Frames Now Customer Reviews
Australian owned and operated with over 49 years’ experience, Frames Now is committed to delivering the highest standards in products, service and advice.
Below are our most recent Google Reviews, posted publicly and unedited by our valued customers.
Shop online or in-store with Australia’s most reviewed picture framer, backed by Frames Now’s unconditional 10-year frame quality guarantee.


Based on 1127 reviews
Jo's Kitchen C.
Having our painting reframed at Frames Now Southland was a very easy process. The salesperson was very helpful and knowledgeable and the job was completed quickly to a great result.
Tran T.
Went to these guys and was looked after by Dean, had a broken frame that needed to be fixed prior to the wife's 40th. Missed the cut off but Dean went above and beyond to to get the job done before the due date, this and the fact that the job was next level, thank you guys, will recommend for sure and thanks once again Dean F ;-)
V L
Absolute top of the line experts in the craft! I would not trust anyone else to do my framing. These guys are also very creative with their designs, their advice was fantastic.
Michael P.
Great experience. Top tier customer service.
Michael S.
Great range and service. Recommended.
Christine H.
Very very helpful and knowledgeable staff.
crosspeen1
Really nice and helpful staff, price wasn't bad. Will wait to see how the finished picture turnes out. Update, finished framed picture came out really nice, happy to use them again
Sharon C.
I took a client in to frame a large variety of family photos. This was a massive job with individual framing and group photo framing required. Marina was not only patient, but extremely helpful and kind. I would highly recommend the service and quality Frames Now at Bayswater provides. Marina, I would personally like to thank you for your time today. I couldn’t have done it without you!
Dennis S.
We took an aboriginal painting to be framed and we were blown away by the final result. Matt gave us confidence that we were in very good hands. He made different suggestions so that we had great choices for the frame and the masks. Delyce was helpful too and the professional result is absolutely amazing. The framing was completed in record time too so that we had the painting ready for a special occasion. We cannot thank Matt enough for his input. This company is experienced, professional, customer focussed and great to deal with. We have no hesitation in recommending them to any prospective customer
Paige H.
Thank you to Vlad and the wonderful team at Frames Now, we have had multiple jobs completed here over the years which have always been of high quality, for our last project they went completely above and beyond fandI am extremely thankful. Wonderful service!
Andrew H.
We had a print framed, the frame wasn't 100% so they fixed it for us.
John W
Excellent service and great result - thanks guys at Doncaster will be back for more framing
Denise C.
The Manager is delightful, had a photo on a concave board of my grand mother. They reframed it for me and it looks amazing. Went back today to collect another couple of photos of my mum and dad, and they put them in a frame for me no charge. They are amazing and caring
Chris O.
Amazing service , we dropped by to see if they could do a small job on some pre brought frames. The team were very helpful and actually went beyond what we asked for and provided extra service at no extra charge. We will definitely use Frames Now again for our next framing project.
Y Z
I have used Frame Now Doncaster for a quiet a variety of work. I am a costumer of high end frames and glasses. The part that I am very happy about is the consult and guidance of the staff (especially the regular staff in the store) to achieve an outstanding work . The part that I suggest the business to explore further is the mini errors that I had multiple time with my recent orders. Out of my four orders, one was returned once for an error (and was fixed), and one was returned twice for two different mistakes (fixed the first error, but came back with another issue and hopefully will be fixed), but this caused a few unnecessary trips to the shop.
Gerardine O.
Very belatedly, I would like to thank the team for making some important memories come alive for my neatly 90 year old dad with a magnificent framed collection of very old pics from his life - your care and professional attention to detail was so greatly appreciated - thank you so much for the personal touch - highly recommended magnificent outcome that eill live on as a family heirloom xx
Sia G.
The place was really busy because the sale was on, but staff were super friendly and acknowledged you when you entered. Picked up the frame and it was beautiful.
Stelios P.
Quality frame was delivered on time at a good price
natasha M.
Couldn’t recommend this team at Pacific Werribee enough! Not only were they very prompt with the production, the quality of work was crisp and so modern but the team themselves were so kind and genuinely felt that they cared! It was a great complete experience from start to finish. 6 star rating if I could!
Angelo D.
Got my degrees framed here along with my girlfriend. Got to reunite with a highschool friend of mine, and she did an absolute amazing job helping us choose the designs we want and making our degrees look stunning. Don't sleep on Ebony's eye for detail and art amongst the muck. She did an amazing job! Definitely will be coming back for all my framing needs.
David
Awesome place! Fantastic service and premium products. The frames they sell are really great quality, the wood is much denser and has a nicer grain than the cheap ones from Kmart etc.
Cameron M.
Great, friendly staff with fabulous end result. Trusted with important pieces and never let me down.
Adrian
I recently visited this picture framing service and I'm extremely pleased with the result. The staff was very helpful in guiding me through the process of selecting the best frame for my artwork. They took their time and made sure I was happy with my choices. The final product turned out great - the frame was of high quality and beautifully crafted. I appreciate their attention to detail and their commitment to delivering a top-notch product. Overall, I highly recommend this place if you're looking for a knowledgeable and skilled team who cares about their customers and their craft.
Sue W.
Absolutely thrilled with the mounting of medals for one of our elder fire brigade members. The suggestions of colours and frames worked so well and I can't wait for our next brigade meeting to unveil it to our members. It just looks amazing.
Emilia T.
Love this place
Patrick B.
Went in to get some advice and a quote for framing a hand made cardigan. Was so happy with the staff and the product, that I decided not to bother shopping around.
marcus R.
Superb frame solutions for all requirements (i had a photo, print, and cricket bat to frame) pricing, to final delivery. Highly recommend and will choose this location in future
Steve A.
Very friendly staff, very handy opening hours and a quicker than anticipated turnaround of the two custom frames we ended up purchasing. Will go back again
Rosie P.
Very good job for framing
Priya P.
EXCELLENT SERVICE! I cannot recommend this place highly enough. I had an incredible experience at the Werribee store with Lucy. She was friendly and thorough in providing all the information that I needed to be able to have our family photos printed.
Helen R.
I’ve now had two things framed at Frames now and must say I’m ecstatic about both . The frame and matting for my mother in laws photo is just stunning 😍 I highly recommend Frames Now Southland , thank you
Stephen D.
Don't get many items framed and gave Frames Now a chance. They did a great job on my first picture and followed this up with an equally good effort on item 2.The rating is a cautious one as I have no one to make a comparison. That said the staff were friendly and helpful. The price seemed ok for the quality of frame and workmanship. I will go back when I have something else to frame.
John A.
Got two items framed. Great service with value for money price. End products just perfect and timing spot on :)
Cory M.
Frames Now where amazing to deal with.From taking in my original concept to draft design and the finished product was an exceptionally easy processThe staff where very informative and made regular contact throughout the process
Anneka K.
Very professional, very thorough and made sure I got exactly what I wanted and the quality is fantastic and a fair price! It’s beautiful, very happy 😊
Rebekah S.
Friendly, knowledgeable, professional service. So very impressed with the quality frames that have enhanced my portraits. Will use these guys again.
Florence M.
Professional service, great quality prints & frames
Naomi B.
Very busy so there is a slight wait at times however this means when it is your turn you have their full attention. Very happy with Sally’s help and advice, along with prompt processing and professionalism. Well priced and was initially advised a 2 week turn around but got my 2 x canvas artworks stretched and framed in 1 week. Thanks!
Chelsea T.
The staff are so helpful nothing is a problem and you always feel se well looked after. Their advice and guidance with framing options is priceless.
Mitzi T.
We were very happy indeed with the assistance we received from Frames Now. They made excellent suggestions and were very generous with their time - keen to see that we were 100% happy with our choice. Our pictures were ready when they said they would be. Great service. We will go back to them next time
Ana K.
Very happy with the multiple photo cut-outs shapes to fit my 2 large frames.. just amazing the finished product and will use Frames Now when I do my next lot.
Kim S.
Very helpful. Took the time to make sure they understood what we wanted. Husband very happy with his framed prints. Thank you
Elisa I.
Great service, incredible turnaround time and I would use them again. Highly recommend
David J.
We were delighted with the service given to us by Delyce .She listened to our request, willingly provided advice in helping us select the correct frame, colour and edging. Very happy with the result. Highly recommend.
Mitchell H.
My experience was brilliant at the Doncaster store. My consultant really took the time to understand what I wanted and went above and beyond with breaking down the process in detail and walking me through the options in store. Would recommend to anyone looking for someone in regards to framing anything.
Mem Mark S.
I am really pleased with all my 13 framed images processed by Bayswater FramesNow. Right from the handy online choice of matte and frame to the helpful instore staff, it was a good experience. And the quailty of their printing service is at a high level.
Lachlan H.
Has been a great experience.Super lovely staff, and have been really helpful throughout the entire process. Would highly recommend for all your framing needs!
Tom R.
David and the team at Frame Now Doncaster are simply incredible. The time and energy spent in sharing their expertise and knowledgeable for best result was inspiring. Some of the best retail service I've ever encountered. I look forward to future artworks being framed by you. Well done David and best wishes for 2023.
Pamela M.
The service I received from Marina was so damn good. I had 8 pieces to be framed and she shared her knowledge and guidance so that I achieved over and above my expectations. Thanks Marina:) BUT, and not a but for Marina, for the company. It was 36 degrees yesterday, I was looking for frames and playing with mats and I was there for over two hours, and I was absolutely dripping in sweat. You have two piddly fans that do nothing and expect your staff and customers to be happy. If it wasn’t for Marina I would have left and gone somewhere else. I’m begging you. Please have a little more respect for your staff and customers and get proper cooling installed. As I was leaving I was going to impromptu buy another picture but the queue was eight deep (also more staff might be an idea) and not worth waiting in the heat for another hour.
Kate S.
Absolute game changer! I had an existing frame and odd-sized artwork that needed a custom-sized mat board two days before Christmas. Frames Now Doncaster provided excellent service, was able to cut a double mat board to the size I needed and the process was so easy (including a text message when it was ready to collect, much quicker than expected). So great to have this option within the shopping centre, so you can complete other jobs while waiting. Also seemed to be a good range of ready-to-purchase frames, as well as lots of options for custom framing.
V L
Huge selection of custom frames, very knowledgeable staff, my prints are looking amazing!
Georgina G.
The staff at Surrey Hills Frames now are super friendly and helpful and very knowledgeable on what will look good/work in terms of mounting and frames. I very much appreciated the time and effort they took in helping frame up 6 prints. Would definitely use again. Thanks for the great service.
Marilyn C.
they did a good job on framing our pictures. Recommend Frames Now
Maryanne H.
Wonderful professional and friendly service and assistance.Highly recommend!
Wendy G.
I have used Frames Now twice and have been delighted with the final product. Also, the staff were very friendly and understood what I wanted. Highly recommended them.
Jasmin B.
I really appreciated the amount of effort put into helping you find what frame best suits your piece.
Danny U.
Great, friendly and helpful service. The frame was ready ahead of time and looks fantastic!
Lucinda C.
Glen Waverley .. you exceeded my expectations ! Delyce helped me choose frames for my antique prints and I was so happy I cried !Excellent work ⭐️⭐️⭐️⭐️⭐️⭐️
Michael
Very happy with the final product and service from Frames Now Bayswater. Framed painting was ready earlier than expected.
Pam Pincott (.
Thank you !! had a difficult task choosing suitable frames to suit old photos to a more modern look but still look elegantEnd result pictures look amazing 😃
Margaret H.
Lachlan was very courteous and helpful when I wanted a piece of art work framed. He took his time to explain to me what was required to frame my picture. Thanks.
Monique W.
The staff at the Bayswater shop were very knowledgeable and helpful. The shop had a wide range of options and well stocked. This is a place I will return to for future framing and printing needs.
Colin B.
Cannot fault this business. I brought in a art piece of my deceased cat.Staff were very friendly and helpful.Went through step by step with staff choosing sizes, colours of frames, backgrounds and types of glass.Finished product is amazing! Thank you
Justine E.
Staff member was lovely and I’ll definitely be going back!
Rogue
First class service and great value for money. Very happy with the product.
Xavier Z.
Great friendly service.
Ruairi D.
Fantastic service with a great range of different frame/glass options. I had no clue what to look for going in but the friendly staff did a great job explaining my options, and I'm very pleased with the result.
Peter S.
Fast, friendly and professional. Plus a great result with our artwork in a lovely floating frame.
Laurence De M.
Quality finished product and amazing service, all staff took the time necessary to assist us with our purchase
Robyn T.
I went in with a painting (Pro Hart) that I wanted framed within a box frame. The staff member that helped me was wonderful with ideas and service. Such an easy and rewarding experience.
Peter B.
A very pleasant staff, was offered suggestions, and it was great to find the premises had its own parking. The only negative was the cost (high)
sophie D.
Loved the friendly service, options offered and reason and explanations behind each suggestion. Follow up along the way and final pick up was very thorough. Thank you for my first experience…. I will be returning as I got to appreciate the art, time and love put behind the hard work involved in professional framing. Thank you
Roslyn P.
The service was friendly and knowlegable. Our picture was framed and ready ahead of schedule.
TeAroha V.
They don't do passport photos as advised over phone call 👍
Andy W.
Great frames and the free artwork printing included in the price was brilliant.
Kayne C.
Driven past a thousand times, and finally needed a frame. Super friendly attentive staff, pointed out the frames from the sizes of prints I had and added suggestions. Tons of options. Straight forward pricing in and out in 5 mins. Highly recommended.
Jeffrey P.
Excellent work. Well packaged for transport.
Grace G.
Amazing service and the end result was beautiful. Will be back again.
Peter C.
Great service and nothing was too difficult to look after my requirements
Janet K.
I went into Frames Now Southland with a sketch that was not valuable in money but very sentimental.The young man that served me gave me all the time and attention helping me find the best frame that suited the sketch work.He did not rush me and try and sell me something I didn’t want.I picked this up today after only one week. It looks amazing. Thank you very much for helping me.
Greg N.
I recently ordered and received a beautiful custom made frame from Frames Now. The staff were really helpful and the process from end to end was quick and easy.
Wendy V.
These guys were fantastic, great advice and very happy with final product. Would highly recommend.
Linda R. B.
I've been buying my frames here for years now. The staff are always very helpful and professional, and even showed me the best way to do the mounting myself for an exhibition when I first started exhibiting (their framing service was booked up for a few weeks at that time). Great service - thank you! 🙂
Fiona H.
Lots of beautiful frames to choose from. They were helpful in getting the frames I needed and adding the string so they could be hung at home.
Koroppu W.
Top class customer service 🖼
Catherine V.
Friendly staff, very helpful and loads of knowledge. Happy with the service and end product
A. G.
Very helpful staff and beautiful framing. Stef went above and beyond to assist me with selecting frames, ensuring the finished products looked as perfect as possible, and even with getting them safely into my car in the rain. Excellent service.
Jo C
Great easy custom framing- no issues. I framed an acrylic on canvas aboriginal dot painting in a floating frame to give it a contemporary look.
David C.
Service was great and range of options extensive. Staff friendly and helpful.
Adam M.
Great experience. I dealt with Adam who had all the knowledge I needed. He provided me the perfect solution and I'm very grateful. Thanks.
Sonia H
Came in here to get my certificates framed. Service was amazing, they were patient and did an amazing job. Managed to get my framing done on the spot - thanks again!
Ajay K.
The staff is really professional and understood all my requirements for the pictures print and framing. The framed picture is of outstanding quality and I would highly recommend frames now.
Helen Y.
It is great to have a frame for my important certificate. The staff in Frames Now Doncaster is friendly and professional.
Lukey S
I had to have a print framed within 4 days and the amazing lady Sally? I think? Was so great and managed to have it framed beautifully the very next day. Amazing service and a beautiful, high quality finished product! I’ll be using this as my “go to” for future framing.
Kenneth C.
Had Frames Now re-do a 40 year old oil painting we had. Wow come up great. Also did my Fire Service Medals in a bordered frame with a photo. Very happy with the result. Staff were really helpful & great to deal with. Thank you so much. Ken from Croydon.
elle S.
Super helpful with assisting me to find an already made frame.
thomas P.
Had a good experience interacting with them and got the frame delivered ahead of shedule
Ani
Really helpful lovley staff & great parking... best if you know what your looking to frame .
broadwaysongs
Great service and affordable framing.
Kai P.
Friendly staff helped me pick a frame for my certificate and provided excellent suggestions for boarder colours. Fast turn around and easy collection. Would recommend to friends!
Heidi F.
Great help from staff and advice and my needs were well taken care of. Thanks Bayswater team.
Meg M.
Fantastic service from all the staff at Surrey Hills. I came in with 6 items to be framed and was very impressed with the time spent picking the right frame for each item. They were ready in less time than stated and the quality of each frame is excellent. I’m looking forward to going back and getting more work done.
Antonina V.
I was impressed at how quickly it was framed and such a good job was done for me.
Ourania
Excellent service! Absolutely stunning framing. Really helpful suggestions in choosing frame.Highly recommend.Thank you
Pepe F.
Wonderful service from the ladies in the Werribee Plaza. We love our massive frame. Thank you so much 😊
Belinda C.
Delyce was very helpful and gave me great advice on framing prints for my daughters birthday - and managed to get them done in super quick time so she will have them on her special day. Thank you so much.
Jimmy J.
I took 2 photos and 2 prints into Frames Now they were very helpful with advice and good to talk too.Very professional and efficient service highly recommend them to my friendsThanks again
Harrison B.
Great customer service here. Adam was super helpful with choosing the style and colours for my job of two certificates. He answered any questions I had and my order was ready sooner than I expected as well. Thanks!
Terry T.
We visited Frames Now Bayswater to have an educational certificate framed. The staff were extremely friendly, professional and assisted with our choice of frame and mounting. A very quick decision was able to be made (by us) - we were very happy with the result!
Greg M.
Good experience as a walk up to the store. A suitable frame was provided quickly along with clear instructions.I will certainly be back for my next gaming need.
Bill P.
Right from the get go Frames Now Bayswater was easy to find using Google, and a real bonus as it is not far from home, so - let's give it a go!!Arriving at Frames Now I parked in the off street customer bay, and walked inside to a pristine (almost clinical) showroom, a wide range of prefab Frames, and custom frame designs.Greeted by the friendly Marina, I explained what I was after, and expected to hear - This will be a custom job (over $100) to frame a WEG print I have had for some time.Marina then tells me we have those in stock, takes me to the frames, where she showed me wood, mocha, and black offerings, and under $90.I pay using card, am advised there is a 10 year guarantee on the frame, and that I can have my invoice sent to my email.💥 BOOM - That's what I call AAA+++ service. I will be definitely shopping there again and telling friends and family.Thank you Marina and Frames Now!!
Michael H.
The friendly staff and prompt service were appreciated by me. They were happy to spend time with me, offering suggestions and providing explanations about each alternative. The finished product was great. Both artwork and print item were framed. I would have no hesitation in using their services again
Linda G.
Great service very helpful in making suggestions for a very unusual item for framing. Also recommended a good photo shop for the additional photo I wanted in it. Now that I have picked up the finished product I am even more impressed at how they have done it. My frame was for a 6th level black belt from Japan, unusual size, calligraphy and the result is great matching with the red chop and positioning within the frame
Claire T.
Great service from Frames Now Doncaster, expert advice from James and a quality finish with a bonus quick turnaround. I will use them again.
Emile B.
Very satisfied with my custom mounting boards for the acoustic foam in my music studio - waited less than 10 minutes for them to be made and Amber was super helpful!
John W.
Delyce was very helpful picking out a frame and providing advice on the right dimensions. Also provided lots of updates on any delays/when the frame was expected to arrive. Thanks again!
Claire
Really happy with how my framing turned out. Tracey was fantastic and very patient with my indecision about how it would look. Very, very pleased. I think we've done the painting justice! Thank you!
Maggie O.
Very great service & efficiency.
troy B.
Amanda was fantastic with my R2D2 puzzle. Highly recommend
Kerry B.
I was absolutely thrilled with the framing of my beautiful artwork. The advice on framing it from Marscelle was perfect.I couldn’t wait to get home to hang it up. It looks amazing. I am already organising the framing of photos of grandchildren with the help of Marscelle
Nicole F.
Customer service from Frames Now was friendly, informative, effortless and prompt as well as cost effective. Could not be happier!
Katie J.
Very friendly and helpful staff. I had a oddly shaped picture and they helped me find a frame and cut a mat for me as well. Reasonable prices and it looks great!
Renee N.
Having three large artworks to be framed that I’ve longed for ages I was really impressed with my initial contact and suggestions. So I left the works and a few weeks later I got a call they’re ready . I was so excited to see them finally framed up and looking amazing. The staff were so helpful and even helped carry them to my car . I’ll be back with more to frame . Thanks. Renée
Jessica N.
Had a great experience at Frames Now Doncaster. James was an awesome help picking out a backing and frame for our puzzle which we’re really happy with. Fantastic product knowledge too helping us find the best and most cost effective option to frame up an unusual sized picture.
Adrian C.
Been here a few times now, the staff are really good at what they do and offer different solutions depending on requirement. We have had 9 paintings done now and will continue to keep coming back.Thank you!
Mavis U.
I was delighted with the work I had done at FRAMED Doncaster Westfield. The staff were extremely helpful and the picture I had framed was enhanced by their advice. I’ll definitely use them again
Louise C.
I have used Frames Now for many years. Their work is amazing. The staff are lovely and so accommodating. They spend time with you and allow you to make the best decision about your framing needs. I have had art work, hand embroidery and photos framed, couldn’t recommend them highly enough.
Ben D.
Great service and assistance from Sally in store at Southland who was very helpful and professional. Custom mat bots cutting came up very well! Thanks.
Pat C.
Hello,I went in to Frames Now , at Pacific Werribee this morning, looking for a specific size frame, and Yvette was very helpful.Yvette was able to show me what frames were available in the size that I wanted, and was very friendly at all times.I will definitely go back when the need arises again.Many thanksPat
Ed W.
Excellent framing shop - the staff are knowledgeable - gave great advice about the framing for my drawings - the finished product looked awesome - and they are always happy to chat about art and galleries.
sun F.
The team did an amazing job helping me choose the best frame and mounting boards for a special needlework. It looks amazing and am very happy I chose to use Frames Now
Tanya S.
Fantastic Customer service, a big thank you to Kimberly, a pleasure to deal with and a great help with getting a movie poster framed for my husbands 50th birthday. Will recommend Frames Now Doncaster to everyone.
Terry M.
Very happy with the framing of tapestry. Looks great
Shu Shan T.
Great service in store, very patient with helping me choose the right frames and giving me useful suggestions. Frames are great quality and the finished product looks awesome. Highly recommend
Irene W.
Great customer service and advice. Very happy with my poster being professionally framed.
Bree W.
Amazing staff, very helpful and friendly. Quality work and service.
Marc B.
Fantastic friendly service. I did my homework on the very easy to use website, then popped in store where Amanda in particular was incredibly helpful. Thanks so much for making it so easy. 🙏👌🙏👌🙏
Martin R.
I ordered wooden frame for map, quite big. It turned up awesome. Map looks gorgeous it that frame. Very good customer service 👍
Tracy J.
Have had many brilliant experiences here - may not be the cheapest but quality and attention (plus help to choose) are second to none!
Kate C.
Had a fantastic experience and got five pieces framed in a mix of pre-made and custom-made frames. Regardless of my choice, they were beautifully mounted and I'm excited to hang them on my wall
Darryl M.
I had certificates framed and the assistant helped me through the options from an off the shelf frame to a full custom frame. I chose the hybrid of the off the shelf with custom borders. The result and the service were excellent, the price was reasonable and the outcome was as good as a full custom frame.
Maike P.
Fast efficient service with accurate results. And very reasonable prices. Staff were all very attentive and friendly.
Meaghan W.
Very professional outfit. I went to get school memorabilia framed and the staff were very helpful with their suggestions and quoting.
Anne G.
The staff at Frames Now were so pleasant and helpful.i would recommend the business to anyone.
Geoff M.
Friendly staff good service quality product i would recommend Frames now
Michaela W.
Great help, showed different options and designs!!
Trish
Fantastic friendly service. Shop assistant went above and beyond with advice and assistance. Extensive choice of product. I was really happy with the service and product I purchased
Robyn W.
Very friendly, helpful staff member who assisted with my framing choice. Very patient explaining all color choices and glass options. The finished product is fantastic. Thankyou.
Jude G.
Good customer service. Dependable efficient quality service.
Amy De A.
Fantastic, helpful and friendly customer service by the team at the Southland store.They spent time with me helping me choose the right colour combinations to frame my art and i couldn’t be happier!
Alan F.
Very helpful and friendly device.
Barbara G.
Customer service was amazing, Lucy was great with recommendations and super quick turnaround, as I needed framing done same day. Would highly recommended Frames Now
Lachie T.
Tracey was really helpful and the frame ended up just how we wanted it. Definitely recommend.
Chris T.
Delyce was very helpful and efficient. Good price. Thoroughly recommend.Caprice and Chris
Glenn G.
I cannot recommend these people highly enough. Our mother turned 100 and received the letter from the Queen. Yvette was brilliant in her understanding of the situation as mother passed away 3 weeks after her birthday so the letter becomes even more significant to the family now. The framing and final presentation is beautiful. Thank you.
Joe C.
Great Service
Fiona B.
We were assisted in selecting the perfect frame, border and glass to suit my son's painting. We are confident it will look lovely for years to come.
Mathieu L.
We had a great experience at Frames Now! We received very good advice and customer support was lovely. We will come back!
Debra T.
I have had quite a few photos framed here, i'm very happy with them.
kohinoor K.
Excellent customer service and our photo frame came better than we expected.Highly recommended and will see you soon for our next job
Anne S.
The staff were very helpful in finding the frame and coloured cards to match an existing framed item. The manager knew her products very well and the trainee was very helpful.
Trevor
Collette was a great consultant and made the choices easy.
Helen D.
Very helpful, lots to choose from! Thanks
Helen S
The staff were super friendly, helped me select my colour border, then trimmed it to the requested size within a couple of minutes! Great customer service!
Sheree Z.
Loved my experience at frames now Bayswater. Their attention to detail and communication with me was perfect. Will be back ⭐️
Vandergoogles
Took an unusual piece of art to get framed and was helped enormously by the lovely staff who were helpful and very knowledgeable. Their suggestions were terrific and I now have beautiful piece on my wall that looks fabulous. Their attention to detail is first class. Thank you Frames Now Bayswater. Highly recommended.
Hema D.
Good service . Happy
Thomas J.
Friendly staff and reasonable prices. The staff went above and beyond to look for the right frame for the right budget!
Morry F.
Excellent service and framing job.
Lesya D.
Steph was very helpful in customizing mattes and framing an old book and blueprints for me.The quality of the frames, mattes and custom piece is second to none.I would highly recommend these guys
Lyn L.
Excellent staff, friendly and efficient.
Peter H.
Staff friendly, polite and attentive to requirements and provide practical advice. Communication great (per completion of order via sms) and item ordered was as expected. Thanks for a great service.
Jessica K.
Amber at Frames Now Prahran was excellent. She provided exceptional advice in regards to frame and board options. This was my second experience at Frames Now and both encounters have been seamless.
susie M.
great customer service and communication thankyou (werribee store)
Martina H.
First time here today . Good service and expertise given to me to put a new painting in an old frame. Reasonable cost. Shop is so clean and tidy. Love their ready made frames too. Easy parking out the front at 12 pm. Worth trying here.
Kim-Anh H.
Needed a custom sized matt board for a pre purchased photo frame. Rang then up and visited the store that same morning. They were able to measure up the frame and photo and cut the matt board on the spot. Staff was so helpful and knowledgeable and made my experience worth the trip from the city to Windsor. Couldn't be more happier with the outcome of the product, pricing and service. Highly recommend. Will definitely come back!!!
Hayley K.
Thanks to Madeline for her great in help in assisting us with the purchase of two frames. Great quality at a reasonable price.
Ian E.
Attended the shop twice - once to order and another to collect. Both salespeople were extremely helpful and knowledgeable. Order arrived in the timeframe originally specified. Product quality was good. Store is very well presented.
Arjun R.
We were extremely pleased with the service, turnaround time and final products we received at Frames Now. Kimberley was extremely patient and attentive to our needs and took the time to run through multiple options and gave us great suggestions for our pictures. We were very appreciative that Kimberley also suggested a change to the type of framing for one of our pictures a week after the photo was processed in store, definitely made a huge difference.We would definitely recommend this store for any of your framing needs.
Bev M.
Friendly, helpful staff who provided excellent information enabling m to make a good decision. Would go back to them if needed to buy more
Neil M.
Very friendly, very helpful and very professional. Couldn’t be more pleased with the service I received. Best of all, the beautiful frame I bought was made in Australia!
Janey B.
I brought a print on line took it to Frames Now at Hoppers Crossing. I had no idea what type of frame I wanted and the girls were so helpful. I picked up my framed print today and I’m so happy. I’ll certainly be going back there again and quite reasonable
Cal S.
Great quality, lovely and helpful staff, quick getting my framed print ready for collection, expertly done and easy to find which in a shopping centre can be hard! Would definitely use again and recommend.
Caroline B
Super friendly and helpful staff
Wendy J M
Framed an old slightly torn sentimental piece for me and did a brilliant job of ensuring the rips can't be seen. Excellent assistance in helping me choose the right frame and border.
Nicole A.
Needing to frame a shirt the team at Frames Now were super helpful in sizing the right frame to make sure it look fantastic.Super happy with the results and the service from the team.
Stacey D.
A lovely experience getting a big work stretched and framed. Tracey provided expert information about how to best display my art plus it was finished quicker than originally estimated. I am very happy and will come back
nippy88
Great advice and service in frame and glass selection for my jigsaw. Thank you Delyce... looks great. Kim. ...I've had several other items framed at Frames Now since 1st jigsaw.. all with excellent results. Highly recommend frame /matting selection skills by Delyce and museum glass to minimise reflection.. worth it!
Paul W.
Nice frames! We bought some and now we are looking at nice pictures in our house, service is friendly and courteous.
Hayden H
Went in for some custom framing. Staff were really helpful and gave great advice on what they would recommend. Order was ready for pick up early. Overall, a great experience and would definitely come back.
Shane L.
Fantastic service, professional and courteous. So happy with how my item turned out. If you ever need something frames that looks the goods, get on this group!
Jonathan Z.
High quality frame, great customer service
Neal C
Fantastic service and quality work. Had a piece I need for my daughters birthdays at short notice (about a week). We got really unlucky and got the Rona 5 days ago so it was even more special they had it ready today so my little girl didn't missed out. Wonderful empathy at a tough time in life. Work is incredible. Will be back again soon.
Cindy M.
Fantastic Service, Great Advise and Awesome result
Susan W.
I ordered a custom framed print from an artist in Perth. Sadly the delivery to Melbourne left the frame with some damage so I took it to Frames Now in Bayswater, Victoria. The staff we're really helpful in going through my options for how they could repair it. Work was done quickly, communication was excellent and it's now good as gold. Very happy. (The artist paid for the repair)
Vikki P.
Love my new framed painting! Not only did I get one painting done, Frames Now fixed another one for free. It had come loose in its frame. This was the first time I had used Frames Now, and I will be going back. Thanks!
Nicole S.
Collette was super helpful, polite and very knowledgeable. Will return 👍
Peter J.
Dropped of a picture for repair they were not busy so fixed it on the spot. Great customer service told us exactly what they were going to do and why. Recommend
Cat W.
Super friendly and helpful with speedy turnaround! Highly recommended.
Becky
Really happy with my artwork which I got framed here. The shop assistant was able to help me pick out a beautiful frame at a reasonable price, and helped me choose the right glass for it.
Charlie R.
Personable and experienced about the product. Happy to accomodate my requests for customisation i.e. I took in a specific backing that I wanted used. I missed their Xmas deadline but they still managed to get my framing done in time for Xmas. Excellent quality and value for money.
KG
I popped into the store today and Marscelle was unbelievably helpful. Very kind, knowledgeable, patient and professional. I will definitely be back in the future. Thanks again to Marscelle (who may have saved my family Christmas!). I couldnt be happier
Edward Q.
Great friendly staff, helped me figure out a fantastic on the spot custom fit option just in time for Christmas!
Terrie F.
I had purchased a canvas online so I took it along to Frames Now for their advice how best to display it and to make it happen. Very happy with the service, speed of completion and the end product
Adrian A
Delyce (The lady at the Glen Waverley shop) was extremely helpful and assisted me with great advice in relation to the frames. I searched Myer and David Jones for but got nowhere with the Big Stores - not even assistance at their frames department
Michael E.
Service was excellent, the staff was able to show me exactly what I wanted, had all the answers to my questions, were professional and even carried my frame to my car for me. Highly recommended and will only get my picture framework done here from now on.
Pamela M.
Fantastic service. They rejuvenated a photo and it looks great. Very happy.
Mark W
Knowledgeable and friendly staff. Huge selection of frames and matting. No issues with communication and framing was completed within provided time frame.
Cheryl B.
Such a great framing shop. Staff are so friendly and welcoming. Their knowledge and ideas exceptional.You think you know what you want but they open your mind to different things. We had a painting fall down off wall and frame was damaged but they managed to repair it for us which we were so grateful for. Highly recommend to anyone, you wont be sorry.
Scott O.
Very helpful, great ideas. Fantastic outcomes.
Sandra G.
Friendly, prompt service to have a family heirloom framed - an old celluloid family plumbing business sign to give to our 4th generation plumbing apprentice for Xmas!
Rob D
Really pleasant experience. Staff were happy and willing to help and explore different options for my pictures.Then when i picked up the frames the quality was a high standard.Would recommend them to anyone
sarah R.
Staff are so helpful. Great choices and suggestions and end results are always really special. Highly recommend
Yasmine L
Amazing customer service at the Doncaster store. Great quality frames and reasonable prices. Will definitely be back again!
Matt H.
We have had several items framed here, the staff are extremely helpful and knowledgeable. The end results are always excellent!
Stuart C.
A great group of people. Very knowledgeable. Good range of products.
Amelia M.
It was very busy so we waited a while but service was excellent.
Melissa B.
Great customer service. Staff are friendly and helpful.
Shannan F.
Super helpful team made the process of choosing from the many options easy. Really happy with the end result. Has refreshed some older family artwork into our modern home. Thank you!
Kai
It was a delight to work with Tracy. Tracy helped me choose the right colour for the frame as well as advise me on the glass that would enhance the presentation of the artwork.
Melva R.
I walked in not knowing what to do and Yvette was brilliant in making suggestions, giving me ideas and I couldn't be happier with my experience or the outcome.
Vivienne H.
It took me months to stitch my cross stitch piece, so I was nervous about getting it framed. I could not be happier with the result! Thank you for the time you spent with me discussing options and for the skill in the finished product. I feel so happy every time I look at it!
Anne-Marie L
Great place to get something framed!! Staff are very friendly and professional. Spend a bit of $$ but totally worth it!
Deepak H.
A place to get alot of frames sizes.
Jacqui D.
Our experience at Frames Now Bayswater was outstanding. We had two watercolours from the 90s reframed to be more contemporary and we love the result plus they were ready a week early! A special thanks to Amanda for her consultation.
Francesca L.
I dealt with Yvette and she was helpful and kind. Same day service which was also a bonus. Thank you girls!
Kerry Kornhauser O.
I was in an urgent hurry to have my pictures framed, on the day. I was delighted to receive a message that the job was completed in just a few hours! the service was very prompt and the quality not compromised. Many thanks Frames Now
Fiona H.
Great & fast customer service!
Yarra Valley R.
Great service and very friendly staff
Neil C.
Fantastic service, and a great process of walking you through options to make your painting look its best. The final product was exactly what we wanted, and the quality of the work is exceptional.
Kevin M.
I had a limited edition print which I wanted well framed and the website was pretty good in showing the different options. The store person was really good in laying out all different possibilities, frames, card, glass and it was very helpful to see how they looked against the print to make a decision. The print had some ripples due to water damage and they were mostly removed in framing and it was pointed out it might not be perfect before the job was done. There were no time pressures in looking at options and no sales pitch to choose a certain option, just attentive, informative, friendly. The end result was fantastic and it has pride of place in the living room. Great job!
Ron F.
This particular shop we found to be very helpful and fast. We needed to get a frame etc . ASAP and within 15 minutes we had it with a specific mounting board. Superb staff.
Philippa F.
The team at Frames Now were so helpful and creative in assisting me to find a frame that really compliments the picture I was framing. It was ready to be collected on time too. Thank you
Andrea F.
They treated my pictures so carefully and helped with ideas for framing that suited my needs. I have been to other framers, but I will alwasys come to Frames now from here on- they were just great!!
Serena
We had such a great experience working with Marscelle & Dean at Frames Now in Surrey Hills. We were so excited to see our print and custom frame come together. The final result was as stunning as we had imagined/hoped for. A large selection of frames matched with wonderful service. We will definitely be back again. Thanks Marscelle & Dean
Matthew S.
Absolutley fantastic experience, great help in finding the right solution for me and my framing needs from a knowledgeable and friendly face, would certainly recommend
Pare P.
The items I had framed look exceptional. These gifts are going to be received with blessings. Thanks Frames Werribee
Henk van den B.
I like that they were happy to provide me with various aspects to help me create picture frames, however, I wondered why I would bother given the range of frames right there in front of me. I do enjoy creating my mat sizes and they have a great range of mats. It's the place that will provide with what you need.
Jim
Fantastic service staff. Excellent advice won us over.
Katie D.
Very happy with framing, lots of choice, helpful service, good quality.
Krysia W.
Super friendly and helpful staff. Quick and easy service. They had exactly what I was looking for. Even carried my large awkward purchase to the car for me! 😊 Thank you!
Brenton K.
Efficient and friendly staff, very happy
Jakub F.
Beautiful frames and fantastic customer service. Very highly recommended.
Geoff H.
Kimberly offered excellent suggestions and quality design. Would strongly recommend as a beautiful frame was delivered.
Marianne T.
Third time purchasing from Frames Now. Twice online and personally in the store to select a frame for a painting of my beloved pup. Store assistant was very helpful showing me what was available for the size I required and added a cord to hand it by. Highly recommend.
Paul W.
Had the best service by Libby. She was most helpful and provided excellent advice. Very happy with the framing job too. I would highly recommend!
Keith S.
The girls here are very experienced and easy to work with . Great result 10 0ut of 10.
Julia C.
Thank you Frames Now for your help in choosing just the right frames for my piece. I had an idea in my mind about what I needed but Rossi put down just the right one. I would never have chosen this frame but Rossi knew just what was needed for my special piece. Great help and well priced.
Craig M.
Very friendly , attentive to detail. Exactly what I was after. I needed a custom framed sports jersey frame made , and they exceeded my expectations and needs. Really love what they’ve done. I’ll be back for more. Thank you.
Yvette C.
Exceptional service with fast turn around for a last minute gift. Thank you James and Yvette for your help.
Mark A.
Extremely helpful and friendly staff. Have been several times and entrusted my precious photos/memories with them. Steph at the Bayswater store is awesome. Thanks Guys
Colin B.
Welcoming friendly helpful staff solved my framing problem in minutes at a fair cost. Look forward to going there again!
Alan R.
Great to receive a message to say my picture was ready to be collected before due date. Delighted with the finished product and looks wonderful on my wall. The old frame did nothing to enhance the limited edition. Diane
Jonathan S.
Marvellous experience at Frames Now Doncaster. The staff provided great support and advice, helped me to decide the best combination of frame features to really make the photos 'pop'. Couldn't have managed this on my own. They really know their stuff!
Karen B.
The staff at the Surrey Hills store are fantastic. I have had a couple of projects for work and private work as well. I am thrilled with my new frame around a sentimental piece and the framing jobs for my work are great quality at a good price. The assistance I received was very professional and they were incredibly helpful. I would highly recommend using Frames Now, I'm going back with more private work. A very happy customer.
Daniel M.
Really excellent service, very clear about options, timeframe, and cost. Will be going back for any framing and canvas needs
Gordon T.
Great job guys. This is the second lot of farming you've done for me and I couldn't be happier. The quality is fantastic, your attention to detail was great and the turnaround time was even better than promised. The whole experience was a pleasure from the warm welcome at the start to the excitement of seeing the finished results at pick up.
Aravinda
Awesome place for great frames and excellent service
Anne-Marie H.
I was extremely impressed with the service, ideas and final product in the framing of University Certificates and some craft work done by my very, special aunt. I was shown various options, given plenty of choice in frames and felt a great sense of confidence in the sales manager who guided me in the final selection of frames, matboard and glass. I am thrilled with my selection of Museum glass to show off the impeccable handiwork of my aunt. Throughout the framing process I was kept informed.. I would not hesitate to recommend Frames Now in Bayswater.
Jasmine S.
Frames Now Baysie were just the best. I had a large heritage family photo which needed re framing and it couldn’t have been easier. The photo was of my great grandfather when he was a principal. The framing adviser really knew her stuff about UV and glass and preservation framing but didn’t push me too hard to spend a small fortune. Help with the best harmonious framing was also easy and low stress. All in all - I couldn’t recommend them more highly.
Christina H.
Came in to get something framed as a mother day present. Dean was sooooo amazing from start to finish. He has explained that for them to do it there it was a minumum 2 week process, so he helped me with a DIY solution that I was able to do in time for mothers day! He was so lovely and his customer service was 10/10. Will defiantly go back purely because of the fantastic service I received
Gavin S.
Really great service at the Doncaster store, Great advice on how to choose colours and style of framing. The frames turned out really well
Rachel F.
I went to the Doncaster store today to get my degree framed and the staff were extremely helpful and attentive. They showed me a large range of options and what everything would look like as I took in the certificate with me. They are very reasonably priced too! Highly recommend
Vladimir Vlada B.
Large selection of frames, high quality and phenomenal service!I have to thank Kimberly for her help with the choice, advice, and kindness.I recommend it to everyone!
Lindsay F.
Friendly and professional service. Great value. The painting looks great! We just wish we'd framed it sooner. Thank you!
Roxanne A.
Always great service and Delyce is a delight to deal with!
Michael D.
Great place for any type of frames..if you don't want the best...then do it your self cause it's not always cheap
Iain P.
First time I've been to Frames Now - great service and very efficient. My custom frame was ready earlier then expected and the quality of the workmanship is excellent.Jade was really helpful in selecting the frame and mount. I'll certainly be back and recommend them to others
Stuart L.
Love Dean's approach to creating framing statements that help tell the picture story. Many thanks.
Angela B.
Excellent results!
Jordan P.
Had a great experience with Lucy. She put together a beautiful frame for a birthday and was very professional. Would highly recommend!
Sarah L.
Thank you to Kimberly, who helped me pick the right frames for my old photographs. Very happy with how they have turned out.
Grant T.
Great experience, quick and easy and extremely knowledgeable with the perfect range
Maria P.
The staff were incredibly helpful, very knowledgeable, my frame was ready in 10 minutes. I have a few paintings I need to frame and I will not go anywhere else but frames now Doncaster.
Simon C.
Good service and product. Fair price.
Stephen T.
Quite a large variety of frames
Helen L.
Thankyou to the manager at Surrey HillsThe advice and suggestions for my framing project were greatly appreciated. I would highly recommend the store and staff to anyone who was planning to frame either a painting or memorabilia.
Luke C.
Great experience. Delyce was very professional, she helped me with a lot of patience. The frames look amazing.Highly recommended.
Meg A.
I received excellent and attentive customer service, the subject matter was respected and I was given all the time I needed to make my decision. I was shown a range of products until just the perfect combination was found. My order was completed early and the staff ensured I was happy when I collected it. The craftsmanship was to the standard promised and I would highly recommend Frames Now in Surrey Hills, convenient parking is onsite too!
Lynn K.
The charcoal drawing in the light and dark grey frame looks gorgeous. Frames Mow has done a great job!
Rita H
Great frames, a little pricey but have always been happy with the end results.
Mary-Lou R.
Professional and very knowledgeable service. They were very good at presenting options for me to consider and how different options work in varying environments. I am extremely pleased with the results. They also provided some advice for me on other items that they don't handle. And just around the corner.
A A
Lovely friendly helpful staff, helped me pick and choose frames for our children's hand and feet imprints i just love them they are very special to me so Thank you very much :)
Leanne L.
James is amazing and very helpful to ensure that your piece will look amazing. A true perfectionist with his craft.
Hayley M.
These guys transformed my paintings into real masterpieces for the home. They offer very good and professional service. I will certainly use them again. Thank you very much :-)
Lynette M.
Great service at Frames Now. Assistant very helpful whilst guiding me in a choice of frames for some very old and precious photos. I am so very happy with the result.
tom W.
Amanda (at Bayswater store) was very helpful in choosing the right frame and did the job in a only a couple of days for me as I needed to present the painting as a gift by the weekend. The finished product came out amazing. Very impressed with both the service and the quality.
Andrew K.
The framing was done to a very high standard and I definitely recommend this business.
Michael P.
Excellent friendly advice and service. Also the new frame was ready 2 weeks ahead of schedule.
liz W.
Thank you so much! Dean came to the rescue when I had 4 pieces of art that I had to have ready for an artshow the next day! I had framed them myself but not very well. Dean assisted me in the best options for my situation that wouldn't send me broke. I will now be a forever customer. I am so grateful to Frames Now for service that went above and beyond
Rachel P
The team at Frames Now Doncaster were really helpful. The frame I got is really good quality, has a custom sized mount board and complements my art.
J&K C.
Very helpful advice and guidance provided in selecting frame and matt set-up for photos we had framed.
Cherie C.
Great customer service and highly knowledgeable staff.
John R.
Very happy with the finished product. Staff were very helpful and efficient.
jonathon D.
Great place, nice people.
Jay P.
Efficient and friendly service with swift delivery.
Darius R.
Great service and reasonable prices. We had plenty of help to decide on the best option. Will go back again for the next project.
peter M.
Love the service, range and prices. I've used Frames Now at Southland on multiple occasions and they have always been super impressive
Sue S.
The staff at Frames Now were very friendly and helpful. The end result for the two pieces I had framed was terrific! I would recommend their service.
Louise M.
Frames Now Surrey HillsGreat service, helpful staff and a good range of options
Social Event H.
Great store and exceptional service. Tracey was lovely and knew her stuff!
Markle T.
Wonderful staff was very helpful in the guidance to achieve what we required the excellent photo they printed and the frame that they helped us choose
Dave M.
We chose Frames Now to frame three family photos of our daughter, son-in-law and two grand daughters.We were very pleased with the results until we un-wrapped the three frames at home and discovered the main photo had a mat installed that was wider on the right hand side than the mat on the LHSide.The photo and frame were returned to Doncaster store. The staff agreed that there was an error in the mat and agreed to re-cut the mat, a few days later and the photo,frame and corrected mat were returned at Doncaster.We recommend Frames Now for excellent service and a very satisfactory result.
that B.
Couldn't be more happier. Courteous and friendly staff and their Frames are excellent. will post a photo once my map of Melbourne jigsaw is done and framed.
Mandy B.
Great service from working with the images to framing the result. Will certainly use them the next time I want images printed and framed!
Alexander R. M.
Highly skilled and knowledgeable Tracey at the High st Prahran Store gave me great advice on framing my limited edition prints. Great customer service and very happy with the results.
Joe T
The lady in the shop is brilliant. She helped to chose the right frame for me.
Benjamin D.
We had a great experience getting two artworks framed. Staff really know their stuff and showed us a range of framing options. They provided a solution to match our budget and, on top of all that, the framed pictures were ready to pick up before the given date! We’ll be back again the next time we need something framed.
Dianne S.
Very friendly, prompt service and a great result. We love looking at our framed Melbourne Map!
Linda W.
Helpful friendly staff
cathiandjackie 2.
These guys are the best. They have helped with our passion project of mounting our shopping bags into an art wall and we are so delighted at how well they mount them. We only ever had a problem with one and they couldn't have been more helpful in terms of taking it back and repairing it without question. True professionals and we will keep going back as we add to our wall!
Eva A.
Thank you Frames now for doing an excellent job with helping me choose the very best options for my theatrical tapestry. The frame work is amazing.I love your work.I will certainly be back again for my next framing jobs.Highly recommended.
Stephanie L
Jade was very friendly to help me pick out frames and explained the different kind of mat options. She even added wire so my pictures were ready to hang.
Denise Z.
After a bumpy start these guys went over and above to rectify their error. Thankyou Glenn, I am humbled by your efforts to ensure my satisfaction with service and product.
michael M.
Frames Now are a very professional and highly experienced company with an extensive range of framing options to choose from. The staff were knowledgeable, helpful and polite when assisting me. They advised me on all aspects of the three original watercolours that required framing and the finished results were spectacular. I will certainly be using them in the future with all of my picture framing needs.
Stu S.
Great advice firstly on the phone and then instore and completed well ahead of schedule. Great service and experience allround
Karen F.
This business was recommended to me and I couldn't be happier the results were amazing extremely glad I chose Frames Now and I'll be a regular.
Gaynor
The glass on my picture was smashed during a move. I was pleasantly surprised with the price to replace the glass as this was a 1500 x 500 size picture and required the backing being removed. The staff are caring, the service is excellent and the end result is perfect. The picture is temporarily stored in the powder room, a nice safe place until it is hung.
Marianne B.
Had 5 of my late mother's pastel paintings framed and I am so happy with the time spent with me deciding on frames and mounts. The finished work was fantastic and very much enhanced the paintings. Went home and hung them immediately.
Scott J.
Friendly, considered service. Highly recommended.
Subash T.
I liked it. Friendly staff and nice location.
Karen B.
Very impressed with the service and finished framed photos. Something to cherish for a lifetime.
Kamesh
I had a great experience at the werribee store as the team happily assisted me in selecting a frame of my choice and budget. She was patient in understanding my requirement and walk-me-through several options and also bringing everything together to get a feel of how the photo would look with the frame. Thanks to the team at Werribee in also delivering much before the promised date.Thanks,Kamesh
anna T.
Excellent customer service. Miranda was very helpful and knowledgeable - highly recommended for all your framing needs.
Julie C.
Smooth, quick and easy transaction. Went in to purchase a frame yesterday and Tracey was very helpful. Tracey explained how to frame a puzzle I had already assembled. Very happy with the frame and service.
Timothy R.
Did an amazing job for my wife Xmas present. Will definitely be going back for some other things I need framed.
Ivan L.
Very satisfied customer. Excellent quality of photos, excellent service, prompt printing and framing. Value for money is great and you don't have to wait in a line to be served.
Naomi F.
Thrilled to bits. Extremely helpful and pleasant staff. Easy to deal with. Communication second to none
Timothy M.
Lovely work, I had 3 pieces with unusual colouring to frame and had no idea what would work. The guy who helped me advised appropriately and the pieces look fantastic. Good quality materials and finish, very happy.
gabrielle S.
The team at Southland were SUPER helpful! Would recommend
Ivy H.
Huge selection of frames. Was served by Miranda who was very friendly, attentive and knowledgeable :) my art print looks so good with my new frame and custom cut matboard. Thank you!
Luke O.
Fantastic service and product. Very happy with how it turned out (and how quick, too!)
M M.
Old Movie Posters came up a treat. Emily was very professional and we are very, very happy with the Frames.
Andy P.
Extremely knowledgeable and helpful staff. I am still enamored with the service David gave us. He helped us frame and mat an important legacy piece and a refresh a new historical reprint. Very happy with the low glare artglass. The pictures are absolutely stunning! Absolutely perfect. 10/10
Marcus S.
Staff member was able to assist me promptly with all of my queries. I was pleased with the service I received. Thank you.
Alyssa S.
Came in store to get my double degree framed, the team were extremely helpful and the finished product was incredible. Definitely worth getting them professionally framed. Highly recommend!
Paula A.
I have had custom framing from here a few times now. Each time, they have done a wonderful job with guidance on what products to best use and style of framing. I have loved the final result.I have also used their online store, and that was a very easy process too from chosing my own frame, glass and size. Delivery was simple and quick and well packaged. I'll come back again and again for this.
Trevor J.
Went if to get some mats cut. Great service and very friendly lady served me. Helpful and gave me what I needed in quick time.
Trainix A.
Could not be happier with my experience at Frames Now at Pacific Werribee. Super helpful and really took the time to show me what options were available. The end result is absolutely stunning.I would HIGHLY recommend Frames Now if you are looking to have something framed.Thank you so much
Gus
This was our first visit to a Frames Now store and we will definitely be back! The staff were excellent and gave expert advice on what we wanted. We had a photograph of our wedding chapel printed on a large canvas - and we love it!! We are delighted with the quality of the work and the image itself - superb! Highly recommend to one and all. Many Thanks!
Thoshitha W.
I got framed one of my important certificate from Frames Now at Werribee Plaza. The girl was really friendly and professional. Most of all the final out come is astonishingly beautiful. Thanks you Frames Now.
Virginia S.
Really helpful service - brought in a number of prints and the staff member helped us choose frames and mattes for each. Happy with the result!
Stephen C.
Frames Now Southland ere great to deal with, their knowledge and relaxed manner made this all very seamless. I've got a piece forever and so happy with the end result ! Thanks !
Alina B
Had a really lovely experience having my artwork framed. It came out perfectly and looks neat and seamless. They provide a very professional service which I highly recommend.
Bruce M.
Great friendly staff. Efficient and fast. Exceeded expectations!
Tim D.
Excellent Service! Friendly Team! Amazing Results! Thank-you!
Anne R.
Very professional approach and personal service with a high quality of work.
Anthony B.
Frames Now offer great customer service and present fantastic quality workmanship. I am totally satisfied with their service.
Rob L.
I have used Frames Now multiple times for a variety of different projects. On each occasion they have stepped up to the unique challenges and specific requirements of each task and created truly wonderful work.Their staff is understanding, patience and helpful with ideas and suggestions.I will be returning very soon.
Rahia F.
Friendly, professional service from experts. Our painting looks as if it was made for the frame!
Steven W.
Always helpful, quick and polite service
Katie S.
Absolutely thrilled with the outcome of items.Fantastic & knowledgeable customer service as a bonus.Would definitely recommend.Thank you!
Wendy L.
My requirements were a little fluid and 'outside the box'. I couldn't have asked for better support and professionalism. Not only were my frames sourced much quicker than expected, the adjustments required to make my artwork fit the desired frame size was all down to the skill and tenacity of the team. Thanks Dee and Mat for your great service at the Doncaster Store.