collect. Both salespeople were extremely helpful and knowledgeable. Order arrived in the timeframe originally specified. Product quality was good. Store is very well presented.
Arjun R.
Arjun R.
We were extremely pleased with the service, turnaround time and final products we received at Frames Now. Kimberley was extremely patient and attentive to our needs and took the time to run through multiple options and gave us great suggestions for our pictures. We were very appreciative that Kimberley also suggested a change to the type of framing for one of our pictures a week after the photo was processed in store, definitely made a huge difference.We would definitely recommend this store for any of your framing needs.
Bev M.
Bev M.
Friendly, helpful staff who provided excellent information enabling m to make a good decision. Would go back to them if needed to buy more
Neil M.
Neil M.
Very friendly, very helpful and very professional. Couldn’t be more pleased with the service I received. Best of all, the beautiful frame I bought was made in Australia!
Janey B.
Janey B.
I brought a print on line took it to Frames Now at Hoppers Crossing. I had no idea what type of frame I wanted and the girls were so helpful. I picked up my framed print today and I’m so happy. I’ll certainly be going back there again and quite reasonable
Cal S.
Cal S.
Great quality, lovely and helpful staff, quick getting my framed print ready for collection, expertly done and easy to find which in a shopping centre can be hard! Would definitely use again and recommend.
Caroline B
Caroline B
Super friendly and helpful staff
Wendy J M
Wendy J M
Framed an old slightly torn sentimental piece for me and did a brilliant job of ensuring the rips can't be seen. Excellent assistance in helping me choose the right frame and border.
Nicole A.
Nicole A.
Needing to frame a shirt the team at Frames Now were super helpful in sizing the right frame to make sure it look fantastic.Super happy with the results and the service from the team.
Stacey D.
Stacey D.
A lovely experience getting a big work stretched and framed. Tracey provided expert information about how to best display my art plus it was finished quicker than originally estimated. I am very happy and will come back
nippy88
nippy88
Great advice and service in frame and glass selection for my jigsaw. Thank you Delyce... looks great. Kim. ...I've had several other items framed at Frames Now since 1st jigsaw.. all with excellent results. Highly recommend frame /matting selection skills by Delyce and museum glass to minimise reflection.. worth it!
Paul W.
Paul W.
Nice frames! We bought some and now we are looking at nice pictures in our house, service is friendly and courteous.
Hayden H
Hayden H
Went in for some custom framing. Staff were really helpful and gave great advice on what they would recommend. Order was ready for pick up early. Overall, a great experience and would definitely come back.
Shane L.
Shane L.
Fantastic service, professional and courteous. So happy with how my item turned out. If you ever need something frames that looks the goods, get on this group!
Vandana R.
Vandana R.
I purchased a print in 2007 and forgot I had it until I moved house. The print was a strange shape and I was a bit perplexed about how to get it framed. I went to Frames Now and they were fantastic. To get my print framed cost me 1/3 of the price it would have elsewhere. There is a massive range and many options available. I am so happy with the result.
Jonathan Z.
Jonathan Z.
High quality frame, great customer service
Neal C
Neal C
Fantastic service and quality work. Had a piece I need for my daughters birthdays at short notice (about a week). We got really unlucky and got the Rona 5 days ago so it was even more special they had it ready today so my little girl didn't missed out. Wonderful empathy at a tough time in life. Work is incredible. Will be back again soon.
Cindy M.
Cindy M.
Fantastic Service, Great Advise and Awesome result
Susan W.
Susan W.
I ordered a custom framed print from an artist in Perth. Sadly the delivery to Melbourne left the frame with some damage so I took it to Frames Now in Bayswater, Victoria. The staff we're really helpful in going through my options for how they could repair it. Work was done quickly, communication was excellent and it's now good as gold. Very happy. (The artist paid for the repair)
Vikki P.
Vikki P.
Love my new framed painting! Not only did I get one painting done, Frames Now fixed another one for free. It had come loose in its frame. This was the first time I had used Frames Now, and I will be going back. Thanks!
Nicole S.
Nicole S.
Collette was super helpful, polite and very knowledgeable. Will return 👍
Michelle S.
Michelle S.
The staff were incredibly helpful, even though they were quite busy with waiting customers. Very efficient too.
Peter J.
Peter J.
Dropped of a picture for repair they were not busy so fixed it on the spot. Great customer service told us exactly what they were going to do and why. Recommend
Cat W.
Cat W.
Super friendly and helpful with speedy turnaround! Highly recommended.
Becky
Becky
Really happy with my artwork which I got framed here. The shop assistant was able to help me pick out a beautiful frame at a reasonable price, and helped me choose the right glass for it.
Mentorsiceblue L.
Mentorsiceblue L.
I went to glen Waverley pictures frames shop today with my son and met stuff Delyce, she is very professional and helpful, feel so welcome to be there, she spent whole time to help me out with quote and options, I left the shop, as I can't make decisions yet, I went to the draw for good luck to win $100, hopefully I can get it then I might go back with discount for my son's photo frame, but it is definitely wonderful experience and so impressed by Delyce's service!! Love her personality and the way she talked to customer just above the beyond!
Charlie R.
Charlie R.
Personable and experienced about the product. Happy to accomodate my requests for customisation i.e. I took in a specific backing that I wanted used. I missed their Xmas deadline but they still managed to get my framing done in time for Xmas. Excellent quality and value for money.
KG
KG
I popped into the store today and Marscelle was unbelievably helpful. Very kind, knowledgeable, patient and professional. I will definitely be back in the future. Thanks again to Marscelle (who may have saved my family Christmas!). I couldnt be happier
Edward Q.
Edward Q.
Great friendly staff, helped me figure out a fantastic on the spot custom fit option just in time for Christmas!
Terrie F.
Terrie F.
I had purchased a canvas online so I took it along to Frames Now for their advice how best to display it and to make it happen. Very happy with the service, speed of completion and the end product
Adrian A
Adrian A
Delyce (The lady at the Glen Waverley shop) was extremely helpful and assisted me with great advice in relation to the frames. I searched Myer and David Jones for but got nowhere with the Big Stores - not even assistance at their frames department
Michael E.
Michael E.
Service was excellent, the staff was able to show me exactly what I wanted, had all the answers to my questions, were professional and even carried my frame to my car for me. Highly recommended and will only get my picture framework done here from now on.
Pamela M.
Pamela M.
Fantastic service. They rejuvenated a photo and it looks great. Very happy.
Mark W
Mark W
Knowledgeable and friendly staff. Huge selection of frames and matting. No issues with communication and framing was completed within provided time frame.
Cheryl B.
Cheryl B.
Such a great framing shop. Staff are so friendly and welcoming. Their knowledge and ideas exceptional.You think you know what you want but they open your mind to different things. We had a painting fall down off wall and frame was damaged but they managed to repair it for us which we were so grateful for. Highly recommend to anyone, you wont be sorry.
Scott O.
Scott O.
Very helpful, great ideas. Fantastic outcomes.
Sandra G.
Sandra G.
Friendly, prompt service to have a family heirloom framed - an old celluloid family plumbing business sign to give to our 4th generation plumbing apprentice for Xmas!
Rob D.
Rob D.
Really pleasant experience. Staff were happy and willing to help and explore different options for my pictures.Then when i picked up the frames the quality was a high standard.Would recommend them to anyone
Linda P.
Linda P.
Frames Now get it right. Easy online site to order your prints & custom frame. In placing over 8 orders I have never been disappointed.
sarah R.
sarah R.
Staff are so helpful. Great choices and suggestions and end results are always really special. Highly recommend
Yasmine L.
Yasmine L.
Amazing customer service at the Doncaster store. Great quality frames and reasonable prices. Will definitely be back again!
Renae T.
Renae T.
Amazing service, very high quality of framing and overall a very positive experience.
Matt H.
Matt H.
We have had several items framed here, the staff are extremely helpful and knowledgeable. The end results are always excellent!
Stuart C.
Stuart C.
A great group of people. Very knowledgeable. Good range of products.
Amelia M.
Amelia M.
It was very busy so we waited a while but service was excellent.
Melissa B.
Melissa B.
Great customer service. Staff are friendly and helpful.
Shannan F.
Shannan F.
Super helpful team made the process of choosing from the many options easy. Really happy with the end result. Has refreshed some older family artwork into our modern home. Thank you!
Kai K.
Kai K.
It was a delight to work with Tracy. Tracy helped me choose the right colour for the frame as well as advise me on the glass that would enhance the presentation of the artwork.
Melva R.
Melva R.
I walked in not knowing what to do and Yvette was brilliant in making suggestions, giving me ideas and I couldn't be happier with my experience or the outcome.
Vivienne H.
Vivienne H.
It took me months to stitch my cross stitch piece, so I was nervous about getting it framed. I could not be happier with the result! Thank you for the time you spent with me discussing options and for the skill in the finished product. I feel so happy every time I look at it!
Anne-Marie L
Anne-Marie L
Great place to get something framed!! Staff are very friendly and professional. Spend a bit of $$ but totally worth it!
Deepak H.
Deepak H.
A place to get alot of frames sizes.
Jacqui D.
Jacqui D.
Our experience at Frames Now Bayswater was outstanding. We had two watercolours from the 90s reframed to be more contemporary and we love the result plus they were ready a week early! A special thanks to Amanda for her consultation.
Francesca L.
Francesca L.
I dealt with Yvette and she was helpful and kind. Same day service which was also a bonus. Thank you girls!
Kerry Kornhauser O.
Kerry Kornhauser O.
I was in an urgent hurry to have my pictures framed, on the day. I was delighted to receive a message that the job was completed in just a few hours! the service was very prompt and the quality not compromised. Many thanks Frames Now
Fiona H.
Fiona H.
Great & fast customer service!
Yarra Valley R.
Yarra Valley R.
Great service and very friendly staff
Neil C.
Neil C.
Fantastic service, and a great process of walking you through options to make your painting look its best. The final product was exactly what we wanted, and the quality of the work is exceptional.
Kevin M.
Kevin M.
I had a limited edition print which I wanted well framed and the website was pretty good in showing the different options. The store person was really good in laying out all different possibilities, frames, card, glass and it was very helpful to see how they looked against the print to make a decision. The print had some ripples due to water damage and they were mostly removed in framing and it was pointed out it might not be perfect before the job was done. There were no time pressures in looking at options and no sales pitch to choose a certain option, just attentive, informative, friendly. The end result was fantastic and it has pride of place in the living room. Great job!
Ron F.
Ron F.
This particular shop we found to be very helpful and fast. We needed to get a frame etc . ASAP and within 15 minutes we had it with a specific mounting board. Superb staff.
Philippa F.
Philippa F.
The team at Frames Now were so helpful and creative in assisting me to find a frame that really compliments the picture I was framing. It was ready to be collected on time too. Thank you
Andrea F.
Andrea F.
They treated my pictures so carefully and helped with ideas for framing that suited my needs. I have been to other framers, but I will alwasys come to Frames now from here on- they were just great!!
Serena
Serena
We had such a great experience working with Marscelle & Dean at Frames Now in Surrey Hills. We were so excited to see our print and custom frame come together. The final result was as stunning as we had imagined/hoped for. A large selection of frames matched with wonderful service. We will definitely be back again. Thanks Marscelle & Dean
Matthew S.
Matthew S.
Absolutley fantastic experience, great help in finding the right solution for me and my framing needs from a knowledgeable and friendly face, would certainly recommend
Pare P.
Pare P.
The items I had framed look exceptional. These gifts are going to be received with blessings. Thanks Frames Werribee
Henk van den B.
Henk van den B.
I like that they were happy to provide me with various aspects to help me create picture frames, however, I wondered why I would bother given the range of frames right there in front of me. I do enjoy creating my mat sizes and they have a great range of mats. It's the place that will provide with what you need.
Jim
Jim
Fantastic service staff. Excellent advice won us over.
Katie D.
Katie D.
Very happy with framing, lots of choice, helpful service, good quality.
Krysia W.
Krysia W.
Super friendly and helpful staff. Quick and easy service. They had exactly what I was looking for. Even carried my large awkward purchase to the car for me! 😊 Thank you!
Brenton K.
Brenton K.
Efficient and friendly staff, very happy
Jakub F.
Jakub F.
Beautiful frames and fantastic customer service. Very highly recommended.
Geoff H.
Geoff H.
Kimberly offered excellent suggestions and quality design. Would strongly recommend as a beautiful frame was delivered.
Marianne T.
Marianne T.
Third time purchasing from Frames Now. Twice online and personally in the store to select a frame for a painting of my beloved pup. Store assistant was very helpful showing me what was available for the size I required and added a cord to hand it by. Highly recommend.
Paul W.
Paul W.
Had the best service by Libby. She was most helpful and provided excellent advice. Very happy with the framing job too. I would highly recommend!
Keith S.
Keith S.
The girls here are very experienced and easy to work with . Great result 10 0ut of 10.
Julia C.
Julia C.
Thank you Frames Now for your help in choosing just the right frames for my piece. I had an idea in my mind about what I needed but Rossi put down just the right one. I would never have chosen this frame but Rossi knew just what was needed for my special piece. Great help and well priced.
Craig M.
Craig M.
Very friendly , attentive to detail. Exactly what I was after. I needed a custom framed sports jersey frame made , and they exceeded my expectations and needs. Really love what they’ve done. I’ll be back for more. Thank you.
Yvette C.
Yvette C.
Exceptional service with fast turn around for a last minute gift. Thank you James and Yvette for your help.
Mark A.
Mark A.
Extremely helpful and friendly staff. Have been several times and entrusted my precious photos/memories with them. Steph at the Bayswater store is awesome. Thanks Guys
Colin B.
Colin B.
Welcoming friendly helpful staff solved my framing problem in minutes at a fair cost. Look forward to going there again!
Alan R.
Alan R.
Great to receive a message to say my picture was ready to be collected before due date. Delighted with the finished product and looks wonderful on my wall. The old frame did nothing to enhance the limited edition. Diane
Jonathan S.
Jonathan S.
Marvellous experience at Frames Now Doncaster. The staff provided great support and advice, helped me to decide the best combination of frame features to really make the photos 'pop'. Couldn't have managed this on my own. They really know their stuff!
Karen B.
Karen B.
The staff at the Surrey Hills store are fantastic. I have had a couple of projects for work and private work as well. I am thrilled with my new frame around a sentimental piece and the framing jobs for my work are great quality at a good price. The assistance I received was very professional and they were incredibly helpful. I would highly recommend using Frames Now, I'm going back with more private work. A very happy customer.
Daniel M.
Daniel M.
Really excellent service, very clear about options, timeframe, and cost. Will be going back for any framing and canvas needs
Gordon T.
Gordon T.
Great job guys. This is the second lot of farming you've done for me and I couldn't be happier. The quality is fantastic, your attention to detail was great and the turnaround time was even better than promised. The whole experience was a pleasure from the warm welcome at the start to the excitement of seeing the finished results at pick up.
Aravinda H.
Aravinda H.
Awesome place for great frames and excellent service
Anne-Marie H.
Anne-Marie H.
I was extremely impressed with the service, ideas and final product in the framing of University Certificates and some craft work done by my very, special aunt. I was shown various options, given plenty of choice in frames and felt a great sense of confidence in the sales manager who guided me in the final selection of frames, matboard and glass. I am thrilled with my selection of Museum glass to show off the impeccable handiwork of my aunt. Throughout the framing process I was kept informed.. I would not hesitate to recommend Frames Now in Bayswater.
Jasmine S.
Jasmine S.
Frames Now Baysie were just the best. I had a large heritage family photo which needed re framing and it couldn’t have been easier. The photo was of my great grandfather when he was a principal. The framing adviser really knew her stuff about UV and glass and preservation framing but didn’t push me too hard to spend a small fortune. Help with the best harmonious framing was also easy and low stress. All in all - I couldn’t recommend them more highly.
Christina H.
Christina H.
Came in to get something framed as a mother day present. Dean was sooooo amazing from start to finish. He has explained that for them to do it there it was a minumum 2 week process, so he helped me with a DIY solution that I was able to do in time for mothers day! He was so lovely and his customer service was 10/10. Will defiantly go back purely because of the fantastic service I received
Gavin S.
Gavin S.
Really great service at the Doncaster store, Great advice on how to choose colours and style of framing. The frames turned out really well
Rachel F.
Rachel F.
I went to the Doncaster store today to get my degree framed and the staff were extremely helpful and attentive. They showed me a large range of options and what everything would look like as I took in the certificate with me. They are very reasonably priced too! Highly recommend
Vladimir B.
Vladimir B.
Large selection of frames, high quality and phenomenal service!I have to thank Kimberly for her help with the choice, advice, and kindness.I recommend it to everyone!
Lindsay F.
Lindsay F.
Friendly and professional service. Great value. The painting looks great! We just wish we'd framed it sooner. Thank you!
Roxanne A.
Roxanne A.
Always great service and Delyce is a delight to deal with!
Michael D.
Michael D.
Great place for any type of frames..if you don't want the best...then do it your self cause it's not always cheap
Iain P.
Iain P.
First time I've been to Frames Now - great service and very efficient. My custom frame was ready earlier then expected and the quality of the workmanship is excellent.Jade was really helpful in selecting the frame and mount. I'll certainly be back and recommend them to others
Stuart L.
Stuart L.
Love Dean's approach to creating framing statements that help tell the picture story. Many thanks.
Angela B.
Angela B.
Excellent results!
Jordan P.
Jordan P.
Had a great experience with Lucy. She put together a beautiful frame for a birthday and was very professional. Would highly recommend!
Sarah L.
Sarah L.
Thank you to Kimberly, who helped me pick the right frames for my old photographs. Very happy with how they have turned out.
Grant T.
Grant T.
Great experience, quick and easy and extremely knowledgeable with the perfect range
Maria P.
Maria P.
The staff were incredibly helpful, very knowledgeable, my frame was ready in 10 minutes. I have a few paintings I need to frame and I will not go anywhere else but frames now Doncaster.
Scott F.
Scott F.
Lucy was amazing, please give her a payrise she deserves it. Fantastic customer service, highly recommend. Ask for Lucy (Werribee Store) =)
Simon C.
Simon C.
Good service and product. Fair price.
Stephen T.
Stephen T.
Quite a large variety of frames
Helen L.
Helen L.
Thankyou to the manager at Surrey HillsThe advice and suggestions for my framing project were greatly appreciated. I would highly recommend the store and staff to anyone who was planning to frame either a painting or memorabilia.
Luke C.
Luke C.
Great experience. Delyce was very professional, she helped me with a lot of patience. The frames look amazing.Highly recommended.
Meg A.
Meg A.
I received excellent and attentive customer service, the subject matter was respected and I was given all the time I needed to make my decision. I was shown a range of products until just the perfect combination was found. My order was completed early and the staff ensured I was happy when I collected it. The craftsmanship was to the standard promised and I would highly recommend Frames Now in Surrey Hills, convenient parking is onsite too!
Lynn K.
Lynn K.
The charcoal drawing in the light and dark grey frame looks gorgeous. Frames Mow has done a great job!
Rita H
Rita H
Great frames, a little pricey but have always been happy with the end results.
Mary-Lou R.
Mary-Lou R.
Professional and very knowledgeable service. They were very good at presenting options for me to consider and how different options work in varying environments. I am extremely pleased with the results. They also provided some advice for me on other items that they don't handle. And just around the corner.
ashton H.
ashton H.
Lovely friendly helpful staff, helped me pick and choose frames for our children's hand and feet imprints i just love them they are very special to me so Thank you very much :)
Leanne L.
Leanne L.
James is amazing and very helpful to ensure that your piece will look amazing. A true perfectionist with his craft.
Hayley M.
Hayley M.
These guys transformed my paintings into real masterpieces for the home. They offer very good and professional service. I will certainly use them again. Thank you very much :-)
Lynette M.
Lynette M.
Great service at Frames Now. Assistant very helpful whilst guiding me in a choice of frames for some very old and precious photos. I am so very happy with the result.
tom W.
tom W.
Amanda (at Bayswater store) was very helpful in choosing the right frame and did the job in a only a couple of days for me as I needed to present the painting as a gift by the weekend. The finished product came out amazing. Very impressed with both the service and the quality.
Andrew K.
Andrew K.
The framing was done to a very high standard and I definitely recommend this business.
Michael P.
Michael P.
Excellent friendly advice and service. Also the new frame was ready 2 weeks ahead of schedule.
Linda R. B.
Linda R. B.
The ladies were very helpful and professional, and even showed me the best way to do the mounting myself for an exhibition, given that their framing service was booked up for a few weeks. I will definitely go through them again. Great service - thank you! 🙂
liz W.
liz W.
Thank you so much! Dean came to the rescue when I had 4 pieces of art that I had to have ready for an artshow the next day! I had framed them myself but not very well. Dean assisted me in the best options for my situation that wouldn't send me broke. I will now be a forever customer. I am so grateful to Frames Now for service that went above and beyond
Rachel P
Rachel P
The team at Frames Now Doncaster were really helpful. The frame I got is really good quality, has a custom sized mount board and complements my art.
J&K C.
J&K C.
Very helpful advice and guidance provided in selecting frame and matt set-up for photos we had framed.
Cherie C.
Cherie C.
Great customer service and highly knowledgeable staff.
John R.
John R.
Very happy with the finished product. Staff were very helpful and efficient.
jonathon D.
jonathon D.
Great place, nice people.
Jay P.
Jay P.
Efficient and friendly service with swift delivery.
Darius R.
Darius R.
Great service and reasonable prices. We had plenty of help to decide on the best option. Will go back again for the next project.
peter M.
peter M.
Love the service, range and prices. I've used Frames Now at Southland on multiple occasions and they have always been super impressive
Sue S.
Sue S.
The staff at Frames Now were very friendly and helpful. The end result for the two pieces I had framed was terrific! I would recommend their service.
Louise M.
Louise M.
Frames Now Surrey HillsGreat service, helpful staff and a good range of options
Penny M.
Penny M.
A last minute attempt to get my creation framed asap led me to Frames Now. I was in and out within 30 minutes with frame, backing and a smile on my face. Collette was extremely helpful and friendly. Will definitely return when the time next requires.
Place S.
Place S.
Great store and exceptional service. Tracey was lovely and knew her stuff!
Markle T.
Markle T.
Wonderful staff was very helpful in the guidance to achieve what we required the excellent photo they printed and the frame that they helped us choose
Dave M.
Dave M.
We chose Frames Now to frame three family photos of our daughter, son-in-law and two grand daughters.We were very pleased with the results until we un-wrapped the three frames at home and discovered the main photo had a mat installed that was wider on the right hand side than the mat on the LHSide.The photo and frame were returned to Doncaster store. The staff agreed that there was an error in the mat and agreed to re-cut the mat, a few days later and the photo,frame and corrected mat were returned at Doncaster.We recommend Frames Now for excellent service and a very satisfactory result.
that B.
that B.
Couldn't be more happier. Courteous and friendly staff and their Frames are excellent. will post a photo once my map of Melbourne jigsaw is done and framed.
Mandy B.
Mandy B.
Great service from working with the images to framing the result. Will certainly use them the next time I want images printed and framed!
Bernie S.
Bernie S.
I had the pleasure of working with Collette from the Bayswater Store to assist me with a very special project. Her knowledge, expertise and support was truly amazing. Thank you for all your help Collette. Very pleased with the results!
Alexander R. M.
Alexander R. M.
Highly skilled and knowledgeable Tracey at the High st Prahran Store gave me great advice on framing my limited edition prints. Great customer service and very happy with the results.
Joe T
Joe T
The lady in the shop is brilliant. She helped to chose the right frame for me.
Benjamin D.
Benjamin D.
We had a great experience getting two artworks framed. Staff really know their stuff and showed us a range of framing options. They provided a solution to match our budget and, on top of all that, the framed pictures were ready to pick up before the given date! We’ll be back again the next time we need something framed.
carole W.
carole W.
The website was very easy to use and there were lots of frames to choose from. I was very impressed with the quality of the frame when I picked it up.
Vicky K.
Vicky K.
I am delighted with the framing of my artwork at Frames Now Bayswater. The team displayed exceptional knowledge in their recommendations to ensure the longevity of my artwork. They listened attentively to my needs and delivered a beautiful result. I would highly recommend their services.
Dianne S.
Dianne S.
Very friendly, prompt service and a great result. We love looking at our framed Melbourne Map!
Amanda G.
Amanda G.
Superb as always. Very attentive.. Collette took care of me, had great suggestions and fantastic conversation to boot. Got frame and boards that we're just perfect for my project!
Linda W.
Linda W.
Helpful friendly staff
cathiandjackie 2.
cathiandjackie 2.
These guys are the best. They have helped with our passion project of mounting our shopping bags into an art wall and we are so delighted at how well they mount them. We only ever had a problem with one and they couldn't have been more helpful in terms of taking it back and repairing it without question. True professionals and we will keep going back as we add to our wall!
rcheli32
rcheli32
Nice and helpful 👍
Eva A.
Eva A.
Thank you Frames now for doing an excellent job with helping me choose the very best options for my theatrical tapestry. The frame work is amazing.I love your work.I will certainly be back again for my next framing jobs.Highly recommended.
Stephanie L
Stephanie L
Jade was very friendly to help me pick out frames and explained the different kind of mat options. She even added wire so my pictures were ready to hang.
Liz B.
Liz B.
Always great friendly professional service.
adam
adam
Beautifully set out shop. Very pleasant experience. Jade who looked after us was very helpful with mounts and frames. They stock made up frames and mounts as well as made to order. Glad we went there. Highly recommended. Easy on-site parking too.
Denise Z.
Denise Z.
After a bumpy start these guys went over and above to rectify their error. Thankyou Glenn, I am humbled by your efforts to ensure my satisfaction with service and product.
Peter G.
Peter G.
Fantastic experience with Amanda and Dee at the Bayswater store today. I had two puzzles which I wasn't sure how to handle. The older puzzle has been sent to the workshop, but Amanda was able to locate a frame to fit the newer puzzle and I was able to take it home with me today. It looks fantastic! Couldn't be happier.
michael M.
michael M.
Frames Now are a very professional and highly experienced company with an extensive range of framing options to choose from. The staff were knowledgeable, helpful and polite when assisting me. They advised me on all aspects of the three original watercolours that required framing and the finished results were spectacular. I will certainly be using them in the future with all of my picture framing needs.
Denis O.
Denis O.
Frames Now performed very well. The framing of my painting was done exactly as we agreed and was made available for pick-up earlier than expected. Highly recommended. Thanks. Denis O'Leary
Michael S.
Michael S.
I have been looking for a couple of frames for some military prints that I have just acquired.Frames Now made it easy for me - in and out of the shop in a about ten minutes with the right frames at a good price.Thanks all.
Jennifer B.
Jennifer B.
Staff so knowledgeable, helpful and friendly.I have had many precious prints framed here and am extremely happy with the results. I am sure there will be more to come.
Stu S.
Stu S.
Great advice firstly on the phone and then instore and completed well ahead of schedule. Great service and experience allround
Carolyn O.
Carolyn O.
A busy & well stocked display of precut frames well lit and roomy for standing back & getting perspective. The service was excellent & knowledgeable. There was time to offer me all assistance. We had a great conversation about First Nations Indigenous art and the power of acknowledging SACRED LAND which was the context for my frame. All in all affirming in every way. I will also use the custom framing service in the future I am sure.
Karen F.
Karen F.
This business was recommended to me and I couldn't be happier the results were amazing extremely glad I chose Frames Now and I'll be a regular.
Gaynor
Gaynor
The glass on my picture was smashed during a move. I was pleasantly surprised with the price to replace the glass as this was a 1500 x 500 size picture and required the backing being removed. The staff are caring, the service is excellent and the end result is perfect. The picture is temporarily stored in the powder room, a nice safe place until it is hung.
Caroline D.
Caroline D.
Great service ans friendly staff.
Marianne B.
Marianne B.
Had 5 of my late mother's pastel paintings framed and I am so happy with the time spent with me deciding on frames and mounts. The finished work was fantastic and very much enhanced the paintings. Went home and hung them immediately.
Scott J.
Scott J.
Friendly, considered service. Highly recommended.
Clare O.
Clare O.
Not sure why, but I thought this place was like a warehouse so I was expecting lower prices. The showroom is very well presented with a big variety of frames in colour & sizes plus inserts (? name). Staff are helpful & pleasant with easy parking. Showroom located a couple of blocks from Canterbury Road. They do have warehouse sales on occasion.
Subash babbu T S
Subash babbu T S
I liked it. Friendly staff and nice location.
Karen B.
Karen B.
Very impressed with the service and finished framed photos. Something to cherish for a lifetime.
Kamesh
Kamesh
I had a great experience at the werribee store as the team happily assisted me in selecting a frame of my choice and budget. She was patient in understanding my requirement and walk-me-through several options and also bringing everything together to get a feel of how the photo would look with the frame. Thanks to the team at Werribee in also delivering much before the promised date.Thanks,Kamesh
anna T.
anna T.
Excellent customer service. Miranda was very helpful and knowledgeable - highly recommended for all your framing needs.
Julie C.
Julie C.
Smooth, quick and easy transaction. Went in to purchase a frame yesterday and Tracey was very helpful. Tracey explained how to frame a puzzle I had already assembled. Very happy with the frame and service.
Carolyn C.
Carolyn C.
even though they were super busy for their sale they were as quick as could be without neglecting any customer at all and so helpful with advice
Kirstie W.
Kirstie W.
Absolutely love my newly frames prints of my children which now adorn my hallway. I'll be back to frame more family photos soon.I worked with Dee who was amazing,! She was positive, fun and very professional. Loved all her recommendations and wouldn't want to work with anyone else again. Thanks Dee and thanks Frames Now.
Lyrae T.
Lyrae T.
Highly recommended - Amanda from Frames Now was so much help in selecting the best frames for our artwork. The work was completed in a timely fashion and the end result was spectacular.Thanks again Frames Now - they even walked my canvasses out to my car for me - we're so very happy with the end result.Thanks :-).
Timothy R.
Timothy R.
Did an amazing job for my wife Xmas present. Will definitely be going back for some other things I need framed.
lizz M.
lizz M.
Last Saturday, I had the pleasure of taking a poster to Frames now in Bayswater. Not just any old poster, it was a Christmas gift for a madly keen Rolling Stones fan. It is a nice print (on quality paper) and happened to be a limited edition, linked to the 1970"s tour of Australia. Greg, was busy helping others as I walked in. Straight to the counter and I spoke to a very nice young lady (oops forgot your name) who said I think you need some specialist help. Yes and I got it in spades. No pressure, offered options, but together we picked out 2 mounts to provide the perfect backdrop to the poster. Nothing was too much trouble and the frame was offered with my points considered.Sounds like a lot of waffle and to be honest, didn't think I would walk out with anything more than a frame. To say it now looks amazing and worthy of the effort is an understatement. One hour later, I have a piece of art ready to be gifted at Christmas to the Grumpy old Rolling Stones fan. I think he will be thrilled. If not, back to Ebay with him!Thanks Greg for the professional, yet friendly help and I am pretty sure, I will be coming to Frames Now back with a few other treasures in the near future.
Ivan L.
Ivan L.
Very satisfied customer. Excellent quality of photos, excellent service, prompt printing and framing. Value for money is great and you don't have to wait in a line to be served.
Duke A.
Duke A.
Great service and experience with warm and friendly stuff while providing detailed information on the customer's services.
Naomi F.
Naomi F.
Thrilled to bits. Extremely helpful and pleasant staff. Easy to deal with. Communication second to none
Toni M.
Toni M.
I placed an order with them hoping it would be back before Christmas, they reassured me it would.Not only was it back but a week earlier than they said. I couldn't wait to hang my picture when I got home.Wonderful job. The staff are friendly and so so helpful, if when you change your mind several times.
Timothy M.
Timothy M.
Lovely work, I had 3 pieces with unusual colouring to frame and had no idea what would work. The guy who helped me advised appropriately and the pieces look fantastic. Good quality materials and finish, very happy.
gabrielle S.
gabrielle S.
The team at Southland were SUPER helpful! Would recommend
Ivy H.
Ivy H.
Huge selection of frames. Was served by Miranda who was very friendly, attentive and knowledgeable :) my art print looks so good with my new frame and custom cut matboard. Thank you!
Luke O.
Luke O.
Fantastic service and product. Very happy with how it turned out (and how quick, too!)
M M.
M M.
Old Movie Posters came up a treat. Emily was very professional and we are very, very happy with the Frames.
Amelia P.
Amelia P.
Extremely knowledgeable and helpful staff. I am still enamored with the service David gave us. He helped us frame and mat an important legacy piece and a refresh a new historical reprint. Very happy with the low glare artglass. The pictures are absolutely stunning! Absolutely perfect. 10/10
Marcus S.
Marcus S.
Staff member was able to assist me promptly with all of my queries. I was pleased with the service I received. Thank you.
Alyssa S.
Alyssa S.
Came in store to get my double degree framed, the team were extremely helpful and the finished product was incredible. Definitely worth getting them professionally framed. Highly recommend!
Paula A.
Paula A.
I have had custom framing from here a few times now. Each time, they have done a wonderful job with guidance on what products to best use and style of framing. I have loved the final result.I have also used their online store, and that was a very easy process too from chosing my own frame, glass and size. Delivery was simple and quick and well packaged. I'll come back again and again for this.
Phi C
Phi C
The cross-stitch pieces have been framed expertly, bring out the work so beautifully, and will have pride in place in the 2 homes that they are going into. Thank you.
Anna E.
Anna E.
Staff incredibly friendly and professional! Very helpful from the moment you walk in, lots of options depending on how much you want to spend. Very easy process! The end result is exactly what I wanted. Thank you!
Trevor J.
Trevor J.
Went if to get some mats cut. Great service and very friendly lady served me. Helpful and gave me what I needed in quick time.
Trainix A.
Trainix A.
Could not be happier with my experience at Frames Now at Pacific Werribee. Super helpful and really took the time to show me what options were available. The end result is absolutely stunning.I would HIGHLY recommend Frames Now if you are looking to have something framed.Thank you so much
Gus
Gus
This was our first visit to a Frames Now store and we will definitely be back! The staff were excellent and gave expert advice on what we wanted. We had a photograph of our wedding chapel printed on a large canvas - and we love it!! We are delighted with the quality of the work and the image itself - superb! Highly recommend to one and all. Many Thanks!
Tracie A.
Tracie A.
Great assistance by staff. Have been a few times and always extremely helpful. Highly recommend.
Thoshitha W.
Thoshitha W.
I got framed one of my important certificate from Frames Now at Werribee Plaza. The girl was really friendly and professional. Most of all the final out come is astonishingly beautiful. Thanks you Frames Now.
Virginia S.
Virginia S.
Really helpful service - brought in a number of prints and the staff member helped us choose frames and mattes for each. Happy with the result!
Stephen C.
Stephen C.
Frames Now Southland ere great to deal with, their knowledge and relaxed manner made this all very seamless. I've got a piece forever and so happy with the end result ! Thanks !
Liz B.
Liz B.
Thrilled with your professional staff and your finished product! Had one framed three years ago and the other last week. We wanted them the same. We picked it up today, we couldn’t be happier. Thank you 😊We will be back as we have three more to do!
Alina B
Alina B
Had a really lovely experience having my artwork framed. It came out perfectly and looks neat and seamless. They provide a very professional service which I highly recommend.
Bruce M.
Bruce M.
Great friendly staff. Efficient and fast. Exceeded expectations!
Tim D.
Tim D.
Excellent Service! Friendly Team! Amazing Results! Thank-you!
Anne R.
Anne R.
Very professional approach and personal service with a high quality of work.
Anthony B.
Anthony B.
Frames Now offer great customer service and present fantastic quality workmanship. I am totally satisfied with their service.
Rob L.
Rob L.
I have used Frames Now multiple times for a variety of different projects. On each occasion they have stepped up to the unique challenges and specific requirements of each task and created truly wonderful work.Their staff is understanding, patience and helpful with ideas and suggestions.I will be returning very soon.
Rahia F.
Rahia F.
Friendly, professional service from experts. Our painting looks as if it was made for the frame!
Steven W.
Steven W.
Always helpful, quick and polite service
Noah S.
Noah S.
Very professional and Knowledgeable staff. I had a great experience using Frames now.
Katie S.
Katie S.
Absolutely thrilled with the outcome of items.Fantastic & knowledgeable customer service as a bonus.Would definitely recommend.Thank you!
Gin
Gin
Amanda was very helpful. Friendly and knowledgeable
Wendy L.
Wendy L.
My requirements were a little fluid and 'outside the box'. I couldn't have asked for better support and professionalism. Not only were my frames sourced much quicker than expected, the adjustments required to make my artwork fit the desired frame size was all down to the skill and tenacity of the team. Thanks Dee and Mat for your great service at the Doncaster Store.
Leanne D.
Leanne D.
I had 3 photos framed two poster size one odd size, I can not fault the service I recived. The lady was so helpful and the varity of frames are fantastic, the price of the three was very reasonable and the photos came out amazing. Will definitely get more frames in future was a great experience.
steve W.
steve W.
Cannot thank both Delyce and Amanda enough for going absolutely above and beyond to get my frame to me and it looks fantastic too. Thanks for making it such an easy experience and for being so friendly, will be definitely using frames now in the future.
Chris M.
Chris M.
We got plenty of help in choosing custom frames and matts, which complemented our artwork perfectly. We're very happy, some of our art we had been hanging onto for years, and now it's up on the walls.
Robyn S.
Robyn S.
Great service with good advice on how to display my print best, the quality and price are amazing
Ronald S.
Ronald S.
I had an urgent job (1 day turn around) to frame three documents for a staff member's retirement function. I phoned Frames Now and Marscelle made time to see me straight away. On arrival, Marscelle assisted me to choose a frame, suggested the best way to mount the documents, then went the extra lengths to help me mount everything. To receive this level of service at such short notice was fantastic and made the presentation a great success!
Craig R.
Craig R.
A huge thank you to Frames Now - your work has been exceptional leaving us with some beautiful pieces we will treasure. Dee was amazing with her help and insight, guiding us through the process of how to best layout and present our items. Highly recommend!
Sean S.
Sean S.
Great service and completed ahead of time. Really happy with quality again and will continue to use them.
Helen H.
Helen H.
Having never experienced a framer before I googled the subject and chose Frames Now - it was local and services sounded just what I was after. I'm very happy to say the website did not lie! Great advice on how to modernise a painting by my Uncle from 70 years ago. Very pleased with the new frame and it was all completed sooner than expected with timely notification. Also pleased with the protocols in place for the COVID-19 environment. With thanks from a happy customer :)
Christian D.
Christian D.
I have been going to Frames Now in Surrey Hills for several years now. The staff always have fantastic ideas (no matter how unique or complex the requirement) and have produced excellent pieces every time.
Jesco D.
Jesco D.
Wonderful service! The staff I dealt with was very knowledgable and patiently went through all the options. The outcome was great - Highly recommended!
Excursion E.
Excursion E.
Incredibly happy with my experience at Frames Now Southland. Great service and friendly staff.
Matthew R.
Matthew R.
Fantastic service! Great workmanship
ilona F.
ilona F.
Friendly and fast service- one week earlier- and well detailed frame. Matches the existing one perfectly,thanks Delyce!
Stella M.
Stella M.
The process of deciding on the right frame can be very difficult. Are you purchasing a frame for a valuable work of art or for a small holiday snap and all types in between. Luckily I found this store on the internet and visited it with 6 different sized family photos. Dee took all the stress out of the process and I ended up with a more attractive and cheaper set of frames than I had expected. Thanks to Dee and the Frames store.
Bez M.
Bez M.
We use frames now to frame all our automotive photos and artwork. We usually deal with the Doncaster store who have very friendly staff and have been very helpful with choosing the right frames to suit.Definitely recommend!!
Luke B.
Luke B.
Had some photos printed here in large sizes and they turned out great! Much higher quality than BigW/K-Mart/Online printing services. Lucy helped me adjust some of the prints that came out too dark and then they were perfect. Great customer service and very high quality prints.
claudia B.
claudia B.
Highly recommend - professional great service.
Lara M.
Lara M.
Very helpful and friendly staff. Thank you!
Sandra W.
Sandra W.
Very happy with my newly framed Art Deco poster. Delyce was very friendly and a great help when choosing the most suitable frame and mount. Can thoroughly recommend "Frames Now"
John L.
John L.
Service was end product was amazing!
Alyson H.
Alyson H.
I recently had some very old photos of mum and her brother restored in the city and wanted them framed .One of my clients recommended Frames Now and I would have to say I was very happy with how they turned out .The young sales assistant was extremely helpful and I valued her opinion as She does this for a job everyday.Thank you so much can't wait to see my mum's reaction.
Shelagh W.
Shelagh W.
Very friendly staff, with good training. They were able to advise and help us choose frames for our very large oil paintings. The pricing wasn't bad either
Jason K.
Jason K.
Emily from Frames Now was fantastic! Her customer service and understanding of my vision for the frame to highlight the print was second to none. Additionally the price point and delivery time were within budget and time constraints. I would recommend Frames Now to anyone,and especially recommend Emily for her expert knowledge and advice.
Steph G.
Steph G.
The guys at the Doncaster store were super helpful with helping me get my large artwork framed correctly. It only took a couple of weeks to frame which was great (I was expecting it to take about a month). They were also really easy to chat with and answered my email enquiry very quickly which was great and made the whole process very quick and easy!
Tilly K.
Tilly K.
Beautiful framing completed. I’m very happy with the outcome!
Kerrie F.
Kerrie F.
Service was excellent.Staff took plenty of time to help me choose my frame and it was finished ahead of original time quoted.I am very happy with the finished product as it was a jigsaw of unusual size and shape that needed to be framed. I also had other custom frames on order and all staff I came in contact with were welcoming.I recommend them.
Liz B.
Liz B.
Thoroughly happy with my frame which ai picked up today. The salesperson was extremely helpful in suggesting the right frame. I didn’t think it was possible to have a double frame. But it looks amazing. Thank you to the friendly staff.
Yvonne M.
Yvonne M.
Amanda at Glen Waverley was brilliant at helping me select framing for my 3D embroidery. I am delighted with the result
David A.
David A.
Great service by Amanda at the Glen Waverley store yesterday , Mon.6th July. My order was very well parcelled together and then l wished to buy a frame - for one of my orders. to do my framing..there it was the correct frame and lovely dark brown timber surround... on special to (discounted at 20 percent this offer !) ready to insert my complied artwork...Amanda was spot on and precise with her knowledge and advice on what l needed to frame one of my purchase's. She was a pleasure to deal and focussed to listen and provide all answers as needed and l could see as l listened , she had a thorough working knowledge of correct framing procedures and exact materials to use . The store was of excellent presentation of examples frames and materials and a feature wall of fully framed various examples for purchaser's to view and the shop was correctly and practically set out to view and select from. A company of 47 years experience and it shows.! The Glen Waverley store ( and no doubt other 'Frame Now' shops ) to be thoroughly recommended for professional staff knowledge experience and aptitude with excellent framing and masking (wooden and other) materials and styles on offers to the purchaser and store viewer. Thankyou Amanda and Deluce. Best regards , David Atkins Tues.7th July 2020.
Kate R.
Kate R.
Couldn’t recommend more highly. Great customer service, friendly and kind, swift and professional communication and a truly beautiful job of our pieces. We will be back!
Rebecca S.
Rebecca S.
Great service! Really helpful with all of my concerns, I will be returning :)
John Q.
John Q.
If you want the best go to the best- FRAMES NOW-The staff are fantastic in particular DeeDee is not only passionate about her job and on top of her subject. This young lady is most helpful and creative in suggesting alternatives to present the photos to their best advantage.Many thanks Dee and FRAMES NOW
Amanda M.
Amanda M.
The girls at Frames Now sere so helpful and gave me some good ideas about framing my illustration. Can definately recomend this place 😄😄
Margaret W.
Margaret W.
Excellent service, with competitive prices.
Sue M.
Sue M.
Helpful with frame selection. fast turnaround with a very professional finish.
Kerry K.
Kerry K.
Frames Now have done a fantastic job with my kangaroo photo, it looks stunning. Thank you
Joe T.
Joe T.
Fantastic staff and service. Timely. Super friendly. Awesome to deal with. Fantastic end product. Couldn't be happier.
Charles W.
Charles W.
Incredibly happy with my experience at Frames Now. From the first smiling greeting l received, to the advice and help realizing exactly what l wanted, to picking up the job on the specified day. Professional , helpful and no attitude.
ideasman14
ideasman14
Came in for a custom mat frame and had one to my dimensions within half an hour for an affordable price.
xtxtxtling
xtxtxtling
Staff were very helpful and the quality of the products were excellent
Philip R.
Philip R.
We recently had our painting framed and the result exceeded our expectation. This now hangs in our office and reminds us of our time in Uganda where we bought this from the artist who painted the picture. The advise and service at Frames Now was excellent and their pricing is competitive
Frank H.
Frank H.
I have been to buy specific size mounts on two occasions recently. The staff are always friendly and most helpful.
Will M.
Will M.
Love the layout, great staff who know exactly what they are talking and sharing knowledge about their quality frames.
Kaye G.
Kaye G.
Service was excellent the girls were very helpful and I got the Frame I pretty much wanted. Although you have sent this email to Kaye's address it was Ted that did the deal and very happy with it. Cheers
Lee F.
Lee F.
If you want a service that's top quality, knowledgable staff and artwork that will have pride of place in your home, look no further than Frames Now. I'll be using them again and again.
Mentorloop A.
Mentorloop A.
Great place very helpful, will go back
Jobey L.
Jobey L.
Great service, friendly and welcoming! Came into Frames Now off the back of a friend using them. Tracey was incredibly helpful and listened to exactly what I wanted. I will definitely be back! Keep up the great work!
Peter
Peter
I don’t normally do reviews - but I make an exception this time. I wanted to mount and frame my fathers, grandfathers and uncles military medals and after searching for frame companies close by I made a call to Frames Now in Bayswater where I was greeted enthusiastically by Dee.She spent a few hours with me designing, arranging and building 3 military frames with photos and other ornaments. The process was made much easier by her totally professional and enthusiastic approach. The end result was incredible. These frames will now take pride of place in our home. I urge anyone with military medals - to get them out of your drawers and go straight to Frames Now in Bayswater to get them professionally mounted for all to see.Thanks again.
Irfan 7.
Irfan 7.
Excellent customer service and knowledge of the work being conducted. Many several options offered by our customer service provider in the pacific Werribee store. Highly recommend. Irfan Malihi
Annette M.
Annette M.
I went to Frames Now Surrey Hills yesterday and found Marcelle very helpful - I was after a couple of in house frames for some prints - she added a border for one and put string on both of them for me. I found her knowledgeable and I will definitely be back 👌
Rita W.
Rita W.
From the moment I walked in the door I was greeted and looked after do well.I was kept up to date of progress and had it finished right on time. Fantastic kind and professional service.I just love what you have done thank you so much. Highly recommended.
CARYN J.
CARYN J.
I ordered some Frames online but needed to pick up in Store as I had not allowed enough time for delivery. Collette helped me and after seeing the artwork I was framing helped me make better selections to suit. Collette also took time to explain how best to use the frame and set my pieces to achieve the best results. I can not recommend Frames Now highly enough. The product is beautiful quality and the team is so professional and they know everything about their products.
Heather S.
Heather S.
Excellent service and my experience with Dee was fabulous. She knows her frames, colours etc and gave me great advice but not pushy.Thanks Dee. Cheers. 😊😊
Amanda S.
Amanda S.
Very professional set up and helpful staff.
Catherine M.
Catherine M.
Fantastic service and knowledge. Very happy with the product. Very reasonable pricing. Highly recommend. 👏
Andre B.
Andre B.
Fantastic highly recommend Frames Now your priceless Art will be well taken care of. The Staff are amazing.
Jan B
Jan B
Great service from Frames Now in Southland. Supplied me exactly what I wanted for an economical solution to my framing needs. Finished results look fantastic!
Patricia S.
Patricia S.
Fantastic service...friendly... Patient... Professional... Helpful... Thank you Emily from werribee plaza
Cecilia L.
Cecilia L.
I have had a number of items framed here and the quality and assistance given with frame selection has always been excellent.
Trevor K.
Trevor K.
We met with Rowena to get a couple of prints framed. She along with the rest of the staff were extremely helpful and very friendly. I really appreciated her expertise in getting the perfect frames. Thanks so much!
Chris K.
Chris K.
Dropped in a few weeks ago to get an idea, went back yesterday and Dee remember me.....great start! She spent time wirh me showing me different options and went back this morning to pick up my frame. Really thrilled! It up on the wall and I smile each time I walk pass it😁 will be back again to get a couple more done👍
Ruth B.
Ruth B.
Highly recommend services. Proficient, knowledgeable and professional. Quick turnaround and very happy with outcome.
Damian R
Damian R
Very polite and helpful staff × will be going back there soon
Bridget J.
Bridget J.
Huge range and really lovely helpful staff. I highly recommend this store.
Fiona M.
Fiona M.
Great selection of ready made frames and the staff are extremely helpful.Will definitely be using their services again.
Julie S.
Julie S.
Great service, friendly staff.
Georgie B
Georgie B
Fantastic service for my canvas spread. Well priced, amazing service and excellent attention to detail. Despite the complexities of COVID-19, I was well informed of my works progress and when I could pick it up. Can recommend wholeheartedly. Beyond happy with the final outcome!!
Martin R.
Martin R.
I left an after hours message with Frames Now. They got back to me that night, with the relevant info. I went to the Southland store, told Kimberley what I wanted, and she showed me some options. When I told her I didn't required anything too fancy, that they were simply A1 prints for a holiday house, she didn't up-sell too hard, just showed me what I needed , and put the wire on landscape for me. A pleasant experience. I'll be back.
Con A.
Con A.
Kimberly was friendly and very helpful in finding a frame and matte to suit my picture. Thank you
Connie C.
Connie C.
I placed an online order of 10 prints and frames ranging from A4 to A1. Frames now did a fantastic job on the printing and framing and safe packaging for shipment. Could't be more happy with the art now filling my home and the unique gifts I now have to give to others. Thanks so much!
cass H.
cass H.
Had a great experience here. The print looks amazing in its new frame. Would visit again for sure.
Imogen C.
Imogen C.
Frames Now were simply fantastic. I arrived in their showroom in Surrey Hills and was immediately looked after by Dean. He carefully helped me decide on various options for framing my Degrees and an original painting. The completed frames were ready in 2 weeks, and they look terrific. Can't thank Frames Now enough. Personable, professional and exceptional service.
Jennifer L.
Jennifer L.
FramesNow did an amazing job with our wedding photos - they provided really helpful suggestions for the frames, mounts and glass and provided prompt service. So happy with the result.
hi E.
hi E.
Delyce was helpful, insightful and great to deal with. We are very happy with the final product and will come here again for any future framing needs :-)
elizabeth S.
elizabeth S.
Assistant Rowena was very attentive and patient when I presented my print. She made lots of good suggestions until I finally made my choice.The finished result was available for pick up 3 weeks earlier than quoted. Very happy with the finished result.
leanne A.
leanne A.
Awesome framing great quality but affordable and wonderful friendly staff especially Jade who was super helpful
Ryan B.
Ryan B.
Fast and helpful service.
Cameron “Medic” W.
Cameron “Medic” W.
Highly professional staff who explained everything clearly and who showed me all the different options I could have with my frames. The framing was completed quickly and I was extremely happy with the final product.
Barbara
Barbara
Customer Service was fantastic! Very quick and easy process.
Jane S.
Jane S.
Really pleased with framing and assistance with choice of frames.
Monique H.
Monique H.
From the moment I entered the store the girls were so helpful and knowledgeable. They were so excited to help my portrait come to life. I love the final product!!
neena O.
neena O.
Very helpful staff, patient and friendly.Suggested options & ideas.Even helped carry things out to the car.👍
Corinna P.
Corinna P.
The people at Frames Now were great... they helped me pick the right frames for my jigsaws that I made...friendly service and on time as promised....will definitely recommend to others and use them again myself...thanks for everything....corinna 😀
graham S.
graham S.
Great place, great service.
Eleonore S.
Eleonore S.
Great service. The staff were so helpful and provided their expert advice when selecting the matting and frame for my piece of art. I'm thrilled with the end result. It looks fantastic.
Kathleen M.
Kathleen M.
staff very helpful, encouraging and profesional, end result great
SHaun O.
SHaun O.
Good selection and helpful staff.
DAS
DAS
Had three pieces of art framed. Went in there with an idea in my head, but was guided to a much more fantastic result that really makes each piece stand out far more than if I had simply framed them. No pressure throughout the process, just options explained to me and silly questions answered. Couldn't ask for better service and support and will definitely be an ongoing customer.
blah B.
blah B.
Professional people help you with your order no hassles...
Fiona L.
Fiona L.
The ladies were wonderful. Helpful. Attentive and polite. I purchased an aluminium frame and they provided me with DIY instructions. I also left a piece of artwork on a canvas and it was done perfectly. Highly recommend.
Gerald S.
Gerald S.
Very helpful staff who are very good with advice and colour selection.
Dharsh B
Dharsh B
Frames were done exactly to our specifications and have turned out great! Kelly is very specific in her discussions and does a wonderful job!
Mandy B.
Mandy B.
Friendly staff who know what they're talking about.
Cam
Cam
Adam was very helpful and did a great job reglazing some frames for me. He kept me informed as promised and the turnaround was quick. A great service!
Dr. Moh D.
Dr. Moh D.
Premium Service! Althogh what I purchased were on heavy discount, the staff treated me like a very special sustomer and offered all the assistance and support a customer can expect from a premium class business!
ANDY O.
ANDY O.
Staff were very helpful and patient in choosing different frame styles and went through all my options. Very knowledgeable and overall it was a great experience. The piece looks a million bucks!
sweet candy P.
sweet candy P.
It has been a great service that I have received so I just wanted to share my experience. They did a good job.
Maria V.
Maria V.
It was a great experience from the beginning. I have to wait for service a bit although I could observe how much patience, good listening and knowledgeable advice the staff were giving to customers. I received exactly the same good service. The period of completion was as promised and the outcome was excellent. Reasonable price for an outstanding product.
Christine C.
Christine C.
Frames Now is a friendly and professional framing company. They have experienced staff who offer great advice. I have had 20+ items framed, from small to large including tapestries. I have always been happy with the service, quality, prices and turn around time. They have an extensive range of products to cater for all budgets and designs. Quality business!
Dean N.
Dean N.
Walked in and was helped by Kimberley.. I think. She was great. Made it pretty easy, couldn’t of asked for more. Final product was perfect, would definitely go back
Kathleen M.
Kathleen M.
Staff very helpful and friendly and I am very pleased with the results of the framing of my paintings and print. Great Job. Thank you to everyone
Janyce H.
Janyce H.
Took a canvass here to be stretched and framed. The girls were so friendly and helpful. When i have painted my handsome puppy, Bailey promised the girls I would return and show them.Bailey was with me at the time and he was thrilled with the attention.Thanks everyone.Jan.
Shaun A
Shaun A
Well trained and friendly staff and they do a great job.Support local business 🙂
Jenny L.
Jenny L.
Thankyou for doing such a wonderful jobFraming my canvasThe staff were extremely helpful and patientWith me as I was very fussy about what I felt was the correct colour and width.The result was wonderful and I will certainlyBe back to use the service again and will recommend Frames Now to my friendsAnd familyJenny
Daniel
Daniel
Very helpful staff, discussed many options that I was unaware of. Price quoted for job comparable with other frame stores.
Montanna
Montanna
Very happy with my experience here. Walked in and greeted and straight away. We had four degrees we wanted to frame and we had them out on the table and got to try out and chose all elements of the framing process, frame, Matt boards and glass. The lady was great in giving us professional framing advice to help us make the best decisions.Upon picking up our frames they looked spectacular with no complaints from us! Thank you!
Nadia G.
Nadia G.
Great friendly service. Staff take time to solve queries in an efficient manner. Layout of the store is great. Good range of frames and services. Extra care considered to protect your purchase.
Jevaan S.
Jevaan S.
Frames now did a great job framing my album for me, thank you Miranda and team, I will definitely be back to get more stuff framed.
Rebecca P.
Rebecca P.
Very helpful and friendly staff, cool range of frames and mounts.
Will R.
Will R.
Loved the helpful and patient staff who offered various options for the print I wanted framed. The end result looks awesome! Very happy with the service provided at the Bayswater store. Thank you.