Frames Now Customer Reviews

Australian owned and operated with over 49 years’ experience, Frames Now is committed to delivering the highest standards in products, service and advice.

Below are our most recent Google Reviews, posted publicly and unedited by our valued customers.

Shop online or in-store with Australia’s most reviewed picture framer, backed by Frames Now’s unconditional 10-year frame quality guarantee.

Frames Now
4.8
Based on 936 reviews
Nicole Atkinson
Nicole Atkinson
Needing to frame a shirt the team at Frames Now were super helpful in sizing the right frame to make sure it look fantastic.Super happy with the results and the service from the team.
Stacey Dullard
Stacey Dullard
A lovely experience getting a big work stretched and framed. Tracey provided expert information about how to best display my art plus it was finished quicker than originally estimated. I am very happy and will come back
nippy88
nippy88
Great advice and service in frame and glass selection for my jigsaw. Thank you Delyce... looks great. Kim. ...I've had several other items framed at Frames Now since 1st jigsaw.. all with excellent results. Highly recommend frame /matting selection skills by Delyce and museum glass to minimise reflection.. worth it!
Paul Winter
Paul Winter
Nice frames! We bought some and now we are looking at nice pictures in our house, service is friendly and courteous.
Hayden H
Hayden H
Went in for some custom framing. Staff were really helpful and gave great advice on what they would recommend. Order was ready for pick up early. Overall, a great experience and would definitely come back.
Shane Lacchiana
Shane Lacchiana
Fantastic service, professional and courteous. So happy with how my item turned out. If you ever need something frames that looks the goods, get on this group!
Vandana Rich
Vandana Rich
I purchased a print in 2007 and forgot I had it until I moved house. The print was a strange shape and I was a bit perplexed about how to get it framed. I went to Frames Now and they were fantastic. To get my print framed cost me 1/3 of the price it would have elsewhere. There is a massive range and many options available. I am so happy with the result.
Jonathan Zhou
Jonathan Zhou
High quality frame, great customer service
Neal C
Neal C
Fantastic service and quality work. Had a piece I need for my daughters birthdays at short notice (about a week). We got really unlucky and got the Rona 5 days ago so it was even more special they had it ready today so my little girl didn't missed out. Wonderful empathy at a tough time in life. Work is incredible. Will be back again soon.
Cindy Mitchell
Cindy Mitchell
Fantastic Service, Great Advise and Awesome result
Susan Walmsley
Susan Walmsley
I ordered a custom framed print from an artist in Perth. Sadly the delivery to Melbourne left the frame with some damage so I took it to Frames Now in Bayswater, Victoria. The staff we're really helpful in going through my options for how they could repair it. Work was done quickly, communication was excellent and it's now good as gold. Very happy. (The artist paid for the repair)
Vikki Petraitis
Vikki Petraitis
Love my new framed painting! Not only did I get one painting done, Frames Now fixed another one for free. It had come loose in its frame. This was the first time I had used Frames Now, and I will be going back. Thanks!
Nicole Stone
Nicole Stone
Collette was super helpful, polite and very knowledgeable. Will return 👍
Michelle Shafran
Michelle Shafran
The staff were incredibly helpful, even though they were quite busy with waiting customers. Very efficient too.
Peter James
Peter James
Dropped of a picture for repair they were not busy so fixed it on the spot. Great customer service told us exactly what they were going to do and why. Recommend
Cat Wright
Cat Wright
Super friendly and helpful with speedy turnaround! Highly recommended.
Becky
Becky
Really happy with my artwork which I got framed here. The shop assistant was able to help me pick out a beautiful frame at a reasonable price, and helped me choose the right glass for it.
Mentorsiceblue Lin
Mentorsiceblue Lin
I went to glen Waverley pictures frames shop today with my son and met stuff Delyce, she is very professional and helpful, feel so welcome to be there, she spent whole time to help me out with quote and options, I left the shop, as I can't make decisions yet, I went to the draw for good luck to win $100, hopefully I can get it then I might go back with discount for my son's photo frame, but it is definitely wonderful experience and so impressed by Delyce's service!! Love her personality and the way she talked to customer just above the beyond!
Charlie Roach
Charlie Roach
Personable and experienced about the product. Happy to accomodate my requests for customisation i.e. I took in a specific backing that I wanted used. I missed their Xmas deadline but they still managed to get my framing done in time for Xmas. Excellent quality and value for money.
KG
KG
I popped into the store today and Marscelle was unbelievably helpful. Very kind, knowledgeable, patient and professional. I will definitely be back in the future. Thanks again to Marscelle (who may have saved my family Christmas!). I couldnt be happier
Edward Quan
Edward Quan
Great friendly staff, helped me figure out a fantastic on the spot custom fit option just in time for Christmas!
Terrie Fenton
Terrie Fenton
I had purchased a canvas online so I took it along to Frames Now for their advice how best to display it and to make it happen. Very happy with the service, speed of completion and the end product
Adrian A
Adrian A
Delyce (The lady at the Glen Waverley shop) was extremely helpful and assisted me with great advice in relation to the frames. I searched Myer and David Jones for but got nowhere with the Big Stores - not even assistance at their frames department
Michael Eaves
Michael Eaves
Service was excellent, the staff was able to show me exactly what I wanted, had all the answers to my questions, were professional and even carried my frame to my car for me. Highly recommended and will only get my picture framework done here from now on.
Pamela Maher
Pamela Maher
Fantastic service. They rejuvenated a photo and it looks great. Very happy.
Mark W
Mark W
Knowledgeable and friendly staff. Huge selection of frames and matting. No issues with communication and framing was completed within provided time frame.
Cheryl Brown
Cheryl Brown
Such a great framing shop. Staff are so friendly and welcoming. Their knowledge and ideas exceptional.You think you know what you want but they open your mind to different things. We had a painting fall down off wall and frame was damaged but they managed to repair it for us which we were so grateful for. Highly recommend to anyone, you wont be sorry.
Scott O'Neill
Scott O'Neill
Very helpful, great ideas. Fantastic outcomes.
Sandra George
Sandra George
Friendly, prompt service to have a family heirloom framed - an old celluloid family plumbing business sign to give to our 4th generation plumbing apprentice for Xmas!
Rob D'Elsini
Rob D'Elsini
Really pleasant experience. Staff were happy and willing to help and explore different options for my pictures.Then when i picked up the frames the quality was a high standard.Would recommend them to anyone
Linda Pemberton
Linda Pemberton
Frames Now get it right. Easy online site to order your prints & custom frame. In placing over 8 orders I have never been disappointed.
sarah ryan
sarah ryan
Staff are so helpful. Great choices and suggestions and end results are always really special. Highly recommend
Yasmine Latife
Yasmine Latife
Amazing customer service at the Doncaster store. Great quality frames and reasonable prices. Will definitely be back again!
Renae Thompson
Renae Thompson
Amazing service, very high quality of framing and overall a very positive experience.
Matt Heale
Matt Heale
We have had several items framed here, the staff are extremely helpful and knowledgeable. The end results are always excellent!
Stuart Cornell
Stuart Cornell
A great group of people. Very knowledgeable. Good range of products.
Amelia Mitchell
Amelia Mitchell
It was very busy so we waited a while but service was excellent.
Melissa Brown
Melissa Brown
Great customer service. Staff are friendly and helpful.
Shannan Florence
Shannan Florence
Super helpful team made the process of choosing from the many options easy. Really happy with the end result. Has refreshed some older family artwork into our modern home. Thank you!
Kai Kasad
Kai Kasad
It was a delight to work with Tracy. Tracy helped me choose the right colour for the frame as well as advise me on the glass that would enhance the presentation of the artwork.
Melva Robbins
Melva Robbins
I walked in not knowing what to do and Yvette was brilliant in making suggestions, giving me ideas and I couldn't be happier with my experience or the outcome.
Vivienne Hughes
Vivienne Hughes
It took me months to stitch my cross stitch piece, so I was nervous about getting it framed. I could not be happier with the result! Thank you for the time you spent with me discussing options and for the skill in the finished product. I feel so happy every time I look at it!
Anne-Marie L
Anne-Marie L
Great place to get something framed!! Staff are very friendly and professional. Spend a bit of $$ but totally worth it!
Deepak Humagain
Deepak Humagain
A place to get alot of frames sizes.
Jacqui Davis
Jacqui Davis
Our experience at Frames Now Bayswater was outstanding. We had two watercolours from the 90s reframed to be more contemporary and we love the result plus they were ready a week early! A special thanks to Amanda for her consultation.
Francesca LaMarca
Francesca LaMarca
I dealt with Yvette and she was helpful and kind. Same day service which was also a bonus. Thank you girls!
Kerry Kornhauser OAM
Kerry Kornhauser OAM
I was in an urgent hurry to have my pictures framed, on the day. I was delighted to receive a message that the job was completed in just a few hours! the service was very prompt and the quality not compromised. Many thanks Frames Now
Fiona Huber
Fiona Huber
Great & fast customer service!
Yarra Valley Rides
Yarra Valley Rides
Great service and very friendly staff
Neil Campbell
Neil Campbell
Fantastic service, and a great process of walking you through options to make your painting look its best. The final product was exactly what we wanted, and the quality of the work is exceptional.
Kevin Middleton
Kevin Middleton
I had a limited edition print which I wanted well framed and the website was pretty good in showing the different options. The store person was really good in laying out all different possibilities, frames, card, glass and it was very helpful to see how they looked against the print to make a decision. The print had some ripples due to water damage and they were mostly removed in framing and it was pointed out it might not be perfect before the job was done. There were no time pressures in looking at options and no sales pitch to choose a certain option, just attentive, informative, friendly. The end result was fantastic and it has pride of place in the living room. Great job!
Ron Ferris
Ron Ferris
This particular shop we found to be very helpful and fast. We needed to get a frame etc . ASAP and within 15 minutes we had it with a specific mounting board. Superb staff.
Philippa Fielding
Philippa Fielding
The team at Frames Now were so helpful and creative in assisting me to find a frame that really compliments the picture I was framing. It was ready to be collected on time too. Thank you
Andrea Foster
Andrea Foster
They treated my pictures so carefully and helped with ideas for framing that suited my needs. I have been to other framers, but I will alwasys come to Frames now from here on- they were just great!!
Serena
Serena
We had such a great experience working with Marscelle & Dean at Frames Now in Surrey Hills. We were so excited to see our print and custom frame come together. The final result was as stunning as we had imagined/hoped for. A large selection of frames matched with wonderful service. We will definitely be back again. Thanks Marscelle & Dean
Matthew Seymour-Wright
Matthew Seymour-Wright
Absolutley fantastic experience, great help in finding the right solution for me and my framing needs from a knowledgeable and friendly face, would certainly recommend
Pare Parata
Pare Parata
The items I had framed look exceptional. These gifts are going to be received with blessings. Thanks Frames Werribee
Henk van den Bergen
Henk van den Bergen
I like that they were happy to provide me with various aspects to help me create picture frames, however, I wondered why I would bother given the range of frames right there in front of me. I do enjoy creating my mat sizes and they have a great range of mats. It's the place that will provide with what you need.
Jim
Jim
Fantastic service staff. Excellent advice won us over.
Katie Daddy
Katie Daddy
Very happy with framing, lots of choice, helpful service, good quality.
Krysia Wood
Krysia Wood
Super friendly and helpful staff. Quick and easy service. They had exactly what I was looking for. Even carried my large awkward purchase to the car for me! 😊 Thank you!
Brenton Kennedy
Brenton Kennedy
Efficient and friendly staff, very happy
Jakub Fabijański
Jakub Fabijański
Beautiful frames and fantastic customer service. Very highly recommended.
Geoff Hesford
Geoff Hesford
Kimberly offered excellent suggestions and quality design. Would strongly recommend as a beautiful frame was delivered.
Marianne Thursky
Marianne Thursky
Third time purchasing from Frames Now. Twice online and personally in the store to select a frame for a painting of my beloved pup. Store assistant was very helpful showing me what was available for the size I required and added a cord to hand it by. Highly recommend.
Paul Wagland
Paul Wagland
Had the best service by Libby. She was most helpful and provided excellent advice. Very happy with the framing job too. I would highly recommend!
Keith Smith
Keith Smith
The girls here are very experienced and easy to work with . Great result 10 0ut of 10.
Julia Christie
Julia Christie
Thank you Frames Now for your help in choosing just the right frames for my piece. I had an idea in my mind about what I needed but Rossi put down just the right one. I would never have chosen this frame but Rossi knew just what was needed for my special piece. Great help and well priced.
Craig McEwan
Craig McEwan
Very friendly , attentive to detail. Exactly what I was after. I needed a custom framed sports jersey frame made , and they exceeded my expectations and needs. Really love what they’ve done. I’ll be back for more. Thank you.
Yvette Cottin
Yvette Cottin
Exceptional service with fast turn around for a last minute gift. Thank you James and Yvette for your help.
Mark Andrews
Mark Andrews
Extremely helpful and friendly staff. Have been several times and entrusted my precious photos/memories with them. Steph at the Bayswater store is awesome. Thanks Guys
Colin Bindloss
Colin Bindloss
Welcoming friendly helpful staff solved my framing problem in minutes at a fair cost. Look forward to going there again!
Alan Robins
Alan Robins
Great to receive a message to say my picture was ready to be collected before due date. Delighted with the finished product and looks wonderful on my wall. The old frame did nothing to enhance the limited edition. Diane
Jonathan Stone
Jonathan Stone
Marvellous experience at Frames Now Doncaster. The staff provided great support and advice, helped me to decide the best combination of frame features to really make the photos 'pop'. Couldn't have managed this on my own. They really know their stuff!
Karen Bartram
Karen Bartram
The staff at the Surrey Hills store are fantastic. I have had a couple of projects for work and private work as well. I am thrilled with my new frame around a sentimental piece and the framing jobs for my work are great quality at a good price. The assistance I received was very professional and they were incredibly helpful. I would highly recommend using Frames Now, I'm going back with more private work. A very happy customer.
Daniel Morris
Daniel Morris
Really excellent service, very clear about options, timeframe, and cost. Will be going back for any framing and canvas needs
Gordon Trotter
Gordon Trotter
Great job guys. This is the second lot of farming you've done for me and I couldn't be happier. The quality is fantastic, your attention to detail was great and the turnaround time was even better than promised. The whole experience was a pleasure from the warm welcome at the start to the excitement of seeing the finished results at pick up.
Aravinda Hegde
Aravinda Hegde
Awesome place for great frames and excellent service
Anne-Marie Hamilton
Anne-Marie Hamilton
I was extremely impressed with the service, ideas and final product in the framing of University Certificates and some craft work done by my very, special aunt. I was shown various options, given plenty of choice in frames and felt a great sense of confidence in the sales manager who guided me in the final selection of frames, matboard and glass. I am thrilled with my selection of Museum glass to show off the impeccable handiwork of my aunt. Throughout the framing process I was kept informed.. I would not hesitate to recommend Frames Now in Bayswater.
Jasmine Sussex
Jasmine Sussex
Frames Now Baysie were just the best. I had a large heritage family photo which needed re framing and it couldn’t have been easier. The photo was of my great grandfather when he was a principal. The framing adviser really knew her stuff about UV and glass and preservation framing but didn’t push me too hard to spend a small fortune. Help with the best harmonious framing was also easy and low stress. All in all - I couldn’t recommend them more highly.
Christina Hindi
Christina Hindi
Came in to get something framed as a mother day present. Dean was sooooo amazing from start to finish. He has explained that for them to do it there it was a minumum 2 week process, so he helped me with a DIY solution that I was able to do in time for mothers day! He was so lovely and his customer service was 10/10. Will defiantly go back purely because of the fantastic service I received
Gavin Scott
Gavin Scott
Really great service at the Doncaster store, Great advice on how to choose colours and style of framing. The frames turned out really well
Rachel Fletcher
Rachel Fletcher
I went to the Doncaster store today to get my degree framed and the staff were extremely helpful and attentive. They showed me a large range of options and what everything would look like as I took in the certificate with me. They are very reasonably priced too! Highly recommend
Vladimir Belic
Vladimir Belic
Large selection of frames, high quality and phenomenal service!I have to thank Kimberly for her help with the choice, advice, and kindness.I recommend it to everyone!
Lindsay Fairhead
Lindsay Fairhead
Friendly and professional service. Great value. The painting looks great! We just wish we'd framed it sooner. Thank you!
Roxanne Allen
Roxanne Allen
Always great service and Delyce is a delight to deal with!
Michael Dooley
Michael Dooley
Great place for any type of frames..if you don't want the best...then do it your self cause it's not always cheap
Iain Pratt
Iain Pratt
First time I've been to Frames Now - great service and very efficient. My custom frame was ready earlier then expected and the quality of the workmanship is excellent.Jade was really helpful in selecting the frame and mount. I'll certainly be back and recommend them to others
Stuart Law
Stuart Law
Love Dean's approach to creating framing statements that help tell the picture story. Many thanks.
Angela Barry
Angela Barry
Excellent results!
Jordan Pahoki
Jordan Pahoki
Had a great experience with Lucy. She put together a beautiful frame for a birthday and was very professional. Would highly recommend!
Sarah Layton
Sarah Layton
Thank you to Kimberly, who helped me pick the right frames for my old photographs. Very happy with how they have turned out.
Grant Trewella
Grant Trewella
Great experience, quick and easy and extremely knowledgeable with the perfect range
Maria Pavlidis
Maria Pavlidis
The staff were incredibly helpful, very knowledgeable, my frame was ready in 10 minutes. I have a few paintings I need to frame and I will not go anywhere else but frames now Doncaster.
Scott Flames
Scott Flames
Lucy was amazing, please give her a payrise she deserves it. Fantastic customer service, highly recommend. Ask for Lucy (Werribee Store) =)
Simon Corrigan
Simon Corrigan
Good service and product. Fair price.
Stephen Tot
Stephen Tot
Quite a large variety of frames
Helen Lewison
Helen Lewison
Thankyou to the manager at Surrey HillsThe advice and suggestions for my framing project were greatly appreciated. I would highly recommend the store and staff to anyone who was planning to frame either a painting or memorabilia.
Luke Colomer
Luke Colomer
Great experience. Delyce was very professional, she helped me with a lot of patience. The frames look amazing.Highly recommended.
Meg Alexander
Meg Alexander
I received excellent and attentive customer service, the subject matter was respected and I was given all the time I needed to make my decision. I was shown a range of products until just the perfect combination was found. My order was completed early and the staff ensured I was happy when I collected it. The craftsmanship was to the standard promised and I would highly recommend Frames Now in Surrey Hills, convenient parking is onsite too!
Lynn Kofoed
Lynn Kofoed
The charcoal drawing in the light and dark grey frame looks gorgeous. Frames Mow has done a great job!
Rita H
Rita H
Great frames, a little pricey but have always been happy with the end results.
Mary-Lou Raybould
Mary-Lou Raybould
Professional and very knowledgeable service. They were very good at presenting options for me to consider and how different options work in varying environments. I am extremely pleased with the results. They also provided some advice for me on other items that they don't handle. And just around the corner.
ashton hills
ashton hills
Lovely friendly helpful staff, helped me pick and choose frames for our children's hand and feet imprints i just love them they are very special to me so Thank you very much :)
Leanne Lamb
Leanne Lamb
James is amazing and very helpful to ensure that your piece will look amazing. A true perfectionist with his craft.
Hayley Mann
Hayley Mann
These guys transformed my paintings into real masterpieces for the home. They offer very good and professional service. I will certainly use them again. Thank you very much :-)
Lynette Moore
Lynette Moore
Great service at Frames Now. Assistant very helpful whilst guiding me in a choice of frames for some very old and precious photos. I am so very happy with the result.
tom white
tom white
Amanda (at Bayswater store) was very helpful in choosing the right frame and did the job in a only a couple of days for me as I needed to present the painting as a gift by the weekend. The finished product came out amazing. Very impressed with both the service and the quality.
Andrew Keil
Andrew Keil
The framing was done to a very high standard and I definitely recommend this business.
Michael Papillo
Michael Papillo
Excellent friendly advice and service. Also the new frame was ready 2 weeks ahead of schedule.
Linda R. Bester
Linda R. Bester
The ladies were very helpful and professional, and even showed me the best way to do the mounting myself for an exhibition, given that their framing service was booked up for a few weeks. I will definitely go through them again. Great service - thank you! 🙂
liz whyte
liz whyte
Thank you so much! Dean came to the rescue when I had 4 pieces of art that I had to have ready for an artshow the next day! I had framed them myself but not very well. Dean assisted me in the best options for my situation that wouldn't send me broke. I will now be a forever customer. I am so grateful to Frames Now for service that went above and beyond
Rachel P
Rachel P
The team at Frames Now Doncaster were really helpful. The frame I got is really good quality, has a custom sized mount board and complements my art.
J&K Crawford
J&K Crawford
Very helpful advice and guidance provided in selecting frame and matt set-up for photos we had framed.
Cherie Curlis
Cherie Curlis
Great customer service and highly knowledgeable staff.
John Ryan
John Ryan
Very happy with the finished product. Staff were very helpful and efficient.
jonathon duck
jonathon duck
Great place, nice people.
Jay Perry
Jay Perry
Efficient and friendly service with swift delivery.
Darius Rasoulzadeh
Darius Rasoulzadeh
Great service and reasonable prices. We had plenty of help to decide on the best option. Will go back again for the next project.
peter merriner
peter merriner
Love the service, range and prices. I've used Frames Now at Southland on multiple occasions and they have always been super impressive
Sue Sedy
Sue Sedy
The staff at Frames Now were very friendly and helpful. The end result for the two pieces I had framed was terrific! I would recommend their service.
Louise McGuire
Louise McGuire
Frames Now Surrey HillsGreat service, helpful staff and a good range of options
Penny Meallin
Penny Meallin
A last minute attempt to get my creation framed asap led me to Frames Now. I was in and out within 30 minutes with frame, backing and a smile on my face. Collette was extremely helpful and friendly. Will definitely return when the time next requires.
Place Settings
Place Settings
Great store and exceptional service. Tracey was lovely and knew her stuff!
Markle Te
Markle Te
Wonderful staff was very helpful in the guidance to achieve what we required the excellent photo they printed and the frame that they helped us choose
Dave McT
Dave McT
We chose Frames Now to frame three family photos of our daughter, son-in-law and two grand daughters.We were very pleased with the results until we un-wrapped the three frames at home and discovered the main photo had a mat installed that was wider on the right hand side than the mat on the LHSide.The photo and frame were returned to Doncaster store. The staff agreed that there was an error in the mat and agreed to re-cut the mat, a few days later and the photo,frame and corrected mat were returned at Doncaster.We recommend Frames Now for excellent service and a very satisfactory result.
that beaver
that beaver
Couldn't be more happier. Courteous and friendly staff and their Frames are excellent. will post a photo once my map of Melbourne jigsaw is done and framed.
Mandy Bird
Mandy Bird
Great service from working with the images to framing the result. Will certainly use them the next time I want images printed and framed!
Bernie Snell
Bernie Snell
I had the pleasure of working with Collette from the Bayswater Store to assist me with a very special project. Her knowledge, expertise and support was truly amazing. Thank you for all your help Collette. Very pleased with the results!
Alexander R. Maxwell
Alexander R. Maxwell
Highly skilled and knowledgeable Tracey at the High st Prahran Store gave me great advice on framing my limited edition prints. Great customer service and very happy with the results.
Joe T
Joe T
The lady in the shop is brilliant. She helped to chose the right frame for me.
Benjamin Davies
Benjamin Davies
We had a great experience getting two artworks framed. Staff really know their stuff and showed us a range of framing options. They provided a solution to match our budget and, on top of all that, the framed pictures were ready to pick up before the given date! We’ll be back again the next time we need something framed.
carole weeks
carole weeks
The website was very easy to use and there were lots of frames to choose from. I was very impressed with the quality of the frame when I picked it up.
Vicky Kuhnell
Vicky Kuhnell
I am delighted with the framing of my artwork at Frames Now Bayswater. The team displayed exceptional knowledge in their recommendations to ensure the longevity of my artwork. They listened attentively to my needs and delivered a beautiful result. I would highly recommend their services.
Dianne Street
Dianne Street
Very friendly, prompt service and a great result. We love looking at our framed Melbourne Map!
Amanda Geshev
Amanda Geshev
Superb as always. Very attentive.. Collette took care of me, had great suggestions and fantastic conversation to boot. Got frame and boards that we're just perfect for my project!
Linda Wing
Linda Wing
Helpful friendly staff
cathiandjackie 2020
cathiandjackie 2020
These guys are the best. They have helped with our passion project of mounting our shopping bags into an art wall and we are so delighted at how well they mount them. We only ever had a problem with one and they couldn't have been more helpful in terms of taking it back and repairing it without question. True professionals and we will keep going back as we add to our wall!
rcheli32
rcheli32
Nice and helpful 👍
Eva Athanasopoulos
Eva Athanasopoulos
Thank you Frames now for doing an excellent job with helping me choose the very best options for my theatrical tapestry. The frame work is amazing.I love your work.I will certainly be back again for my next framing jobs.Highly recommended.
Stephanie L
Stephanie L
Jade was very friendly to help me pick out frames and explained the different kind of mat options. She even added wire so my pictures were ready to hang.
Liz Bishop
Liz Bishop
Always great friendly professional service.
Peter Hudson
Peter Hudson
I highly recommend this service. Dean and the staff at Bayswater provided a customer centred and very professional service at a fair price. I am very pleased with framing results and will have no hesitation in going back for any future framing that I may want.
adam
adam
Beautifully set out shop. Very pleasant experience. Jade who looked after us was very helpful with mounts and frames. They stock made up frames and mounts as well as made to order. Glad we went there. Highly recommended. Easy on-site parking too.
Leanne Saward
Leanne Saward
Very professional. Attentive service and attentive to individual framing requirements. I've had several pictures and certificates framed here over the years. Always very happy with the results. Highly recommended.
Denise Zammit
Denise Zammit
After a bumpy start these guys went over and above to rectify their error. Thankyou Glenn, I am humbled by your efforts to ensure my satisfaction with service and product.
Peter Gillam
Peter Gillam
Fantastic experience with Amanda and Dee at the Bayswater store today. I had two puzzles which I wasn't sure how to handle. The older puzzle has been sent to the workshop, but Amanda was able to locate a frame to fit the newer puzzle and I was able to take it home with me today. It looks fantastic! Couldn't be happier.
michael montague
michael montague
Frames Now are a very professional and highly experienced company with an extensive range of framing options to choose from. The staff were knowledgeable, helpful and polite when assisting me. They advised me on all aspects of the three original watercolours that required framing and the finished results were spectacular. I will certainly be using them in the future with all of my picture framing needs.
Denis O'Leary
Denis O'Leary
Frames Now performed very well. The framing of my painting was done exactly as we agreed and was made available for pick-up earlier than expected. Highly recommended. Thanks. Denis O'Leary
Michael Silvester
Michael Silvester
I have been looking for a couple of frames for some military prints that I have just acquired.Frames Now made it easy for me - in and out of the shop in a about ten minutes with the right frames at a good price.Thanks all.
Jennifer Bean
Jennifer Bean
Staff so knowledgeable, helpful and friendly.I have had many precious prints framed here and am extremely happy with the results. I am sure there will be more to come.
Stu Stirling
Stu Stirling
Great advice firstly on the phone and then instore and completed well ahead of schedule. Great service and experience allround
Carolyn Ovens
Carolyn Ovens
A busy & well stocked display of precut frames well lit and roomy for standing back & getting perspective. The service was excellent & knowledgeable. There was time to offer me all assistance. We had a great conversation about First Nations Indigenous art and the power of acknowledging SACRED LAND which was the context for my frame. All in all affirming in every way. I will also use the custom framing service in the future I am sure.
Karen Ferrazzo
Karen Ferrazzo
This business was recommended to me and I couldn't be happier the results were amazing extremely glad I chose Frames Now and I'll be a regular.
Gaynor
Gaynor
The glass on my picture was smashed during a move. I was pleasantly surprised with the price to replace the glass as this was a 1500 x 500 size picture and required the backing being removed. The staff are caring, the service is excellent and the end result is perfect. The picture is temporarily stored in the powder room, a nice safe place until it is hung.
Caroline Drapeau
Caroline Drapeau
Great service ans friendly staff.
Marianne Bateman
Marianne Bateman
Had 5 of my late mother's pastel paintings framed and I am so happy with the time spent with me deciding on frames and mounts. The finished work was fantastic and very much enhanced the paintings. Went home and hung them immediately.
Scott Jacobs
Scott Jacobs
Friendly, considered service. Highly recommended.
Clare Ogilvie
Clare Ogilvie
Not sure why, but I thought this place was like a warehouse so I was expecting lower prices. The showroom is very well presented with a big variety of frames in colour & sizes plus inserts (? name). Staff are helpful & pleasant with easy parking. Showroom located a couple of blocks from Canterbury Road. They do have warehouse sales on occasion.
Subash babbu T S
Subash babbu T S
I liked it. Friendly staff and nice location.
Karen Beani
Karen Beani
Very impressed with the service and finished framed photos. Something to cherish for a lifetime.
Kamesh
Kamesh
I had a great experience at the werribee store as the team happily assisted me in selecting a frame of my choice and budget. She was patient in understanding my requirement and walk-me-through several options and also bringing everything together to get a feel of how the photo would look with the frame. Thanks to the team at Werribee in also delivering much before the promised date.Thanks,Kamesh
anna turner
anna turner
Excellent customer service. Miranda was very helpful and knowledgeable - highly recommended for all your framing needs.
Julie Chen
Julie Chen
Smooth, quick and easy transaction. Went in to purchase a frame yesterday and Tracey was very helpful. Tracey explained how to frame a puzzle I had already assembled. Very happy with the frame and service.
Carolyn Craanen
Carolyn Craanen
even though they were super busy for their sale they were as quick as could be without neglecting any customer at all and so helpful with advice
Kirstie Weatherburn
Kirstie Weatherburn
Absolutely love my newly frames prints of my children which now adorn my hallway. I'll be back to frame more family photos soon.I worked with Dee who was amazing,! She was positive, fun and very professional. Loved all her recommendations and wouldn't want to work with anyone else again. Thanks Dee and thanks Frames Now.
Lyrae Turner
Lyrae Turner
Highly recommended - Amanda from Frames Now was so much help in selecting the best frames for our artwork. The work was completed in a timely fashion and the end result was spectacular.Thanks again Frames Now - they even walked my canvasses out to my car for me - we're so very happy with the end result.Thanks :-).
Timothy Ryan
Timothy Ryan
Did an amazing job for my wife Xmas present. Will definitely be going back for some other things I need framed.
lizz marshall
lizz marshall
Last Saturday, I had the pleasure of taking a poster to Frames now in Bayswater. Not just any old poster, it was a Christmas gift for a madly keen Rolling Stones fan. It is a nice print (on quality paper) and happened to be a limited edition, linked to the 1970"s tour of Australia. Greg, was busy helping others as I walked in. Straight to the counter and I spoke to a very nice young lady (oops forgot your name) who said I think you need some specialist help. Yes and I got it in spades. No pressure, offered options, but together we picked out 2 mounts to provide the perfect backdrop to the poster. Nothing was too much trouble and the frame was offered with my points considered.Sounds like a lot of waffle and to be honest, didn't think I would walk out with anything more than a frame. To say it now looks amazing and worthy of the effort is an understatement. One hour later, I have a piece of art ready to be gifted at Christmas to the Grumpy old Rolling Stones fan. I think he will be thrilled. If not, back to Ebay with him!Thanks Greg for the professional, yet friendly help and I am pretty sure, I will be coming to Frames Now back with a few other treasures in the near future.
Ivan Litvinov
Ivan Litvinov
Very satisfied customer. Excellent quality of photos, excellent service, prompt printing and framing. Value for money is great and you don't have to wait in a line to be served.
Duke Amarasena
Duke Amarasena
Great service and experience with warm and friendly stuff while providing detailed information on the customer's services.
Naomi Faulkner
Naomi Faulkner
Thrilled to bits. Extremely helpful and pleasant staff. Easy to deal with. Communication second to none
Toni McQuilken
Toni McQuilken
I placed an order with them hoping it would be back before Christmas, they reassured me it would.Not only was it back but a week earlier than they said. I couldn't wait to hang my picture when I got home.Wonderful job. The staff are friendly and so so helpful, if when you change your mind several times.
Timothy McIver
Timothy McIver
Lovely work, I had 3 pieces with unusual colouring to frame and had no idea what would work. The guy who helped me advised appropriately and the pieces look fantastic. Good quality materials and finish, very happy.
gabrielle sharpe
gabrielle sharpe
The team at Southland were SUPER helpful! Would recommend
Ivy Huang
Ivy Huang
Huge selection of frames. Was served by Miranda who was very friendly, attentive and knowledgeable :) my art print looks so good with my new frame and custom cut matboard. Thank you!
Luke Outerbridge
Luke Outerbridge
Fantastic service and product. Very happy with how it turned out (and how quick, too!)
M Moloney
M Moloney
Old Movie Posters came up a treat. Emily was very professional and we are very, very happy with the Frames.
Amelia Popkiss
Amelia Popkiss
Extremely knowledgeable and helpful staff. I am still enamored with the service David gave us. He helped us frame and mat an important legacy piece and a refresh a new historical reprint. Very happy with the low glare artglass. The pictures are absolutely stunning! Absolutely perfect. 10/10
Marcus Schivo
Marcus Schivo
Staff member was able to assist me promptly with all of my queries. I was pleased with the service I received. Thank you.
Alyssa Sánchez
Alyssa Sánchez
Came in store to get my double degree framed, the team were extremely helpful and the finished product was incredible. Definitely worth getting them professionally framed. Highly recommend!
Paula Alexander
Paula Alexander
I have had custom framing from here a few times now. Each time, they have done a wonderful job with guidance on what products to best use and style of framing. I have loved the final result.I have also used their online store, and that was a very easy process too from chosing my own frame, glass and size. Delivery was simple and quick and well packaged. I'll come back again and again for this.
Phi C
Phi C
The cross-stitch pieces have been framed expertly, bring out the work so beautifully, and will have pride in place in the 2 homes that they are going into. Thank you.
Anna Evans
Anna Evans
Staff incredibly friendly and professional! Very helpful from the moment you walk in, lots of options depending on how much you want to spend. Very easy process! The end result is exactly what I wanted. Thank you!
Trevor Jones
Trevor Jones
Went if to get some mats cut. Great service and very friendly lady served me. Helpful and gave me what I needed in quick time.
Trainix Australia
Trainix Australia
Could not be happier with my experience at Frames Now at Pacific Werribee. Super helpful and really took the time to show me what options were available. The end result is absolutely stunning.I would HIGHLY recommend Frames Now if you are looking to have something framed.Thank you so much
Gus
Gus
This was our first visit to a Frames Now store and we will definitely be back! The staff were excellent and gave expert advice on what we wanted. We had a photograph of our wedding chapel printed on a large canvas - and we love it!! We are delighted with the quality of the work and the image itself - superb! Highly recommend to one and all. Many Thanks!
Tracie Astin
Tracie Astin
Great assistance by staff. Have been a few times and always extremely helpful. Highly recommend.
Thoshitha Weerasinghe
Thoshitha Weerasinghe
I got framed one of my important certificate from Frames Now at Werribee Plaza. The girl was really friendly and professional. Most of all the final out come is astonishingly beautiful. Thanks you Frames Now.
Virginia Streit
Virginia Streit
Really helpful service - brought in a number of prints and the staff member helped us choose frames and mattes for each. Happy with the result!
Stephen Clarke
Stephen Clarke
Frames Now Southland ere great to deal with, their knowledge and relaxed manner made this all very seamless. I've got a piece forever and so happy with the end result ! Thanks !
Liz Broadbent
Liz Broadbent
Thrilled with your professional staff and your finished product! Had one framed three years ago and the other last week. We wanted them the same. We picked it up today, we couldn’t be happier. Thank you 😊We will be back as we have three more to do!
Alina B
Alina B
Had a really lovely experience having my artwork framed. It came out perfectly and looks neat and seamless. They provide a very professional service which I highly recommend.
Bruce mayes
Bruce mayes
Great friendly staff. Efficient and fast. Exceeded expectations!
Tim Drew
Tim Drew
Excellent Service! Friendly Team! Amazing Results! Thank-you!
Anne Rice
Anne Rice
Very professional approach and personal service with a high quality of work.
Anthony Battanta
Anthony Battanta
Frames Now offer great customer service and present fantastic quality workmanship. I am totally satisfied with their service.
Rob Lloyd
Rob Lloyd
I have used Frames Now multiple times for a variety of different projects. On each occasion they have stepped up to the unique challenges and specific requirements of each task and created truly wonderful work.Their staff is understanding, patience and helpful with ideas and suggestions.I will be returning very soon.
Rahia Fairhead
Rahia Fairhead
Friendly, professional service from experts. Our painting looks as if it was made for the frame!
Steven Wong
Steven Wong
Always helpful, quick and polite service
Noah Symons
Noah Symons
Very professional and Knowledgeable staff. I had a great experience using Frames now.
Katie Sodeman
Katie Sodeman
Absolutely thrilled with the outcome of items.Fantastic & knowledgeable customer service as a bonus.Would definitely recommend.Thank you!
Gin
Gin
Amanda was very helpful. Friendly and knowledgeable
Wendy Lundgaard
Wendy Lundgaard
My requirements were a little fluid and 'outside the box'. I couldn't have asked for better support and professionalism. Not only were my frames sourced much quicker than expected, the adjustments required to make my artwork fit the desired frame size was all down to the skill and tenacity of the team. Thanks Dee and Mat for your great service at the Doncaster Store.
Leanne Duckett
Leanne Duckett
I had 3 photos framed two poster size one odd size, I can not fault the service I recived. The lady was so helpful and the varity of frames are fantastic, the price of the three was very reasonable and the photos came out amazing. Will definitely get more frames in future was a great experience.
steve welsh
steve welsh
Cannot thank both Delyce and Amanda enough for going absolutely above and beyond to get my frame to me and it looks fantastic too. Thanks for making it such an easy experience and for being so friendly, will be definitely using frames now in the future.
Chris Michaelides
Chris Michaelides
We got plenty of help in choosing custom frames and matts, which complemented our artwork perfectly. We're very happy, some of our art we had been hanging onto for years, and now it's up on the walls.
Robyn Stone
Robyn Stone
Great service with good advice on how to display my print best, the quality and price are amazing
Ronald Sinclair
Ronald Sinclair
I had an urgent job (1 day turn around) to frame three documents for a staff member's retirement function. I phoned Frames Now and Marscelle made time to see me straight away. On arrival, Marscelle assisted me to choose a frame, suggested the best way to mount the documents, then went the extra lengths to help me mount everything. To receive this level of service at such short notice was fantastic and made the presentation a great success!
Craig Russell
Craig Russell
A huge thank you to Frames Now - your work has been exceptional leaving us with some beautiful pieces we will treasure. Dee was amazing with her help and insight, guiding us through the process of how to best layout and present our items. Highly recommend!
Sean Sloan
Sean Sloan
Great service and completed ahead of time. Really happy with quality again and will continue to use them.
Helen Haddrick
Helen Haddrick
Having never experienced a framer before I googled the subject and chose Frames Now - it was local and services sounded just what I was after. I'm very happy to say the website did not lie! Great advice on how to modernise a painting by my Uncle from 70 years ago. Very pleased with the new frame and it was all completed sooner than expected with timely notification. Also pleased with the protocols in place for the COVID-19 environment. With thanks from a happy customer :)
Christian Daish
Christian Daish
I have been going to Frames Now in Surrey Hills for several years now. The staff always have fantastic ideas (no matter how unique or complex the requirement) and have produced excellent pieces every time.
Jesco d'Alquen
Jesco d'Alquen
Wonderful service! The staff I dealt with was very knowledgable and patiently went through all the options. The outcome was great - Highly recommended!
Excursion Erson
Excursion Erson
Incredibly happy with my experience at Frames Now Southland. Great service and friendly staff.
Matthew Roussidis
Matthew Roussidis
Fantastic service! Great workmanship
ilona fekete
ilona fekete
Friendly and fast service- one week earlier- and well detailed frame. Matches the existing one perfectly,thanks Delyce!
Stella Minahan
Stella Minahan
The process of deciding on the right frame can be very difficult. Are you purchasing a frame for a valuable work of art or for a small holiday snap and all types in between. Luckily I found this store on the internet and visited it with 6 different sized family photos. Dee took all the stress out of the process and I ended up with a more attractive and cheaper set of frames than I had expected. Thanks to Dee and the Frames store.
Bez Media
Bez Media
We use frames now to frame all our automotive photos and artwork. We usually deal with the Doncaster store who have very friendly staff and have been very helpful with choosing the right frames to suit.Definitely recommend!!
Luke Bagot
Luke Bagot
Had some photos printed here in large sizes and they turned out great! Much higher quality than BigW/K-Mart/Online printing services. Lucy helped me adjust some of the prints that came out too dark and then they were perfect. Great customer service and very high quality prints.
claudia bate
claudia bate
Highly recommend - professional great service.
Lara Messom
Lara Messom
Very helpful and friendly staff. Thank you!
Sandra Wills
Sandra Wills
Very happy with my newly framed Art Deco poster. Delyce was very friendly and a great help when choosing the most suitable frame and mount. Can thoroughly recommend "Frames Now"
John Lim
John Lim
Service was end product was amazing!
Alyson Hart
Alyson Hart
I recently had some very old photos of mum and her brother restored in the city and wanted them framed .One of my clients recommended Frames Now and I would have to say I was very happy with how they turned out .The young sales assistant was extremely helpful and I valued her opinion as She does this for a job everyday.Thank you so much can't wait to see my mum's reaction.
Shelagh Webel
Shelagh Webel
Very friendly staff, with good training. They were able to advise and help us choose frames for our very large oil paintings. The pricing wasn't bad either
Jason Kelly
Jason Kelly
Emily from Frames Now was fantastic! Her customer service and understanding of my vision for the frame to highlight the print was second to none. Additionally the price point and delivery time were within budget and time constraints. I would recommend Frames Now to anyone,and especially recommend Emily for her expert knowledge and advice.
Steph Gregory
Steph Gregory
The guys at the Doncaster store were super helpful with helping me get my large artwork framed correctly. It only took a couple of weeks to frame which was great (I was expecting it to take about a month). They were also really easy to chat with and answered my email enquiry very quickly which was great and made the whole process very quick and easy!
Tilly Kooy
Tilly Kooy
Beautiful framing completed. I’m very happy with the outcome!
Kerrie Flynn
Kerrie Flynn
Service was excellent.Staff took plenty of time to help me choose my frame and it was finished ahead of original time quoted.I am very happy with the finished product as it was a jigsaw of unusual size and shape that needed to be framed. I also had other custom frames on order and all staff I came in contact with were welcoming.I recommend them.
Liz Barnes
Liz Barnes
Thoroughly happy with my frame which ai picked up today. The salesperson was extremely helpful in suggesting the right frame. I didn’t think it was possible to have a double frame. But it looks amazing. Thank you to the friendly staff.
Yvonne Maher
Yvonne Maher
Amanda at Glen Waverley was brilliant at helping me select framing for my 3D embroidery. I am delighted with the result
David Atkins
David Atkins
Great service by Amanda at the Glen Waverley store yesterday , Mon.6th July. My order was very well parcelled together and then l wished to buy a frame - for one of my orders. to do my framing..there it was the correct frame and lovely dark brown timber surround... on special to (discounted at 20 percent this offer !) ready to insert my complied artwork...Amanda was spot on and precise with her knowledge and advice on what l needed to frame one of my purchase's. She was a pleasure to deal and focussed to listen and provide all answers as needed and l could see as l listened , she had a thorough working knowledge of correct framing procedures and exact materials to use . The store was of excellent presentation of examples frames and materials and a feature wall of fully framed various examples for purchaser's to view and the shop was correctly and practically set out to view and select from. A company of 47 years experience and it shows.! The Glen Waverley store ( and no doubt other 'Frame Now' shops ) to be thoroughly recommended for professional staff knowledge experience and aptitude with excellent framing and masking (wooden and other) materials and styles on offers to the purchaser and store viewer. Thankyou Amanda and Deluce. Best regards , David Atkins Tues.7th July 2020.
Kate Rassie
Kate Rassie
Couldn’t recommend more highly. Great customer service, friendly and kind, swift and professional communication and a truly beautiful job of our pieces. We will be back!
Rebecca Stone
Rebecca Stone
Great service! Really helpful with all of my concerns, I will be returning :)
John Quinn
John Quinn
If you want the best go to the best- FRAMES NOW-The staff are fantastic in particular DeeDee is not only passionate about her job and on top of her subject. This young lady is most helpful and creative in suggesting alternatives to present the photos to their best advantage.Many thanks Dee and FRAMES NOW
Amanda Meredith
Amanda Meredith
The girls at Frames Now sere so helpful and gave me some good ideas about framing my illustration. Can definately recomend this place 😄😄
Margaret Westman
Margaret Westman
Excellent service, with competitive prices.
Sue Mann
Sue Mann
Helpful with frame selection. fast turnaround with a very professional finish.
Kerry Kempster
Kerry Kempster
Frames Now have done a fantastic job with my kangaroo photo, it looks stunning. Thank you
Joe Tamburrino
Joe Tamburrino
Fantastic staff and service. Timely. Super friendly. Awesome to deal with. Fantastic end product. Couldn't be happier.
Charles Williams
Charles Williams
Incredibly happy with my experience at Frames Now. From the first smiling greeting l received, to the advice and help realizing exactly what l wanted, to picking up the job on the specified day. Professional , helpful and no attitude.
ideasman14
ideasman14
Came in for a custom mat frame and had one to my dimensions within half an hour for an affordable price.
xtxtxtling
xtxtxtling
Staff were very helpful and the quality of the products were excellent
Philip Rosie
Philip Rosie
We recently had our painting framed and the result exceeded our expectation. This now hangs in our office and reminds us of our time in Uganda where we bought this from the artist who painted the picture. The advise and service at Frames Now was excellent and their pricing is competitive
Frank Hoult
Frank Hoult
I have been to buy specific size mounts on two occasions recently. The staff are always friendly and most helpful.
Will Morley
Will Morley
Love the layout, great staff who know exactly what they are talking and sharing knowledge about their quality frames.
Kaye Graham
Kaye Graham
Service was excellent the girls were very helpful and I got the Frame I pretty much wanted. Although you have sent this email to Kaye's address it was Ted that did the deal and very happy with it. Cheers
Lee Forster
Lee Forster
If you want a service that's top quality, knowledgable staff and artwork that will have pride of place in your home, look no further than Frames Now. I'll be using them again and again.
Mentorloop Accounts
Mentorloop Accounts
Great place very helpful, will go back
Jobey Lee
Jobey Lee
Great service, friendly and welcoming! Came into Frames Now off the back of a friend using them. Tracey was incredibly helpful and listened to exactly what I wanted. I will definitely be back! Keep up the great work!
Irfan 747
Irfan 747
Excellent customer service and knowledge of the work being conducted. Many several options offered by our customer service provider in the pacific Werribee store. Highly recommend. Irfan Malihi
Annette McLeish
Annette McLeish
I went to Frames Now Surrey Hills yesterday and found Marcelle very helpful - I was after a couple of in house frames for some prints - she added a border for one and put string on both of them for me. I found her knowledgeable and I will definitely be back 👌
Rita Williams
Rita Williams
From the moment I walked in the door I was greeted and looked after do well.I was kept up to date of progress and had it finished right on time. Fantastic kind and professional service.I just love what you have done thank you so much. Highly recommended.
Catherine Maguire
Catherine Maguire
Fantastic service and knowledge. Very happy with the product. Very reasonable pricing. Highly recommend. 👏
Jan B
Jan B
Great service from Frames Now in Southland. Supplied me exactly what I wanted for an economical solution to my framing needs. Finished results look fantastic!
Patricia Schweizer
Patricia Schweizer
Fantastic service...friendly... Patient... Professional... Helpful... Thank you Emily from werribee plaza
Cecilia Liddle
Cecilia Liddle
I have had a number of items framed here and the quality and assistance given with frame selection has always been excellent.
Ruth Bailey
Ruth Bailey
Highly recommend services. Proficient, knowledgeable and professional. Quick turnaround and very happy with outcome.
Fiona Mazzetti
Fiona Mazzetti
Great selection of ready made frames and the staff are extremely helpful.Will definitely be using their services again.
Georgie B
Georgie B
Fantastic service for my canvas spread. Well priced, amazing service and excellent attention to detail. Despite the complexities of COVID-19, I was well informed of my works progress and when I could pick it up. Can recommend wholeheartedly. Beyond happy with the final outcome!!
Martin Ring
Martin Ring
I left an after hours message with Frames Now. They got back to me that night, with the relevant info. I went to the Southland store, told Kimberley what I wanted, and she showed me some options. When I told her I didn't required anything too fancy, that they were simply A1 prints for a holiday house, she didn't up-sell too hard, just showed me what I needed , and put the wire on landscape for me. A pleasant experience. I'll be back.
Con Alexiadis
Con Alexiadis
Kimberly was friendly and very helpful in finding a frame and matte to suit my picture. Thank you
Connie Caroline
Connie Caroline
I placed an online order of 10 prints and frames ranging from A4 to A1. Frames now did a fantastic job on the printing and framing and safe packaging for shipment. Could't be more happy with the art now filling my home and the unique gifts I now have to give to others. Thanks so much!
cass hoglin
cass hoglin
Had a great experience here. The print looks amazing in its new frame. Would visit again for sure.
Imogen Clark
Imogen Clark
Frames Now were simply fantastic. I arrived in their showroom in Surrey Hills and was immediately looked after by Dean. He carefully helped me decide on various options for framing my Degrees and an original painting. The completed frames were ready in 2 weeks, and they look terrific. Can't thank Frames Now enough. Personable, professional and exceptional service.
Jennifer Laing
Jennifer Laing
FramesNow did an amazing job with our wedding photos - they provided really helpful suggestions for the frames, mounts and glass and provided prompt service. So happy with the result.
hi Emmerton
hi Emmerton
Delyce was helpful, insightful and great to deal with. We are very happy with the final product and will come here again for any future framing needs :-)
elizabeth summers
elizabeth summers
Assistant Rowena was very attentive and patient when I presented my print. She made lots of good suggestions until I finally made my choice.The finished result was available for pick up 3 weeks earlier than quoted. Very happy with the finished result.
Ryan Broadsmith
Ryan Broadsmith
Fast and helpful service.
Cameron “Medic” Wilson
Cameron “Medic” Wilson
Highly professional staff who explained everything clearly and who showed me all the different options I could have with my frames. The framing was completed quickly and I was extremely happy with the final product.
Barbara
Barbara
Customer Service was fantastic! Very quick and easy process.
Jane Smith
Jane Smith
Really pleased with framing and assistance with choice of frames.
Kathleen Merry
Kathleen Merry
staff very helpful, encouraging and profesional, end result great
SHaun Osborne
SHaun Osborne
Good selection and helpful staff.
DAS
DAS
Had three pieces of art framed. Went in there with an idea in my head, but was guided to a much more fantastic result that really makes each piece stand out far more than if I had simply framed them. No pressure throughout the process, just options explained to me and silly questions answered. Couldn't ask for better service and support and will definitely be an ongoing customer.
Dharsh B
Dharsh B
Frames were done exactly to our specifications and have turned out great! Kelly is very specific in her discussions and does a wonderful job!
Cam
Cam
Adam was very helpful and did a great job reglazing some frames for me. He kept me informed as promised and the turnaround was quick. A great service!
Dr. Moh Dadafarin
Dr. Moh Dadafarin
Premium Service! Althogh what I purchased were on heavy discount, the staff treated me like a very special sustomer and offered all the assistance and support a customer can expect from a premium class business!
Lisa Day
Lisa Day
Rowena & Dean were so helpful and enthusiastic about the pieces I bought in for framing. They had lots of great ideas but were also very open to my input. Great team work!
Christine C-S
Christine C-S
Frames Now is a friendly and professional framing company. They have experienced staff who offer great advice. I have had 20+ items framed, from small to large including tapestries. I have always been happy with the service, quality, prices and turn around time. They have an extensive range of products to cater for all budgets and designs. Quality business!
Dean Neal
Dean Neal
Walked in and was helped by Kimberley.. I think. She was great. Made it pretty easy, couldn’t of asked for more. Final product was perfect, would definitely go back
Shaun A
Shaun A
Well trained and friendly staff and they do a great job.Support local business 🙂
Daniel
Daniel
Very helpful staff, discussed many options that I was unaware of. Price quoted for job comparable with other frame stores.
Montanna
Montanna
Very happy with my experience here. Walked in and greeted and straight away. We had four degrees we wanted to frame and we had them out on the table and got to try out and chose all elements of the framing process, frame, Matt boards and glass. The lady was great in giving us professional framing advice to help us make the best decisions.Upon picking up our frames they looked spectacular with no complaints from us! Thank you!
Nishantha Ranasinghe
Nishantha Ranasinghe
They replaced broken glass and re-framed the photo. Great work. Very satisfied and recommend them for any similar work. Branch Manager had good understanding about my requirement and explained me everything.
Sarah Hiddlestone
Sarah Hiddlestone
Had a great experience with Frames Now. Tracey was super helpful with suggestions for frames and boarders for my artwork. Super speedy service and my paintings look awesome.
Julie Mackey
Julie Mackey
Repeat customer - huge range of options, consistent quality, good prices, fast turnaround & great service!
Jo Clee
Jo Clee
Very professional and pleasant service. Good quality framing.
Roscoe Portelli
Roscoe Portelli
Great quality frames and service. The staff was super helpful and sorted me out with matt board cutting in next to no time. Would go here again in a heartbeat!
Abdul Majid Hussain
Abdul Majid Hussain
I waited 1 complete year to frame of of my favourite poster and when finally got it framed from Frames Now, I felt it was worth waiting for it.I was looking for a good framing option, and the help and guidance received from Lucy at Pacific Werribee Shop (Melbourne) was all I needed to say Yes to Frames Now.Final product is just amazing. Thank You.
Glenys Gijsbers
Glenys Gijsbers
You did a fabulous job, exceeded my expectations, thanks!
Cihan Bektas
Cihan Bektas
Rowena and Dean, very pleasure to work with you guys as always.You guys are better than Tom and Jerry, so far🙏🙏🙏
Beth Richardson
Beth Richardson
Great work, helpful, and finished a week earlier than predicted.
Boo P
Boo P
I’ve had several art commissions framed at Frames Now. They are brilliant. They are friendly, helpful and fast. I’ve never had to wait more than a day for a frame to be made. I highly recommend them to anyone wishing to have something framed professionally.
Taiyo Takizawa
Taiyo Takizawa
Great friendly staff. Always great products.
Emily Fitzpatrick
Emily Fitzpatrick
Very helpful staff - patient and seemed to be genuinely interested in helping me find the best options for the three prints and one painting I was getting framed. When I changed my mind and cancelled one of the prints being framed they were equally accomodating and helpful. Frames were also finished earlier than I expected and look great. Couldn’t be happier, thank you!
Violetta Bassovitch
Violetta Bassovitch
Great customer service, very helpful!
Jodi Stillman
Jodi Stillman
Very professional staff and extremely happy with my finished product. Nothing was too much trouble.
Bob Agnew
Bob Agnew
Rowena at Surrey Hills was a pleasure to deal with. Friendly, efficient and gave great advice. Would definitely use Frames Now SH again.
Claire Butler
Claire Butler
Delyce is lovely and a fabulous help. A great place for all your framing needs!
Rochelle Morris
Rochelle Morris
Fabulous service from start to finish!From taking the time to discuss framing options and work out the best options to suit my art and budget, to the friendly phone service to let me know it was ready to collect. We are thrilled with the quality of framing and service. Highly recommended
Rosemary Kenny
Rosemary Kenny
I was giving a cartoon as a present and wanted it to look really good. The guy at Frame Now was very helpful in choosing the frame and mat which set it off perfectly. And it was ready way earlier than promised
Soopa
Soopa
Friendly staff, happy to take the time to try different options to make sure I got the best frame for my print. Very happy with final outcome
Chris Tingwell
Chris Tingwell
Great selection of frames and very friendly and efficient service. Recommended.
Jenny Ashley
Jenny Ashley
Great service, friendly staff. Very very helpful.😊 thank you
Andrea O'Neill
Andrea O'Neill
I have been going to Frames Now in Glen Waverley for a few years. I love the service and assistance on framing and working out details and pricing together. Delyce there does a fabulous job and highly recommend frames now. Now what can I frame next? 😊
Todd Nielsen
Todd Nielsen
Fantastic knowledge and service by the team in Hoppers Crossing. I came in on a Sunday for advice on reproducing a black and white pencil sketch. They had it completed, and framed just two hours later. It was perfect, thanks Lucy
Kirsten Trengove
Kirsten Trengove
Tracey cut me a new glass to replace an old one (on the spot) and provided her professional advice on a new frame choice. Excellent customer service.
Steven Piperno
Steven Piperno
I genuinely had the best experience with James. As a complete novice when it comes to framing, I needed some materials to finish my DIY framing job. The whole experience was simple and completely unintimidating. Can't recommend enough! I'll be back for my next framing project.
Prabhu Chellamuthu
Prabhu Chellamuthu
Friendly staff , good color collection
Caitlin B
Caitlin B
Frames Now did a truly excellent job of restoring and framing my two wrinkled and neglected uni diplomas. They'll be my first port of call for any further framing needs.
Duane Elloy
Duane Elloy
Was Very satisfied with level of service provided, I came in with a oddly sized poster/print which I ordered online and was unsure how to best display it came in to the store and both staff members provided excellent advice, measuring the print and making a canvas to ensure it fit properly and looked good in the frame which showed great care and excellent customer service, will be recommending the store to family and friends plus coming back in the future!
Lina Athanasiadis
Lina Athanasiadis
My husband went into Frames Now in Glen Waverley and ordered a specific frame and board. Product provided was exactly what was needed. Service was friendly, helpful and easy. We definitely recommend and would return.
Franca Savio
Franca Savio
Staff super helpful, asked questions and made suggestions. Return customer.
Barry O'Neil
Barry O'Neil
Emily was brilliant, friendly and great to deal with. Her customer service and attitude was second to none. Emily went the extra mile for me. Would recommend frames now, and Emily to everyone, and will be back myself
Jenna Abbruzzese
Jenna Abbruzzese
Day before Christmas Eve and we needed to sort out a few tricky pieces of art before businesses closed up for the holidays. Rowena was incredibly helpful, super fast and made great suggestions as we mentioned we were on a budget. Such great customer service, will continue to use Frames Now for all our art.
E Derrick
E Derrick
Needed a custom matt board into an existing frame, the staff were very helpful when it wasn't too busy. measured 3 times, cut once. all done in less than 5 minutes.
Shane Heffernan
Shane Heffernan
Great people to deal with who delivered the finished product on time. Happy with the price and would certainly recommend them.
Yarra Valley Psychology
Yarra Valley Psychology
Given that we only had 2 weeks before Christmas, my 3 pictures were framed in time. The communication from beginning to end was excellent and I would definately go back again.
Yoshimi Harsel
Yoshimi Harsel
The attendant was kind & resourceful. I learned something of self framing. Thank you!
Belinda Turner
Belinda Turner
We walked in with a pile of photos and a vague idea of what we wanted. Within half an hour we had designed 2 frames. The staff were patient and helpful and the frames and collages with perfectly cut out border mats were stunning. Our friend is so grateful for our combined efforts and can't wait to hand over such perfect gifts. Thank you for your prompt, creative and friendly service.
Tim Hunt
Tim Hunt
I found the staff to be very friendly and helpful. Very happy with the turnaround on my orders as well. I can definitely recommend them and will use them again in the future.
peter BIELAWSKI
peter BIELAWSKI
Great service, super friendly staff. Highly recommend using this shop.
Marlon Bautista
Marlon Bautista
Thank you Frames Now for taking the time to find the right solution and helping me choose the right frame even during the busy lead up to Christmas. Great service, professional and the communication was terrific and I would certainly come back again.
Amanda
Amanda
First time customer. Reasonable price, great service. Friendly and efficient. I will definitely go to Frames Now again. Thank you!
Sofi Elliott
Sofi Elliott
Great service from Mat at the Westfield Doncaster store. Very helpful with our special framing request for our son's birthday. Many thanks for organising the framing to be ready in time. Workmanship is excellent and we are extremely happy with the the end result. Our son loved it! Will be back to have more special framing completed now that we have finally found the right place.
Jack Lyons
Jack Lyons
A busy Sunday morning with several shoppers queuing to be served by the lone shop assistant, but he was fantastic giving pleasant attentive service to each in turn. We used the in-store instructions to locate style, size, frame and insert and were ready to purchase when our time came.
John K
John K
Big thanks to Tracey for her care and good advice helping me decide on a suitable frame for my large print. Very happy with the result, no hesitation in recommending Frames Now for the best frames at the right price.
Angela Woodward
Angela Woodward
Excellent service and quick process from first call to pick up. Great job done on posters for Xmas presents.
P Diddy
P Diddy
Tracey was super helpful and my framed pictures came out amazing! Highly recommend!
Michael Zou
Michael Zou
Delyce was incredibly helpful throughout the process, knowledgeable and patient. The end product was perfect. Couldn't recommend highly enough!
Ellen Antolos
Ellen Antolos
Great service. Friendly staff who were able to direct me to exactly what I wanted. Provided options but also seemed very authentic in terms of value for money. I really appreciated that.Would definitely re-visit and recommend!
Angelo Grixti
Angelo Grixti
Could not have been happier with the service.I needed a lot of helping making my choice of frame and was given a lot of time and assistants.
laurie staub
laurie staub
I had never been before..what I loved about the experience is that they were open to my ideas about what I was trying to achieve. Very unlike other framing experiences where I felt 'put down' if I suggested something. The outcome was superb and indicative of a joint effort. Thank you!
Ben Draper
Ben Draper
Fantastic staff, service was amazing and the work they did was excellent.
Natalie B
Natalie B
Had a lovely shopping experience in store today.Emily was so friendly and just really lovely helping us frame a piece of art today. Really fast service with a smile. Thank you Emily, your employers should feel lucky to have you on board! :) Nat and Jon - flower painting
Jo McDougall
Jo McDougall
Quality work, excellent customer service. They really know how to enhance pieces of work with frame and matboard choices, working with customer preferences and styles. Very satisfied.
Mustafa Salman
Mustafa Salman
Very friendly and professional service, high quality printing and wide range of options to choose from... Thank You So Much
Kathleen Palanca
Kathleen Palanca
I had a wonderful experience coming to the Pacific Werribee branch. Emily was absolutely generous with her time, giving me advice on several options on framing to suit my budget and the different styles that elevates the artwork. I'll definitely recommend Frames Now to friends and family and I'll be sure to come back to have other artworks be framed in the future.
Benjamin McAliece
Benjamin McAliece
Have used Frames Now a few times and will continue to do so with quality frames, friendly staff who are able to assist with all your needs. Whilst a great business and environment within the store they also provide competitive pricing!
Heather Lee Angland
Heather Lee Angland
Great service - I wanted to do something very special for a print designed by a close friend and they really helped me come up with something that was a bit more fun and interesting. End result is gorgeous.
Ray Wates
Ray Wates
Friendly Staff. Helpful with suggestions on the best frames to suit our needs
Emma Hughes
Emma Hughes
Professional and very knowledgeable. We took in a print that had been poorly printed and some imperfections in the paper. James took the time to go through all our options from pre-made frames to custom design. A little on the pricey side but the finished product was beyond our expectation given the dramas we had with sourcing the print (another retailer). Will definately be a return customer!
Libby Fedrick
Libby Fedrick
Super friendly and helpful staff - will keep going back for quality products and service
Sylvia Kudelka
Sylvia Kudelka
Very friendly and patient staff and the final result excellent
David Wragg
David Wragg
Very happy with the outcome. I brought in an oddly shaped poster and got it framed beautifully with help from the staff.
Karen Gillmartin
Karen Gillmartin
Emily was very friendly and professional. She provided a personal service and treated our material with respect, which is much appreciated. She even remembered my full name when I went to pick up the frame!! We are very pleased with the finished product. Highly recommended.
Rick McLeod
Rick McLeod
Super helpful staff. Had ready made frames with exact dimensions I needed. Good quality and very reasonable prices. Great experience - will definitely go to Frames Now Prahran in the future.
Michael Poloni
Michael Poloni
I've had a couple of purchases from Frames Now (Glen Waverley) & found the staff friendly, knowledgeable and helpful. They have plenty of frames in stock, and the staff have had a fine eye for helping me choose the right design. Even after I changed my mind on the frame I'd chosen, I was able to keep and later re-use the original frame. They can also organise printing of photos on a variety of materials. I'll happily get more pictures framed here again in the future.
Mark Cetrangolo
Mark Cetrangolo
I had a set of 5 prints mounted onto MDF and they came up fantastic! Great job Frames Now, and thanks to the friendly helpful staff who assisted me. Cheers!!
Annie White
Annie White
Fabulous service and advice - very happy with the result!!
Robert Merrett
Robert Merrett
thank you so much for assisting me with info on my project the lady that spoke to me gave me good advice and helped me save money thanks again regards robert
Annette Bianchi
Annette Bianchi
The service was great. Ours was a DIY job and we couldn't have done it without the advice we were given. It also helps a lot that pricing is competitive. We'll be back.
Sophie Lee
Sophie Lee
Hi There, I had a fantastic experience with 'Frames Now' thank you. I literally live up the street and have just moved there. I wanted to frame a signed photo from the film Grease for my friend's birthday and literally ran in your store first thing in the morning. I was running late for work so explained to the lovely Tracey that I only had a few minutes spare before the tram arrived. Tracey completely knew what I needed and took my details down in record speed and rang me later on in the day to explain options, cost and timelines. I picked up my picture in record speed the next day and I adored it. You guys have done a great job and my friend was absolutely thrilled! Thanks heaps! I have plenty of things I will need framed so a voucher would be greatly appreciated if I win. Thanks again, I will be using you for sure and recommending you to others. Cheers Tracey and Team! I'm so excited to get more things framed.Sophie Lee
Carole Mollard
Carole Mollard
Just discovered this wonderful store and the outstanding service provided by Adam. He was so happy to share his vast knowledge with us, resulting in a great finished product. Highly recommended!
Julie Guerra
Julie Guerra
I was very impressed with the service and advice from James while in store. The framing of a hand drawn portrait of my beautiful Cat came together beautifully. I am so very happy with the end result. I can highly recommend Frames Now.
Marlene Fabris
Marlene Fabris
This place was recommended to me so I went there yesterday with an unusual sized poster I needed framed. Dean was amazing, had my problem solved, frame selected and mounting board cut in 15 minutes. Mounting n framing my poster with his guidance made the end result absolutely brilliant and at a very reasonable price. I could not recommend “Frames Now” high enough. They take a piece of artwork and make it sing. What was just a poster is now a beautiful Standout piece of art on my wall. Very very well done.
Tai William
Tai William
Service was fantastic and the team assisted in every way they can.
Belinda Lim
Belinda Lim
The staff were helpful with suggestions and pleasant to deal with. I was kept informed of the likely time my framing would be ready and notified when it was. All in all a professional and easy experience. The framing job was excellent.
Duncan Mcleod
Duncan Mcleod
Very happy with the framed photo I have collected today.The advice from the staff on the matts and frames that suited the photo was fantastic.I highly recommend coming here.Thanks.
robyn gardner
robyn gardner
I have been a customer here on many occasions. The staff are always helpful and knowledgeable. The range of frames is comprehensive and good value for quality products. I can recommend Frames Now for their friendly service and expertise.
Stephen Alchin
Stephen Alchin
I’m a first time customer. I was greeted by a sales person Emily the moment I walked into the store. Emily shows the utmost professionalism and knowledge of the product and service that she is providing. I highly recommend using this service for all your framing and printing requirements
Amanda James
Amanda James
My first time here today, and I was so impressed. Will definitely return.
William Bobongie
William Bobongie
Friendly staff and great advice. The result was amazing
John Leighton
John Leighton
Kimberly and the other staff at Frames Now in Southland were wonderful to deal with. Very helpful & knowledgeable. Will be back again soon for another Jersey frame & plague.
Samuel Cochran Blanchard
Samuel Cochran Blanchard
great customer service and speedy work too!Helped out with sizing and gave me great options, will be back for sure :)
Heather
Heather
Adam was very pleasant deal with and helpful in the selection of suitable frames.Thank you Adam, they look great!
Xiao Wang
Xiao Wang
Excellent service as always, professional advice. Quality frames, really happy with the purchases!
john massouridis
john massouridis
Excellent customer service, the custom frames they made for me are awesome
Woz Tripp
Woz Tripp
Visited Frames Now to have a custom image framed.The staff were very friendly and very helpful.The range of products available was impressive and it took no time at all to find exactly the right frame, colour and border surround.Received an email about a week later to tell me that it was readyWent back to the store a few days after that and again received the same friendly service.Couldn't be happier with the outcome.Top quality workmanship.Very Happy
Kathryn Johnston
Kathryn Johnston
Excellent adviceExcellent serviceExcellent result.Thank you
Judy Maynard
Judy Maynard
Thanks so much for the framing of my special print. In-store staff were very helpful and patient with their suggestions and I am so pleased with the result. A definite recommend!
Alan Thatcher
Alan Thatcher
Great service both friendly and timely.
Sue Ruok
Sue Ruok
Kimberly was a great help in choosing our framing for our Europe holiday photos...Very happy with the result .
Janet Lakin
Janet Lakin
Excellent customer service
Dale Benskin
Dale Benskin
Staff were very helpful and offered various options. Very friendly and my frame was ready much earlier than anticipated. Exactly what I wanted.
Katie Wells
Katie Wells
We love our new picture, framing is great and quality is spot on!
Diane Davies
Diane Davies
Great service and advice. Give you lots of options to make sure your artwork is presented how you want it at the best possible price you want to pay.
Wendy Stahmer
Wendy Stahmer
Frames Now were extremely helpful with the design and colour choices for framing some recently taken family photos and the results are amazing. They took time to work through many options which has helped make the final product something that will be with us for a very long time.
Lee Barrow
Lee Barrow
The service was excellent and Emily went above and beyond to print my panoramic photo and place it in the frame for me. I will definitely be coming back in the future.Thank you so much!! Lee 😊
Cristina C
Cristina C
EXCEPTIONAL SERVICE!! Emily was AMAZING! So helpful and knowledgeable can not thank Emily enough for her help and advice.. lovely to see young people so dedicated and nice!
Anna V
Anna V
Friendly helpful staff, great service.
Trevor Barlow
Trevor Barlow
Walked into the Doncaster Westfield Frames Now branch , met James, we explained what we was looking for and wanted to achieve and it was all plain sailing from there 😉 James asked if we were doing any other shopping so we went for a Coffee and some food and within the Hour our 32 year old Wedding Photo had a New Modern frame that blended well with our Home interior ...Great Service and friendly approach made the whole experience painless
Marg Curtis
Marg Curtis
Although I had to wait a while as both people in the shop were busy, Dean was super helpful with my framing needs and took the time to explain how I should assemble the print and frame.Highly recommend
Greg Sinclair
Greg Sinclair
Pleasant, rapid service resulting in an excellent result. Highly Recommended!
Danielle Bleazby
Danielle Bleazby
Very helpful, easy to deal with and had exactly what I wanted.
Janette Rennie
Janette Rennie
Great service knowledgeable staff. Fantastic range.
Michael Conan-Davies
Michael Conan-Davies
Lots of care and interest shown by staff when framing my picture. Attention to detail, matching frame and backing to subject.
Sean Tak
Sean Tak
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